[Jane Dough]

Hello- I am a new user to Roxio EMC 10- (video wave- have always used the program for audio only.) As I have read up as much as I could find about the problem
I am experiencing, I am going to go ahead and detail the ENTIRE chain of events that brought me here in the first place, so as to leave no stone unturned...
(ahem).

I am a musician, not a computing expert, so I went into this with very little knowledge of what I was doing. I wanted to provide an interesting video/photo collage to an audio track that I had. That being said, I hereby plead ignorance and hope you guys don't tear me to shreds like you did the last poor sot who had this same problem...

I wanted to do a screen capture of a visualizer. I did this by downloading a trial of "Snapit" off of cnet. If emc has one, I didn't know how to find it- I am not a video expert. (nor do I profess to be one!)

The Snapit program would only let me output to the much hated windows media player ... otherwise I wouldn't have used it, because I don't like to if I don't have to.

I then took the ten minute screen capture (which was the winamp visualizer, if that is of any importance), and put it into the video wave program. Everything seemed to be working fine, so I spent the next 8-10 hours straight putting together a video/photo collage with vid splits and transitions ONLY- no video effects were used. (Not sure if that matters, just throwing it in there.)

The audio is on the music track, not included in the native video footage. There are also a few text effects at the beginning and the end of the project.

The original captured video is tagged as a "vis.avi" I do not know what this means, but it may or may not help.

The entire production is about 69 frames in the storyboard view.

I was AMAZED at how nice everything came out, despite my inexperience, and went to output the results, as per the instructions in the included manual. I wanted to output it to the highest setting, as I had run a sort of test film (not the same project) through the program a few days before and done it on a lower setting, only to not be pleased with the results. I also tried it with and without normalizing the audio.

The project rendered each time I tried it to between 30-70%, then gave me the error code DDER_WAS STILL DRAWING . I also tried to export to mydvd, but this did not seem to work either. It said that it completed, but when I tried to open it, it said no video was found.

My next step was to google the error code, which brought me to this forum... (suprise!) ...I saw the other post by another person who had a similar problem. He said that he fixed the problem by updating his display driver chip. Well, I tried numerous methods of doing this, only to receive yet another error code "80246001", which I also googled, and found that it means that there is no IP address attached to the update. (not related exactly, just being thorough as I can here) . Windows claims that I have the latest driver. I tried to bypass windows and install manually in a variety of different ways, only to receive the same result every time. (Did I mention that I hate Vista?) ... Anyhow, from what I can tell, there is not alot of info regarding this particular "dder_wasstilldrawing"error code.

From what I can tell, you guys sometimes try to recreate problems and solve them. This is a mess of a problem to try to recreate, and were I to do it again, I would not go about things the same way, but if there is ANY way to salvage this video, (including alternate method of outputting?) and ANYONE in here can help walk me through it, I would sincerely appreciate it. As much as I have seen people get dogged for using different media formats, according to the program, roxio should be able to support them, and if it can't, it would be nice if it told you that BEFORE you get to the output phase... .... Well, there is a doozy of a tech support issue for you to chew on- good luck solving it- I sure couldn't, but I sure do thank anyone who can!

Edited for legibility — jeh

This post has been edited by Jim_Hardin: 27 October 2009 - 10:57 AM

[sknis]

From VideoWave, select to output to mpg2 for DVD best quality. Look for the film reel above the preview window. If there is a problem in the production itself, the encoding will hang. Note the time and then go back to the production and look for something wrong. It could be something like bad timing on a transition, a bad section of video, a bad piece of music (remember nothing with DRM such as ITunes is allowed). You should see something there that is not right. If not, you can try the process of elimination.

I have not used that screen capture program; have you tried "Jing"? I think it is still free but limited. The file name simply is a AVI (non compressed) video file. They would normally work OK and if you get into the production OK then those are working (except for maybe a bad one).

Switch to timeline view to do most of your editing. How long is the production in time?

Don't trust Windows to tell you about your video card/chip driver. Check directly from the computer manufacturer or the card manufacturer web site.

It would be a big help if you would post your computer specs in your signature. Use the My Controls at the top of the page.

Oh, by the way, if the project encodes to the end, close Video Wave and open My DVD *or whatever it is called in your version. Just add the mpg2 file to the menu (if you want one) and burn to an ISO (image file). It should not take long because the video is already DVD player compliant. When the ISO is finished, just use Creator Classic to copy that ISO file to the disc.

This is almost as long as your original post ! Come back and let us know if you find the problem or if you need more help or if you were successful.

I also wonder if the display you captured might have some sort of copyright protection.