[robinbarnard]

Hey Queen kim,

Glad to see you got yourself a palace at Roxio!!

Anyway my latest problem with My Tv To Go is that i get a decoder error (decoder is eitehr not available etc) whenever i copy and convert

From previous posts i have seen you normally ask for the log file

Well here's most of it if you want it all I will email it of course!

23:15:57 : MyTV ToGo Version: 1.72
23:15:57 : Preferred video decoder: {9BC1B781-85E3-11D2-98D0-0080C84E9C39}
23:15:57 : Name: C:\Program Files\CyberLink\Shared Files\VideoFilter\CLVSD.ax
23:15:57 : MajorVersion: 6
23:15:57 : MinorVersion: 0
23:15:57 : BuildNumber: 0
23:15:57 : Preferred audio decoder: {9BC1B780-85E3-11D2-98D0-0080C84E9C39}
23:15:57 : Name: C:\Program Files\CyberLink\Shared Files\AudioFilter\claud.ax
23:15:57 : MajorVersion: 6
23:15:57 : MinorVersion: 0
23:15:57 : BuildNumber: 0
23:15:57 : -System Info:
23:15:57 : Attempting manual connect.
23:15:57 : CLSIDFromString Dvrms source (0x0)
23:15:57 : AddFilterByCLSID Dvrms Source (0x0)
23:15:58 : CLSIDFromString Audio Decrypt-Tag (0x0)
23:15:58 : AddFilterByCLSID Audio Decrypt-Tag (0x0)
23:15:58 : CLSIDFromString line21 Decrypt-Tag (0x0)
23:15:58 : AddFilterByCLSID Line21 Decrypt-Tag (0x0)
23:15:58 : CLSIDFromString Video Decrypt-Tag (0x0)
23:15:58 : AddFilterByCLSID Video Decrypt-Tag (0x0)
23:15:58 : +ScanForVideoDecoder
23:15:58 : +GetPreferredVideoDecoder
23:15:58 : Preferred video decoder: {9BC1B781-85E3-11D2-98D0-0080C84E9C39}
23:15:58 : -GetPreferredVideoDecoder (1)
23:15:58 : Found preferred decoder
23:15:58 : -ScanForVideoDecoder (1)
23:15:58 : +GetMSDefaultAudioDecoder
23:15:58 : -GetMSDefaultAudioDecoder (1)
23:15:58 : Manual pin connect
23:15:58 : GetPinCount 3 (0x0)
23:15:58 : Get dvr-ms pin3 hr=0x0
23:15:58 : Manual pin connect: MEDIATYPE_Audio
23:15:58 : Connect Filters SrcA->Decrypt hr=0x0
23:15:58 : Get audiodecrypt pin hr=0x0
23:15:58 : GetPinMinorType AC3 Audio (0x80004005)
23:15:58 : Connect Filters Decrypt->AD hr=0x0
23:15:58 : Connect Filters AD->ASF hr=0x0
23:15:58 : Get dvr-ms pin2 hr=0x0
23:15:58 : Manual pin connect: MEDIATYPE_Line21
23:15:58 : Connect Filters SrcN->Decrypt hr=0x0
23:15:58 : Get dvr-ms pin1 hr=0x0
23:15:58 : Manual pin connect: MEDIATYPE_Video
23:15:58 : Connect Filters SrcV->Decrypt hr=0x0
23:15:58 : Connect Filters Decrypt->VD hr=0x0
23:15:58 : Connect Filters VD->ASF hr=0x0
23:15:58 : profile : C:\Program Files\MyTV ToGo\Profiles\MyTvToGo-Better.prx
23:15:58 : get_st (0x0) (st:5695.005000)
23:15:58 : SaveGraphFile hr=0x0
23:15:58 : Max supported preprocessing passes: 1
23:15:58 : QueryInterface IID_IMediaControl (0x0)
23:15:58 : QueryInterface IID_IMediaEvent (0x0)
23:15:58 : GetDuration = 56950049999 (0x0)
23:16:01 : CurPos = 38520000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:04 : CurPos = 78840000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:07 : CurPos = 115560000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:10 : CurPos = 157320000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:13 : CurPos = 198720000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:16 : CurPos = 243360000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:19 : CurPos = 282240000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:22 : CurPos = 321120000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:25 : CurPos = 361800000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:28 : CurPos = 404280000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:31 : CurPos = 446760000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:34 : CurPos = 477720000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:37 : CurPos = 517320000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:40 : CurPos = 560880000, Duration = 56950049999, State = (2)(0), Complete = 0
23:16:43 : CurPos = 605520000, Duration = 56950049999, State = (2)(0), Complete = 1
23:17:22 : CurPos = 1173960000, Duration = 56950049999, State = (2)(0), Complete = 2
23:18:01 : CurPos = 1724400000, Duration = 56950049999, State = (2)(0), Complete = 3
23:18:49 : CurPos = 2312280000, Duration = 56950049999, State = (2)(0), Complete = 4
23:19:31 : CurPos = 2875680000, Duration = 56950049999, State = (2)(0), Complete = 5
23:20:07 : CurPos = 3417480000, Duration = 56950049999, State = (2)(0), Complete = 6
23:20:46 : CurPos = 4012920000, Duration = 56950049999, State = (2)(0), Complete = 7
23:21:25 : CurPos = 4593600000, Duration = 56950049999, State = (2)(0), Complete = 8
23:22:04 : CurPos = 5165640000, Duration = 56950049999, State = (2)(0), Complete = 9
23:22:40 : CurPos = 5713200000, Duration = 56950049999, State = (2)(0), Complete = 10
23:23:19 : CurPos = 6297480000, Duration = 56950049999, State = (2)(0), Complete = 11
23:23:58 : CurPos = 6873120000, Duration = 56950049999, State = (2)(0), Complete = 12
23:24:37 : CurPos = 7437240000, Duration = 56950049999, State = (2)(0), Complete = 13
23:25:16 : CurPos = 8003880000, Duration = 56950049999, State = (2)(0), Complete = 14
23:25:55 : CurPos = 8564400000, Duration = 56950049999, State = (2)(0), Complete = 15
23:26:35 : CurPos = 9119160000, Duration = 56950049999, State = (2)(0), Complete = 16
23:27:17 : CurPos = 9686880000, Duration = 56950049999, State = (2)(0), Complete = 17
23:27:56 : CurPos = 10271160000, Duration = 56950049999, State = (2)(0), Complete = 18
23:28:35 : CurPos = 10840320000, Duration = 56950049999, State = (2)(0), Complete = 19
23:29:14 : CurPos = 11419560000, Duration = 56950049999, State = (2)(0), Complete = 20
23:29:50 : CurPos = 11962080000, Duration = 56950049999, State = (2)(0), Complete = 21
23:30:29 : CurPos = 12553920000, Duration = 56950049999, State = (2)(0), Complete = 22
23:31:08 : CurPos = 13126680000, Duration = 56950049999, State = (2)(0), Complete = 23
23:31:44 : CurPos = 13671360000, Duration = 56950049999, State = (2)(0), Complete = 24
23:32:23 : CurPos = 14242680000, Duration = 56950049999, State = (2)(0), Complete = 25
23:33:02 : CurPos = 14829840000, Duration = 56950049999, State = (2)(0), Complete = 26
23:33:41 : CurPos = 15415560000, Duration = 56950049999, State = (2)(0), Complete = 27
23:34:17 : CurPos = 15958080000, Duration = 56950049999, State = (2)(0), Complete = 28
23:34:56 : CurPos = 16538400000, Duration = 56950049999, State = (2)(0), Complete = 29
23:35:35 : CurPos = 17119800000, Duration = 56950049999, State = (2)(0), Complete = 30
23:36:14 : CurPos = 17692560000, Duration = 56950049999, State = (2)(0), Complete = 31
23:36:50 : CurPos = 18229320000, Duration = 56950049999, State = (2)(0), Complete = 32
