Am using Roxio 9 Label Creator in XP. Had a LightScribe drive which crashed and was replaced with a non-LightScribe drive. Now Roxio will not print to paper. Get the error message: "LightScribe Error: An internal error has occurred. Please restart Label Creator." Have tried uninstalling and reinstalling, but get the same error. Does anyone know why this is happening?
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Roxio 9 label creator won't print to paper
Started by
barb lake
, Oct 29 2009 08:09 PM
4 replies to this topic
#2
Jim_Hardin
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Posted 30 October 2009 - 06:56 AM
QUOTE (barb lake @ Oct 30 2009, 12:09 AM) <{POST_SNAPBACK}>
Am using Roxio 9 Label Creator in XP. Had a LightScribe drive which crashed and was replaced with a non-LightScribe drive. Now Roxio will not print to paper. Get the error message: "LightScribe Error: An internal error has occurred. Please restart Label Creator." Have tried uninstalling and reinstalling, but get the same error. Does anyone know why this is happening?
Did you uninstall the LightScribe software from Add/Remove Programs?
#3
barb lake
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Posted 30 October 2009 - 08:24 AM
QUOTE (Jim_Hardin @ Oct 30 2009, 06:56 AM) <{POST_SNAPBACK}>
Did you uninstall the LightScribe software from Add/Remove Programs?
Yes, removed everything relating to LightScribe software. When that didn't work, I uninstalled and reinstalled Roxio, but am getting the same error and then the printer spits out a blank sheet. It's driving me crazy. Any other suggestions would be greatly appreciated.
#5
barb lake
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Posted 30 October 2009 - 09:20 AM
QUOTE (Jim_Hardin @ Oct 30 2009, 08:47 AM) <{POST_SNAPBACK}>
Clean Install for EMC 9 – Here
Had to get these labels printed for work so I installed the label creator from Roxio 7. Labels printed fine, except 7 will not recognize any labels (.jwl) that were saved in 9. I will do the clean install as you suggested and let you know what happens. Thanks for your quick response
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