[gd7288]

I just downloaded and tried to use the latest update to ver. 9.09. when i try and drag Flac. or Wav. file into Toast it just crahes. Anyone out there have any thoughts or at least how to unistall the update?

[tsantee]

You can have multiple versions of Toast on your Mac so if you have the older one backed up somewhere just put it back. Are you running Snow Leopard? What kind of Mac are you using?

[bohalloran]

I just downloaded and tried to use the latest update to ver. 9.09. when i try and drag Flac. or Wav. file into Toast it just crahes. Anyone out there have any thoughts or at least how to unistall the update?

The latest version of toast 9 I have is 9.0.7. Is there really a 9.0.9? I did a check for update and it says that 9.0.7 is up to date.

Thanks

[gd7288]

The latest version of toast 9 I have is 9.0.7. Is there really a 9.0.9? I did a check for update and it says that 9.0.7 is up to date.

Thanks

shoot im wrong....i updated to 9.0.7 and it crashes ....im using an Imac(1 yr old) with Snow leopard.

[gd7288]

You can have multiple versions of Toast on your Mac so if you have the older one backed up somewhere just put it back. Are you running Snow Leopard? What kind of Mac are you using?

thx but i dont have prev. versions archived:

Roxio told me to do this-
Please follow the Folder Paths below. Once in the Specified folder, please move the following files to the Trash Can. Once all files are move to the Trash, please follow the instrcutions below.

Folder Paths:
Macintosh HD/Library/Prefrences/
Macintosh HD/Users/(your user name)/Library/Prefrences/

Trash these below files from both folders above(if found in both):

com.BelightSoft.DiscCover2.plist
com.BelightSoft.GetBackup2.plist
com.boinx.fotomagico.plist
com.elgato.VideoPlayer.plist
com.lightcrafts.app
com.lightcrafts.jai.plist
com.lightcrafts.metadata2.plist
com.lightcrafts.templates.plist
com.lightcrafts.ui.plist
com.lightcrafts.utils.plist
com.lqgraphics.motionpictures.plist
com.CDSpinDoctor6.plist
com.roxio.Mac2Tivo.plist
com.roxio.Deepseasoftware.CDSpindoctor.plist
com.roxio.EasyVHStoDVDCapture.plist
com.roxio.Popcorn.plist
com.roxio.Streamer.plist
com.roxio.Toast.plist(will be in BOTH locations)
com.smartsound.sonicfire5.plist(will be in BOTH locations)
com.tivo.desktop.plist(will be in BOTH locations)
Popcorn Preferences
Roxio Toast Prefs

And any other com.Roxio.* files found. If you do not see the files in one folder, please check the other.

Now you will need to Secure Empty your Trash. Close all windows and return to your desktop, click Finder(menubar)> Secure Empty Trash and restart the computer.

When the computer starts up again, please go to the following website and check for any update to your version of Roxio software, if an update is found for your version, please download and save the update. Install and Replace your version in Applications with the update.

it did not work

[tsantee]

thx but i dont have prev. versions archived:

Roxio told me to do this-
Please follow the Folder Paths below. Once in the Specified folder, please move the following files to the Trash Can. Once all files are move to the Trash, please follow the instrcutions below.

it did not work

So which version of Mac OS are you using and are you using an Intel Mac? I'd like to see if I get the same result but I need to know if I'm doing it on a similar station. I'll use Toast to create the flac tracks for my test.

Incidentally, a lot of those preferences are connected with Toast 10 Pro so I'm pretty sure you didn't find many on that list. What makes more sense to me is for you to open your root>Library>QuickTime folder and temporarily remove any third-party codecs. If that fixes the issue start dragging back codecs until it crashes again. If you have any xvid codecs be sure to trash them. Those are known to cause crashes.

[Smudger]

I had just used Toast 9.0.5 to save a Disc Image of some Flac files and import as mp3 into iTunes (I keep iTunes as all mp3 to make syncing with all players easier). As I launched Toast I was told an update to 9.0.7 was available but ignored for the moment while I completed what I'd already started.
I then downloaded the update, installed and tried another set of Flac files, but dragging these into the Toast window simply caused a crash (same as 'gd7288'). I tried a couple more times (after re-booting) just in case it was a random thing, but it kept happening. So I went back to the other 'Flac' files I had already converted using Toast v9.0.5 and they also now caused the updated Toast to crash.
It's obviously something to do with the Toast update itself as I had actually successfully converted the original set of Flac files mentioned above with v9.0.5 before I updated. The only thing I had done was update to v9.0.7 and only after the problem did I revert to the remedies suggested in this thread which hasn't worked.