23:37:32 : CurPos = 18807120000, Duration = 56950049999, State = (2)(0), Complete = 33
23:38:11 : CurPos = 19369080000, Duration = 56950049999, State = (2)(0), Complete = 34
23:38:50 : CurPos = 19938960000, Duration = 56950049999, State = (2)(0), Complete = 35
23:39:29 : CurPos = 20508840000, Duration = 56950049999, State = (2)(0), Complete = 36
23:40:08 : CurPos = 21079080000, Duration = 56950049999, State = (2)(0), Complete = 37
23:40:47 : CurPos = 21649680000, Duration = 56950049999, State = (2)(0), Complete = 38
23:41:26 : CurPos = 22210920000, Duration = 56950049999, State = (2)(0), Complete = 39
23:42:08 : CurPos = 22821120000, Duration = 56950049999, State = (2)(0), Complete = 40
23:42:47 : CurPos = 23392440000, Duration = 56950049999, State = (2)(0), Complete = 41
23:43:26 : CurPos = 23957280000, Duration = 56950049999, State = (2)(0), Complete = 42
23:44:02 : CurPos = 24504120000, Duration = 56950049999, State = (2)(0), Complete = 43
23:44:41 : CurPos = 25100280000, Duration = 56950049999, State = (2)(0), Complete = 44
23:45:17 : CurPos = 25652880000, Duration = 56950049999, State = (2)(0), Complete = 45
23:45:56 : CurPos = 26220600000, Duration = 56950049999, State = (2)(0), Complete = 46
23:46:35 : CurPos = 26802720000, Duration = 56950049999, State = (2)(0), Complete = 47
23:47:11 : CurPos = 27341640000, Duration = 56950049999, State = (2)(0), Complete = 48
23:47:50 : CurPos = 27940320000, Duration = 56950049999, State = (2)(0), Complete = 49
23:48:26 : CurPos = 28478520000, Duration = 56950049999, State = (2)(0), Complete = 50
23:49:05 : CurPos = 29059920000, Duration = 56950049999, State = (2)(0), Complete = 51
23:49:44 : CurPos = 29630160000, Duration = 56950049999, State = (2)(0), Complete = 52
23:50:23 : CurPos = 30197880000, Duration = 56950049999, State = (2)(0), Complete = 53
23:51:02 : CurPos = 30762000000, Duration = 56950049999, State = (2)(0), Complete = 54
23:51:41 : CurPos = 31336200000, Duration = 56950049999, State = (2)(0), Complete = 55
23:52:20 : CurPos = 31901040000, Duration = 56950049999, State = (2)(0), Complete = 56
23:52:59 : CurPos = 32477400000, Duration = 56950049999, State = (2)(0), Complete = 57
23:53:41 : CurPos = 33071040000, Duration = 56950049999, State = (2)(0), Complete = 58
23:54:17 : CurPos = 33610680000, Duration = 56950049999, State = (2)(0), Complete = 59
23:54:56 : CurPos = 34188840000, Duration = 56950049999, State = (2)(0), Complete = 60
23:55:32 : CurPos = 34740720000, Duration = 56950049999, State = (2)(0), Complete = 61
23:56:11 : CurPos = 35330760000, Duration = 56950049999, State = (2)(0), Complete = 62
23:56:50 : CurPos = 35912880000, Duration = 56950049999, State = (2)(0), Complete = 63
23:57:29 : CurPos = 36479160000, Duration = 56950049999, State = (2)(0), Complete = 64
23:58:05 : CurPos = 37021680000, Duration = 56950049999, State = (2)(0), Complete = 65
23:58:44 : CurPos = 37613880000, Duration = 56950049999, State = (2)(0), Complete = 66
23:59:23 : CurPos = 38197080000, Duration = 56950049999, State = (2)(0), Complete = 67
00:00:02 : CurPos = 38762640000, Duration = 56950049999, State = (2)(0), Complete = 68
00:00:41 : CurPos = 39306600000, Duration = 56950049999, State = (2)(0), Complete = 69
