I purchased the product (now regettably) 2.5 weeks ago and it's still not perfoming as expected. I have exhausted the help of the "tech support", because I am not willing to tamper with the "Registry Files." So hopefully someone out there has the smarts.
My problem is with the VHS to DVD program. While trying to burn VHS to DVD, I cannot get past the 2nd screen of Play & Burn.....(Set Production Options)
The DRIVE TYPE is accessible but under this selection it states, "Contents: Incompatible Disc". and the "DISK DRIVE" stays light grey and does not respond to attemps to permit selection. I have tried different discs but to no avail.
Note. The LP to CD does work, (although the quality is poor) can't figure it out but am working on it.
That usually means that the type of disc you're trying to use is not compatible with the drive or the operation.
For example if you're trying to make an audio cd you can't use a dvd.
Are you sure that the type of DVD you're trying to use (+,-,RW,DL) can be used by your drive?
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."
Terry
AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
Open Device Manager and list your drives as shown like the pic below...
cd
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here. Complete Uninstall of Creator 2011 & Creator 2012 12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
That usually means that the type of disc you're trying to use is not compatible with the drive or the operation.
For example if you're trying to make an audio cd you can't use a dvd.
Are you sure that the type of DVD you're trying to use (+,-,RW,DL) can be used by your drive?
Thanks for the response. I have one DVD/CD-ROM DRIVE list in the Device Manager drives. It is HL-DT-ST RW/DVD GCC-44808. I was able to burn a CD from LP's to CD but it does not recognize the DVD-R recordable disc that I inserted. Is this drive not suitable? I am using XP... Jc
Thanks for the response. I have one DVD/CD-ROM DRIVE list in the Device Manager drives. It is HL-DT-ST RW/DVD GCC-44808. I was able to burn a CD from LP's to CD but it does not recognize the DVD-R recordable disc that I inserted. Is this drive not suitable? I am using XP... Jc
That drive is a "ROM" drive (Read Only) and cannot burn anything. All it can do is read ! You need to get a drive that can also "Burn"
Frank...
REDWAGON
Number 1 Custom Built ASUS Intel Computer
Asus P8P67-Deluxe MB
Coolermaster CM 690 II Advanced Case
Crucial M4 128GB SATA III SSD Drive (Windows 7 Professional OS)
Intel Core i7 2600K LGA 1155 Socket
Antec True Power 750 W. PS
Asus GTX-460 Graphics
Sony Optiarc DVD/RW
Asus DRW-2014L1T DVD/RW
Western Digital 2TB Slave Drive
Cooldrives SATA Mobile Drive
Turtle Beach Montigo DDL 7.1 Sound Card
8GB-Corsair XMS3 1600C9 PC-12800
Windows 7 Pro Retail Operating System
Number 2 Custom Build ASUS Intel Computer
Asus P8P67 Deluxe MB CoolerMaster CM-690 II Advanced Case Intel i7-2600K LGA Socket 1155 Socket
Antec TruePower 650 Power Supply
Asus ENGTX460 DirectCU/2D/1GB DDR5 Video
Corsair Force GT 120 GB SATA 6GB/s SSD Drive
Western Digital 1TB (Black) Slave Drive
Turtle Beach Montego DDL 7.1 Sound Card
Asus DRW-24B1ST DVD/RW
Asus DRW-2014L1T DVD/RW
Cooldrive SATA II In-case Mobile Drive
SilenX IXTREMA Pro Blue LED 120mm 14dBA 72 cfm (2 each)
Microsoft 600 keyboard/Mouse
Crucial Balistic Tracer DDR3 (2 x 2GB x 2=8GB
Window 7 Ultimate 64 bit Retail Operating System
Thanks for the response. I have one DVD/CD-ROM DRIVE list in the Device Manager drives. It is HL-DT-ST RW/DVD GCC-44808. I was able to burn a CD from LP's to CD but it does not recognize the DVD-R recordable disc that I inserted. Is this drive not suitable? I am using XP... Jc
Frank, thanks again. I guess the next question is, how do I get and install a drive that can burn?
