Roxio Community: Problem with MyDVD - Roxio Community

Jump to content

Roxio Community
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Problem with MyDVD

#1 User is offline   PrincessoftheLake 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 26
  • Joined: 03-December 07

Posted 21 October 2009 - 06:58 AM

When I open MyDVD in EMC10 and I click on "Add New Movie" I get this error message
"Runtime Error!"
Program C:/Program Files/Roxio/VideoUI 10/VideoWave10.exe
abnormal program termination

When I click on the OK button in the dialog box the next message I get is

"Runtime Error!"
Program C:/Program Files/Roxio/VideoUI 10/VideoWave10.exe

R6025
-pure virtual function cell

Does anyone have any idea why this is happening?
0

#2 User is offline   grandpabruce 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 19,289
  • Joined: 04-January 06
  • Gender:Male

Posted 21 October 2009 - 09:15 AM

See if anything, in this thread, helps you:

http://forums.support.roxio.com/index.php?showtopic=34830
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
0

#3 User is offline   PrincessoftheLake 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 26
  • Joined: 03-December 07

Posted 21 October 2009 - 07:24 PM

QUOTE (grandpabruce @ Oct 21 2009, 09:15 AM) <{POST_SNAPBACK}>
See if anything, in this thread, helps you:

http://forums.support.roxio.com/index.php?showtopic=34830


Thanks for the suggestion. I read the thread and updated Direct9X although since I am running XP not Vista it is probably not my problem. My Media Center is up to date also. I rebooted and tried MyDVD again and I got the same error message. I went to the Roxio support site and found an update to EMC 10 and tried to download it twice and both times got an error message saying the install failed. I am still stuck. I have a 8m50sec VW production that includes video, audio, jpg and couple of caption screens.
Is there anything I can do to get a good quality copy of my production on a DVD?

I really appreciate any help that you could give me.


0

#4 User is offline   grandpabruce 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 19,289
  • Joined: 04-January 06
  • Gender:Male

Posted 22 October 2009 - 03:50 AM

You are down to doing the clean install. Follow all of the instructions in the following link:

http://kb.roxio.com/search.aspx?URL=/conte...6CR&PARAMS=
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
0

#5 User is offline   PrincessoftheLake 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 26
  • Joined: 03-December 07

Posted 22 October 2009 - 05:26 AM

QUOTE (grandpabruce @ Oct 22 2009, 03:50 AM) <{POST_SNAPBACK}>
You are down to doing the clean install. Follow all of the instructions in the following link:

http://kb.roxio.com/search.aspx?URL=/conte...6CR&PARAMS=


Yuck.
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users