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Creator 2010 stopped working


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#1 Smalltownusa

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Posted 27 October 2009 - 07:34 AM

Hi All:
I have been running Roxio 10 successfully on my Vista machine for awhile. Just recently when I attempt to execute it I get the following message and the program termninates. I have uninstalled Roxio and reinstalled it. Still have the same problem. Can anyone help me?

Thankx,
Harold

Error message:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

#2 grandpabruce

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Posted 27 October 2009 - 09:33 AM

QUOTE (Smalltownusa @ Oct 27 2009, 10:34 AM) <{POST_SNAPBACK}>
Hi All:
I have been running Roxio 10 successfully on my Vista machine for awhile. Just recently when I attempt to execute it I get the following message and the program termninates. I have uninstalled Roxio and reinstalled it. Still have the same problem. Can anyone help me?

Thankx,
Harold

Error message:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."


There is no program named Roxio 10.  What version of Roxio do you have?

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#3 Smalltownusa

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Posted 27 October 2009 - 01:42 PM

QUOTE (grandpabruce @ Oct 27 2009, 09:33 AM) <{POST_SNAPBACK}>
There is no program named Roxio 10.  What version of Roxio do you have?


Roxio Creater 2010 Pro with SP1 update.

#4 Jim_Hardin

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Posted 28 October 2009 - 11:20 AM

QUOTE (Smalltownusa @ Oct 27 2009, 05:42 PM) <{POST_SNAPBACK}>
Roxio Creater 2010 Pro with SP1 update.

Of course a Clean Install would be the next step at this point – Vista
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