I have the same problem as OP. When i try to install Creator 2010 it will install about 75% up to the Roxio Burn Manager CDB then will start to roll back.
I have follwed the clean install instruction with no luck
tbrewst I saw your link and was going to try it but I found dsteup.dll and dsetpu32.dll should I try to rename both?
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Software Rolls Back
Started by
TonyO
, Oct 22 2009 01:34 PM
4 replies to this topic
#2
Sonic Boom
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- Roxio Staff
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Posted 23 October 2009 - 09:20 AM
Did removing those files help?
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
#3
TonyO
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Newbie
Posted 23 October 2009 - 10:15 AM
Nothing worked .
I get as far as installing Roxio Burn Manager CDB and then it starts to rioll back
I get as far as installing Roxio Burn Manager CDB and then it starts to rioll back
#4
Sonic Boom
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- Roxio Staff
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Digital Master
- Gender:Male
Posted 26 October 2009 - 10:02 AM
QUOTE (TonyO @ Oct 23 2009, 11:15 AM) <{POST_SNAPBACK}>
Nothing worked .
I get as far as installing Roxio Burn Manager CDB and then it starts to rioll back
I get as far as installing Roxio Burn Manager CDB and then it starts to rioll back
Send me your log files. I think I sent you a PM with instructions on how to get those.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
#5
TonyO
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Posted 30 October 2009 - 08:11 AM
QUOTE (Sonic Boom @ Oct 26 2009, 11:02 AM) <{POST_SNAPBACK}>
Send me your log files. I think I sent you a PM with instructions on how to get those.
Some apps skipped because the installer somehow sees certain components as installed.
I went to the Control Panel and remove any Roxio apps.
I needed to delete some registry keys and then it installed properly
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