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Easy VHS to DVD product purchased today.
When trying to load the software disc on to my Acer Aspire 5270 laptop, I get a message ..
'Setup has determined that your configuration does not support any of the included products.'
Can anyone help to explain why the software will not load.
Laptop is new and has all the necessary minimum system requirements as recommended by Roxio product.
Thank you.
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Installing Software Software will not load
#2
- Digital Guru
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- Group: Digital Guru
- Posts: 24,671
- Joined: 23-January 08
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Posted 27 October 2009 - 01:19 PM
QUOTE (Tradeston @ Oct 27 2009, 04:07 PM) <{POST_SNAPBACK}>
Easy VHS to DVD product purchased today.
When trying to load the software disc on to my Acer Aspire 5270 laptop, I get a message ..
'Setup has determined that your configuration does not support any of the included products.'
Can anyone help to explain why the software will not load.
Laptop is new and has all the necessary minimum system requirements as recommended by Roxio product.
Thank you.
When trying to load the software disc on to my Acer Aspire 5270 laptop, I get a message ..
'Setup has determined that your configuration does not support any of the included products.'
Can anyone help to explain why the software will not load.
Laptop is new and has all the necessary minimum system requirements as recommended by Roxio product.
Thank you.
Sounds like Vista and you must have Vista SP1...
Check that and let us know???
#3
- Newbie
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- Group: Members
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Posted 28 October 2009 - 11:28 AM
QUOTE (Jim_Hardin @ Oct 27 2009, 02:19 PM) <{POST_SNAPBACK}>
Sounds like Vista and you must have Vista SP1...
Check that and let us know???
Check that and let us know???
Hello Jim,
Thanks for getting in touch.
You are correct to suspect Vists SP1 operating system.
Where do I go from Here?
Tradeston
#4
- Digital Guru
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- Group: Digital Guru
- Posts: 24,671
- Joined: 23-January 08
- Gender:Male
Posted 29 October 2009 - 03:14 AM
QUOTE (Tradeston @ Oct 28 2009, 03:28 PM) <{POST_SNAPBACK}>
Hello Jim,
Thanks for getting in touch.
You are correct to suspect Vists SP1 operating system.
Where do I go from Here?
Tradeston
Thanks for getting in touch.
You are correct to suspect Vists SP1 operating system.
Where do I go from Here?
Tradeston
If you have already applied SP1 for Vista, I do not know!
The only KB article repeats what I said: Here
You might have to give them a Call… Let us know what you find.
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