Creator 2010 Special Edition will not install

#1 ozcanus

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Posted 27 October 2009 - 04:20 PM

I have tried almost all of the suggestions to try and get Creator 2010 to install on a Vista Home system. Vista is fully updated with all the MS patches; I turned off Macafee and disabled all startup services. I tried the install 6 times and it starts to roll back at different places. The last two times, 'error message 0643' appeared at the end. What else can I try? I do have Roxio Creator 2009 installed and did not uninstall it before starting this sinced there is no instruction in the manual to do so. What else can I try??

#2 grandpabruce

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Posted 27 October 2009 - 06:27 PM

QUOTE (ozcanus @ Oct 27 2009, 07:20 PM) <{POST_SNAPBACK}>

You have to find out how to DISABLE McAfee. Turning it off does nothing. If you can't disable it, uninstall it, because it is killing your install of the Roxio software.

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#3 ozcanus

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Joined: 27-October 09

Posted 28 October 2009 - 07:08 AM

QUOTE (grandpabruce @ Oct 27 2009, 07:27 PM) <{POST_SNAPBACK}>

You have to find out how to DISABLE McAfee. Turning it off does nothing. If you can't disable it, uninstall it, because it is killing your install of the Roxio software.

I DISABLED Macafee; followed the Clean Install instructions to clean my machine of all Roxio, Sonic and EMC programs and data, disabled all Start processes and STILL got the same result - Rollback. Vista is completely up to date on all MS patches and service packs. Is anyone else in the same situation??