00:01:23 : CurPos = 39902400000, Duration = 56950049999, State = (2)(0), Complete = 70
00:01:59 : CurPos = 40437000000, Duration = 56950049999, State = (2)(0), Complete = 71
00:02:38 : CurPos = 41016960000, Duration = 56950049999, State = (2)(0), Complete = 72
00:03:17 : CurPos = 41577480000, Duration = 56950049999, State = (2)(0), Complete = 73
00:03:56 : CurPos = 42157440000, Duration = 56950049999, State = (2)(0), Complete = 74
00:04:35 : CurPos = 42729840000, Duration = 56950049999, State = (2)(0), Complete = 75
00:05:17 : CurPos = 43310520000, Duration = 56950049999, State = (2)(0), Complete = 76
00:05:56 : CurPos = 43866000000, Duration = 56950049999, State = (2)(0), Complete = 77
00:06:35 : CurPos = 44426520000, Duration = 56950049999, State = (2)(0), Complete = 78
00:07:17 : CurPos = 45015840000, Duration = 56950049999, State = (2)(0), Complete = 79
00:07:56 : CurPos = 45574920000, Duration = 56950049999, State = (2)(0), Complete = 80
00:08:35 : CurPos = 46162080000, Duration = 56950049999, State = (2)(0), Complete = 81
00:09:14 : CurPos = 46722240000, Duration = 56950049999, State = (2)(0), Complete = 82
00:09:53 : CurPos = 47289240000, Duration = 56950049999, State = (2)(0), Complete = 83
00:10:32 : CurPos = 47844720000, Duration = 56950049999, State = (2)(0), Complete = 84
00:11:14 : CurPos = 48442680000, Duration = 56950049999, State = (2)(0), Complete = 85
00:11:50 : CurPos = 48977280000, Duration = 56950049999, State = (2)(0), Complete = 86
00:12:32 : CurPos = 49578840000, Duration = 56950049999, State = (2)(0), Complete = 87
00:13:08 : CurPos = 50116320000, Duration = 56950049999, State = (2)(0), Complete = 88
00:13:47 : CurPos = 50687640000, Duration = 56950049999, State = (2)(0), Complete = 89
00:14:26 : CurPos = 51273720000, Duration = 56950049999, State = (2)(0), Complete = 90
00:15:05 : CurPos = 51857280000, Duration = 56950049999, State = (2)(0), Complete = 91
00:15:44 : CurPos = 52436520000, Duration = 56950049999, State = (2)(0), Complete = 92
00:16:23 : CurPos = 53002080000, Duration = 56950049999, State = (2)(0), Complete = 93
00:17:02 : CurPos = 53560440000, Duration = 56950049999, State = (2)(0), Complete = 94
00:17:41 : CurPos = 54115920000, Duration = 56950049999, State = (2)(0), Complete = 95
00:18:17 : CurPos = 54703080000, Duration = 56950049999, State = (2)(0), Complete = 96
00:18:53 : CurPos = 55279080000, Duration = 56950049999, State = (2)(0), Complete = 97
00:19:20 : CurPos = 55868400000, Duration = 56950049999, State = (2)(0), Complete = 98
00:19:44 : CurPos = 56427480000, Duration = 56950049999, State = (2)(0), Complete = 99
00:20:07 : WaitForCompletion EOS: state = (1)(0)
00:20:07 : -DvrmsToWmv (hr 0x0) (ptv 0)

[kimmtg]

A palace at Roxio? LOL! Nah, although I have stopped by and used their throne a few times ... not bad ... it’s clean … I’d recommend it for anyone in the area.

What issues are you having with your video decoder? Your log file shows that everything completed successfully. Was that information from the log file taken from the end of the log file? It appears that everything worked perfectly.

Also, you’re still using version 1.72. You can upgrade to version 3.0 for free from the mytvtogo.com website. Might help whatever issue you’re seeing.

Thanks!
Kim.