My system by the way is as follows:

iMac (5,1), Intel Core 2 Duo, 2.16GHz, 2GB RAM, OSX 10.4.11

If anyone can shed any light I would be grateful as I (foolishly) didn't keep the 9.0.5 version.

[tsantee]

I had just used Toast 9.0.5 to save a Disc Image of some Flac files and import as mp3 into iTunes (I keep iTunes as all mp3 to make syncing with all players easier). As I launched Toast I was told an update to 9.0.7 was available but ignored for the moment while I completed what I'd already started.
I then downloaded the update, installed and tried another set of Flac files, but dragging these into the Toast window simply caused a crash (same as 'gd7288'). I tried a couple more times (after re-booting) just in case it was a random thing, but it kept happening. So I went back to the other 'Flac' files I had already converted using Toast v9.0.5 and they also now caused the updated Toast to crash.
It's obviously something to do with the Toast update itself as I had actually successfully converted the original set of Flac files mentioned above with v9.0.5 before I updated. The only thing I had done was update to v9.0.7 and only after the problem did I revert to the remedies suggested in this thread which hasn't worked.

My system by the way is as follows:

iMac (5,1), Intel Core 2 Duo, 2.16GHz, 2GB RAM, OSX 10.4.11

If anyone can shed any light I would be grateful as I (foolishly) didn't keep the 9.0.5 version.

I've been so busy lately I just haven't had time to do my own testing of issues like yours to see if I can confirm the problem on my Macs. So in the meanwhile, please trash the Toast plist and prefs files in your User>Library>Preferences folder and relaunch Toast to see if that fixes the problem.

Also, if I understand you correctly you are dragging the flac files to the Audio CD setting in the Copy window and choosing Save as Disc Image (resulting in a .sd2f file). Is that correct? If so, why are you choosing the Convert window and saving as AIFF?

[Smudger]

I've been so busy lately I just haven't had time to do my own testing of issues like yours to see if I can confirm the problem on my Macs. So in the meanwhile, please trash the Toast plist and prefs files in your User>Library>Preferences folder and relaunch Toast to see if that fixes the problem.

Also, if I understand you correctly you are dragging the flac files to the Audio CD setting in the Copy window and choosing Save as Disc Image (resulting in a .sd2f file). Is that correct? If so, why are you choosing the Convert window and saving as AIFF?

Thanks for the response.

I tend to use the save as image file from the 'Audio' window (not the 'Copy' window) because I then mount and import the Disc 'Image' into iTunes and allow iTunes to do the MP3 conversion as Toast doesn't convert to MP3 and it has always worked so the 'if it ain't broke, don't fix it' rule always applied.
I have now tried using the 'Convert' window and the Flac files also cause a crash here as well. Simply dragging them into the window causes the crash. The only Toast window (in v9.0.7) that allows a dragged import without crashing is the 'Data' window. But, this makes sense as it doesn't need to know what the data is, or check for compatibility if it is simply going to copy it.
I have other conversion software that can make the MP3 files for me but I actually prefer to let iTunes do the conversion to make sure the files are compatible with whatever iPod or iPhone I attach. Or is this just a silly 'biased' support for Apple.

Any light anyone may be able to shed on this frustrating problem would be appreciated. See my previous post for the equipment spec I use.

This post has been edited by Smudger: 02 November 2009 - 05:26 AM

[Carl Atkinson]

I found this link:

http://softwareupdates.roxio.com/gm/ja_upd...254_Updater.zip

It appears to be the 9.05 update on the japan site. I downloaded and installed, and all seems ok (I too was having the crashing on flac files with 9.07). Everything is in English.

I did have a message that said it thought the image was corrupt when it was mounting, but I ignored and installed anyway. Seems to work fine, and I think I remember that message when I installed the 9.05 update way back when anyway.

Use at your own risk, of course.