I have Nero and this brogram burns CD'd with not problem. Also Roxio LP's to CD. Are these read only files that are being sent?
Jim
Well, based on the post that ogdens made the spec's for your drive that you posted, it can burn disks. However it only shows CD-R and CD-RW. That's odd that when you check your Device manager it says "ROM" and that usually means only a Read Only type drive. Unless that not exactly what the device manager shows. You will still have a problem burning DVD+-R and DVD+-RW disks.
Frank...
REDWAGON
Number 1 Custom Built ASUS Intel Computer
Asus P8P67-Deluxe MB
Coolermaster CM 690 II Advanced Case
Crucial M4 128GB SATA III SSD Drive (Windows 7 Professional OS)
Intel Core i7 2600K LGA 1155 Socket
Antec True Power 750 W. PS
Asus GTX-460 Graphics
Sony Optiarc DVD/RW
Asus DRW-2014L1T DVD/RW
Western Digital 2TB Slave Drive
Cooldrives SATA Mobile Drive
Turtle Beach Montigo DDL 7.1 Sound Card
8GB-Corsair XMS3 1600C9 PC-12800
Windows 7 Pro Retail Operating System
Number 2 Custom Build ASUS Intel Computer
Asus P8P67 Deluxe MB CoolerMaster CM-690 II Advanced Case Intel i7-2600K LGA Socket 1155 Socket
Antec TruePower 650 Power Supply
Asus ENGTX460 DirectCU/2D/1GB DDR5 Video
Corsair Force GT 120 GB SATA 6GB/s SSD Drive
Western Digital 1TB (Black) Slave Drive
Turtle Beach Montego DDL 7.1 Sound Card
Asus DRW-24B1ST DVD/RW
Asus DRW-2014L1T DVD/RW
Cooldrive SATA II In-case Mobile Drive
SilenX IXTREMA Pro Blue LED 120mm 14dBA 72 cfm (2 each)
Microsoft 600 keyboard/Mouse
Crucial Balistic Tracer DDR3 (2 x 2GB x 2=8GB
Window 7 Ultimate 64 bit Retail Operating System
Well, based on the post that ogdens made the spec's for your drive that you posted, it can burn disks. However it only shows CD-R and CD-RW. That's odd that when you check your Device manager it says "ROM" and that usually means only a Read Only type drive. Unless that not exactly what the device manager shows. You will still have a problem burning DVD+-R and DVD+-RW disks.
Frank...
The OPs device is a Combo which means that it is able toread/write CDs but can read only DVDs. The ROM today always refers to DVDs.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure) IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
The OPs device is a Combo which means that it is able toread/write CDs but can read only DVDs. The ROM today always refers to DVDs.
Regardless of what it refers to "today", the fact remains that the OP can not burn DVD+-R & DVD+-RW based on the specs for his drive. Which means the OP will probably have to get a new drive that has those abilities. There are plenty of drives available that can burn just about anything you throw at them and they are not that expensive.
Frank...
