8 replies to this topic

[willwoms]

I had to reinstall creator 2009 after my pc went haywire.Since i have reinstalled it when i click on the video and movie section the only option available is play movies.Usually it has lots of options as i use it to edit and burn my dvd camcorder movies.Any ideas anyone. Thanks Paul.

Edited by willwoms, 22 October 2009 - 09:14 AM.

[grandpabruce]

I had to reinstall creator 2009 after my pc went haywire.Since i have reinstalled it when i click on the video and movie section the only option available is play movies.Usually it has lots of options as i use it to edit and burn my dvd camcorder movies.Any ideas anyone. Thanks Paul.

Follow all of the steps in the clean install.  Pick the one to use, from here:

http://forums.support.roxio.com/index.php?showtopic=41967

[willwoms]

Follow all of the steps in the clean install.  Pick the one to use, from here:

http://forums.support.roxio.com/index.php?showtopic=41967

I will try this and let you know how i get it might not be for a couple of days before get round to doing it.Thanks for your help.

Edited by willwoms, 22 October 2009 - 09:29 AM.

[willwoms]

I downloaded the installer utility but when i try to install it keep getting windows script host permission denied.

[willwoms]

I have done as you instructed but it is still the same.When it came up with the registration page it had all my details already filled in on it.I registered and it said i have succesfully registered roxio central 4.5. I think it installed too quickly when i installed it i remember it taking a good 20mins to install when i first installed it.Is there a chance it isnt installing the whole package.Also when i try to install the latest update patch is says creator 2009 cannot be found install software and run patch again.

Edited by willwoms, 22 October 2009 - 11:50 AM.

[firenhancer]

My guess is that you are using Vista. If yes, try following

1. Temporarily turn off UAC
2. Follow the clean install process until you are about to re-install
3. Create a new user account and do a install.

[willwoms]

My guess is that you are using Vista. If yes, try following

1. Temporarily turn off UAC
2. Follow the clean install process until you are about to re-install
3. Create a new user account and do a install.

I tried all of the above and done it 4 times but still there is no video editing there it just has play video.It installed really quickly again it takes about 30 mins to install when all items are installed.When i first installed it it went on fine could there be any changes to any setting as i have re installed vista or maybe some drivers missing.

Edited by willwoms, 23 October 2009 - 08:00 AM.

[willwoms]

Any more ideas of what i can do to resolve this issue its driving me mad.On using the uninstall clean up utility is shows that the following are installed.
             Roxio activation module 1.0
             Roxio backontrack 1.3.1
             Roxio central 4.5
             Roxio Cineplayer 5.0
             Roxio cineplayer decoder 4.3
             Roxio disaster recovery 1.3
             Roxio file backup 1.3

Edited by willwoms, 25 October 2009 - 06:58 AM.

[sifree]

I have been experiencing the same problems. I have tried all of the above solutions and ... nothing is working.I am very frustrated. I hope someone comes up with an answer.
sifree