Btw, I found it by searching for Toast 9.05 update on google. Found the link below on macupdate.com:
http://softwareupdates.roxio.com/gm/update...254_Updater.zip

Tried downloading there, but of course got redirected to the regular update site. So I copied the exact file name, googled it, and got the site above and the japanese update site which was still on 9.05.

So I'll just use this until they patch the 9.07 update. Fun, fun..

Good Luck.

Carl

** Edit: This is the site where the download link is, in case you have trouble downloading directly from the url above: http://www.roxio.jp/jpn/support/download/t...ti_updater.html

This post has been edited by Carl Atkinson: 02 November 2009 - 08:44 PM

[Smudger]

Many thanks for this Carl.

I'm back to 9.0.5 and very happy (for the moment).

Hopefully 9.0.8, or a 9.0.7 patch or whatever won't be too long.

Thanks again

[aa6rv]

I'm having the same issue with using Snow Leopard and using the latest version 9.07. Everything was working great until I updated to the latest release. I'm now downloading 9.05 to go back. Yes, there was an issue with the disk loading but there was a work around. Right now, I can't burn any .flac files without the program immediately crashing. The trouble issue is sent to Apple. Below is a Error Report sent to Apple

Process: Toast Titanium [9914]
Path: /Applications/Toast 9 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
Identifier: com.roxio.Toast
Version: 9.0.7 (260) (9.0.7)
Code Type: X86 (Native)
Parent Process: launchd [672]

Date/Time: 2009-11-11 05:35:07.589 -0800
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6

Interval Since Last Report: 105505 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 454 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: A719EF79-12BF-4144-B20C-075F073D2C0D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000010580def
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.roxio.Toast 0x006653ba FLAC__window_tukey + 1931

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x919d40ea kevent + 10
1 libSystem.B.dylib 0x919d4804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x919d3cc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x919d3a68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x919d34f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x919d3336 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x919ad8da mach_msg_trap + 10
1 libSystem.B.dylib 0x919ae047 mach_msg + 68
2 ....audio_hijack_server.hermes 0x0178f4cd ah_serv_loop + 175
3 libSystem.B.dylib 0x919dafbd _pthread_start + 345
4 libSystem.B.dylib 0x919dae42 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x919cc856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x986cfddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x919dafbd _pthread_start + 345
3 libSystem.B.dylib 0x919dae42 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x919ad8da mach_msg_trap + 10
1 libSystem.B.dylib 0x919ae047 mach_msg + 68
2 com.apple.CoreFoundation 0x9869077f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9868f864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x986957a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x9000563f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x93ab97ae PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x919dafbd _pthread_start + 345
8 libSystem.B.dylib 0x919dae42 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x919d3182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919d3718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919d3336 start_wqthread + 30

Thread 6:
0 libSystem.B.dylib 0x919d3182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x919d3718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x919d3336 start_wqthread + 30

Thread 7:
0 libSystem.B.dylib 0x919db806 __semwait_signal + 10
1 libSystem.B.dylib 0x91a07441 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x91a0737f usleep$UNIX2003 + 61
3 com.apple.AppKit 0x96f741ed -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x935158d8 -[NSThread main] + 45
5 com.apple.Foundation 0x93515888 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x919dafbd _pthread_start + 345
7 libSystem.B.dylib 0x919dae42 thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x919ad93a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x919db445 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x91a0a028 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x93ada235 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x93ad9f73 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x93afe16b TimerThread + 97
6 libSystem.B.dylib 0x919dafbd _pthread_start + 345
7 libSystem.B.dylib 0x919dae42 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x019673fd ebx: 0x0065059a ecx: 0x003e226e edx: 0x003ee952
edi: 0x40002d4c esi: 0x0196739c ebp: 0xbfffd2c9 esp: 0xbfffd2b4
ss: 0x0000001f efl: 0x00010282 eip: 0x006653ba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x10580def

Binary Images:
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib

Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-00J7B0, 931.51 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0307, 0xfa400000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc501, 0xfa430000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000


Back to Version 9.05 and it works great! There is definitely a problem with version 9.07.

[BearguyVA]

Carl...

My thanks as well for the link back to 9.05. At least I know I'm not alone in having the issue with 9.07 crashing.
Of course, 9.05 keeps wanting me to update it to 9.07. Until they get it fixed, I don't think so!