REDWAGON
Number 1 Custom Built ASUS Intel Computer
Asus P8P67-Deluxe MB
Coolermaster CM 690 II Advanced Case
Crucial M4 128GB SATA III SSD Drive (Windows 7 Professional OS)
Intel Core i7 2600K LGA 1155 Socket
Antec True Power 750 W. PS
Asus GTX-460 Graphics
Sony Optiarc DVD/RW
Asus DRW-2014L1T DVD/RW
Western Digital 2TB Slave Drive
Cooldrives SATA Mobile Drive
Turtle Beach Montigo DDL 7.1 Sound Card
8GB-Corsair XMS3 1600C9 PC-12800
Windows 7 Pro Retail Operating System
Number 2 Custom Build ASUS Intel Computer
Asus P8P67 Deluxe MB CoolerMaster CM-690 II Advanced Case Intel i7-2600K LGA Socket 1155 Socket
Antec TruePower 650 Power Supply
Asus ENGTX460 DirectCU/2D/1GB DDR5 Video
Corsair Force GT 120 GB SATA 6GB/s SSD Drive
Western Digital 1TB (Black) Slave Drive
Turtle Beach Montego DDL 7.1 Sound Card
Asus DRW-24B1ST DVD/RW
Asus DRW-2014L1T DVD/RW
Cooldrive SATA II In-case Mobile Drive
SilenX IXTREMA Pro Blue LED 120mm 14dBA 72 cfm (2 each)
Microsoft 600 keyboard/Mouse
Crucial Balistic Tracer DDR3 (2 x 2GB x 2=8GB
Window 7 Ultimate 64 bit Retail Operating System
Regardless of what it refers to "today", the fact remains that the OP can not burn DVD+-R & DVD+-RW based on the specs for his drive. Which means the OP will probably have to get a new drive that has those abilities. There are plenty of drives available that can burn just about anything you throw at them and they are not that expensive.
Frank...
Frank, too bad you didn't work in the Tech support a Roxio, would have saved me a lot o frustration. I will check into a DVD drive that is suitable for the computer that I have. Thanks again, Jim, from Simcoe Ontario
Frank, too bad you didn't work in the Tech support a Roxio, would have saved me a lot o frustration. I will check into a DVD drive that is suitable for the computer that I have. Thanks again, Jim, from Simcoe Ontario
you're welcome Jim, but actually it was ogdens that posted the actual specs for your particular drive. All one had to do then was just check for the specific specs. Good luck in finding a drive that will burn your DVD (all kinds)
Frank...
REDWAGON
Number 1 Custom Built ASUS Intel Computer
Asus P8P67-Deluxe MB
Coolermaster CM 690 II Advanced Case
Crucial M4 128GB SATA III SSD Drive (Windows 7 Professional OS)
Intel Core i7 2600K LGA 1155 Socket
Antec True Power 750 W. PS
Asus GTX-460 Graphics
Sony Optiarc DVD/RW
Asus DRW-2014L1T DVD/RW
Western Digital 2TB Slave Drive
Cooldrives SATA Mobile Drive
Turtle Beach Montigo DDL 7.1 Sound Card
8GB-Corsair XMS3 1600C9 PC-12800
Windows 7 Pro Retail Operating System
Number 2 Custom Build ASUS Intel Computer
Asus P8P67 Deluxe MB CoolerMaster CM-690 II Advanced Case Intel i7-2600K LGA Socket 1155 Socket
Antec TruePower 650 Power Supply
Asus ENGTX460 DirectCU/2D/1GB DDR5 Video
Corsair Force GT 120 GB SATA 6GB/s SSD Drive
Western Digital 1TB (Black) Slave Drive
Turtle Beach Montego DDL 7.1 Sound Card
Asus DRW-24B1ST DVD/RW
Asus DRW-2014L1T DVD/RW
Cooldrive SATA II In-case Mobile Drive
SilenX IXTREMA Pro Blue LED 120mm 14dBA 72 cfm (2 each)
Microsoft 600 keyboard/Mouse
Crucial Balistic Tracer DDR3 (2 x 2GB x 2=8GB
Window 7 Ultimate 64 bit Retail Operating System
Frank, too bad you didn't work in the Tech support a Roxio, would have saved me a lot o frustration. I will check into a DVD drive that is suitable for the computer that I have. Thanks again, Jim, from Simcoe Ontario
And they have free shipping or just drive up to Waterloo and have a look.
Tony (Lucknow ON)
Brantford is even closer to Simcoe than K-W
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure) IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
I would go with a Sony Optiarc from newegg Canada, better firmware support than a Sony only firmware.....
cd
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here. Complete Uninstall of Creator 2011 & Creator 2012 12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
6
I purchased the product (now regettably) 2.5 weeks ago and it's still not perfoming as expected. I have exhausted the help of the "tech support", because I am not willing to tamper with the "Registry Files." So hopefully someone out there has the smarts.
