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Install Problem Creator 10 install brings up Norton 360 install page

#1 User is offline   uriel1972 

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Posted 22 October 2009 - 10:32 PM

I am trying to install Creator 10 on Windows 7 Release, but after the extraction process the Norton 360 install page is brought up. I am confused. Any help will be most welcome.
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#2 User is offline   d_deweywright 

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Posted 23 October 2009 - 03:11 AM

QUOTE (uriel1972 @ Oct 23 2009, 02:32 AM) <{POST_SNAPBACK}>
I am trying to install Creator 10 on Windows 7 Release, but after the extraction process the Norton 360 install page is brought up. I am confused. Any help will be most welcome.

I'll assume you mean Creator 2010, and not Easy Media Creator 10? Many folks recommend disabling your anti-virus during the install process, you may want to try that.
Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[GIGABYTE GA-MA785GM-US2H MB | Athlon II X3 440 (3.0 GHz) | 2GB DDR2 RAM | 1-500GB HD (C: XP, G: Win7, D: - Apps, E: data & apps), 1-500 GB HD Data) | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | Windows 7 | Creator 2010 | Tektronix Phaser 850 solid ink printers | Epson R220 Photo/Disc printer | Ricoh GX 5050n dye sublimation ink | Epson Workforce 1100 printer
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#3 User is offline   who are you 

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Posted 23 October 2009 - 03:46 AM

QUOTE (uriel1972 @ Oct 23 2009, 01:32 AM) <{POST_SNAPBACK}>
I am trying to install Creator 10 on Windows 7 Release, but after the extraction process the Norton 360 install page is brought up. I am confused. Any help will be most welcome.

If I remember correctly, I have seen something about this before in the forum. Again, if memory is correct, the solution was to clean out the temp file folder. Might do a "cleanup" of the disk (not booted into Windows 7 right now so cannot give exact steps) - doesn't cost anything to try this.

This post has been edited by who are you: 23 October 2009 - 03:46 AM

Windows 7 x64
Core 2 Duo E6850 3.0,
4 g memory
ATI HD2600XT 512mb
22w monitor
2-320g Sata II HDDs
1-500g Sata II HDD
Creator 2010
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#4 User is offline   uriel1972 

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Posted 24 October 2009 - 05:11 PM

Yes its 2010 sorry had a bad day. I tried cleaning out my Temp folder and disabling the Anti-virus neither of these worked. Any other ideas?
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#5 User is offline   firenhancer 

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Posted 25 October 2009 - 10:59 AM

If this was a download, I suggest doing a manual extraction of the installation files to say a folder on desktop using Winrar or winzip or 7zip and then attempt to install using setup.exe from the foldre on the desktop.

This post has been edited by firenhancer: 25 October 2009 - 11:00 AM

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