Oh, for those keeping track... I'm running Snow Leopard (10.6.2) on a year-old iMac.

I found this link:

http://softwareupdates.roxio.com/gm/ja_upd...254_Updater.zip

It appears to be the 9.05 update on the japan site. I downloaded and installed, and all seems ok (I too was having the crashing on flac files with 9.07). Everything is in English.

I did have a message that said it thought the image was corrupt when it was mounting, but I ignored and installed anyway. Seems to work fine, and I think I remember that message when I installed the 9.05 update way back when anyway.

Use at your own risk, of course.

Btw, I found it by searching for Toast 9.05 update on google. Found the link below on macupdate.com:
http://softwareupdates.roxio.com/gm/update...254_Updater.zip

Tried downloading there, but of course got redirected to the regular update site. So I copied the exact file name, googled it, and got the site above and the japanese update site which was still on 9.05.

So I'll just use this until they patch the 9.07 update. Fun, fun..

Good Luck.

Carl

** Edit: This is the site where the download link is, in case you have trouble downloading directly from the url above: http://www.roxio.jp/jpn/support/download/t...ti_updater.html

[tsantee]

Carl...

My thanks as well for the link back to 9.05. At least I know I'm not alone in having the issue with 9.07 crashing.
Of course, 9.05 keeps wanting me to update it to 9.07. Until they get it fixed, I don't think so!

Oh, for those keeping track... I'm running Snow Leopard (10.6.2) on a year-old iMac.

You can turn off the update reminder in Toast preferences.

[xbpr]

I just wanted to add my name to the mix.

9.0.7 crashes when I drag a flac file to the audio source pane. I restored 9.0.5 and all is well.

Brian

[BearguyVA]

You can turn off the update reminder in Toast preferences.

True... I just hadn't done that yet when I posted my first note.
I got an answer from Roxio today. According to them, Toast 9.0.7 isn't SUPPOSED to work under Snow Leopard. It's supposed to be run under Tiger. Sounds to me like they just want us to lay out the buck$ to upgrade to Toast 10.

[tsantee]

True... I just hadn't done that yet when I posted my first note.
I got an answer from Roxio today. According to them, Toast 9.0.7 isn't SUPPOSED to work under Snow Leopard. It's supposed to be run under Tiger. Sounds to me like they just want us to lay out the buck$ to upgrade to Toast 10.

Toast 10 is having trouble with Snow Leopard too.

[MartinC]

I can confirm it as well (just found this thread) - Toast 9.0.7 crashes with absolutely every FLAC file dragged to it (to the music pane, of course) as well as when trying to open any old .disc file that contains FLACs. Reverting to 9.0.5 solves it.

I understand that a company will focus on the recent release (i.e. Toast 10) but in this case a working version (9.0.5) was broken by an update - and that *should* be fixed.

I must confess that I'm currently sticking to Toast 9.0.5 because it *finally* solved the de/muxing bugs with MPEG files that existed all the way from Toast 7, 8, 9->9.0.4

It took such a long time to get fixed that I'm really scared now to buy Toast 10, because I somehow fear that it may stop working again... and actually something *did* stop working in 9.0.5->9.0.7 right now...

So... PLEASE... fix it!

This post has been edited by MartinC: 22 December 2009 - 01:31 PM

[cybertoots]

I can confirm it as well (just found this thread) - Toast 9.0.7 crashes with absolutely every FLAC file dragged to it (to the music pane, of course) as well as when trying to open any old .disc file that contains FLACs. Reverting to 9.0.5 solves it.

I understand that a company will focus on the recent release (i.e. Toast 10) but in this case a working version (9.0.5) was broken by an update - and that *should* be fixed.

I must confess that I'm currently sticking to Toast 9.0.5 because it *finally* solved the de/muxing bugs with MPEG files that existed all the way from Toast 7, 8, 9->9.0.4

It took such a long time to get fixed that I'm really scared now to buy Toast 10, because I somehow fear that it may stop working again... and actually something *did* stop working in 9.0.5->9.0.7 right now...

So... PLEASE... fix it!

I am still using Tiger (OSX 10.4.11) and crashed while attempting to drag FLAC files with Toast 9.0.7. Now thanks to your help I'm back in business using 9.0.5.