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Unable to Load Skin System Requirments

#1 User is offline   ELApro 

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Posted 29 August 2009 - 02:48 PM

I have an Intel Pentium® Dual Core processor (2.8 GHz, 2.8 GHz) 1.0 GB total physical memory.

Would I be capable of video editing, with the following system requirements for Creator 2010 for video editing and conversion and DVD playback:

Intel Pentium 4 2GHz processor or AMD equivalent and 1GB RAM. Multi-core processor with at least 2GB RAM recommended

(This reads a Pentium 4 with 2GHz, not a Pentium 4.2GHz, right?)

Also in question is my video card compatiblity...

System Requirements list:
# 1024x768 DirectX 9.0c compatible graphics card with at least 16-bit color setting, sound card, DVD-ROM drive
# ATI Stream™ and CUDA™ acceleration only available with AMD ATI Stream or nVidia® CUDA enabled graphic cards

My Video Card is as follows:
Intel® 82945G Express Chipset Family
Manufacturer*Intel Corporation
Video Card Chip Type*Intel® 82945G Express Chipset Family
Video Card Memory*256.00 MB

My Sound Card is:
Realtek High Definition Audio
Version*6.0.1.5548, 1-15-2008

Is there any chance of getting video editing done if I purchase Creator 2010 or should I not consider the purchase?
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#2 User is offline   ggrussell 

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Posted 29 August 2009 - 03:03 PM

The Intel 82945G graphics chip should work fine in software render mode. The 3D transitions and effects will not be available. 1GB of memory should be fine, too, but if you are running Vista, more RAM would be recommended.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA
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#3 User is offline   Jim_Hardin 

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Posted 29 August 2009 - 03:03 PM

You don’t have a video card…

It may run on that but you will probably see some glitches like random slides (still pics) that turn up black.

I ran into this with my Dell 530 in Creator 2009 and had to add a video card.

You can Buy & Try for 30 days, if you purchase through the Roxio Store… Retail purchases are between you and the store.

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#4 User is offline   ELApro 

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Posted 13 September 2009 - 05:34 AM

Well, I finally downloaded Creator 2010, but I'm getting an

"ERROR: unable to load skin" message when clicking on either "Create DVD's" or "Edit Video - Advanced"

I am running Vista. Guess I should shop for a video card first.

Any recommendations?
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#5 User is offline   grandpabruce 

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Posted 13 September 2009 - 05:42 AM

QUOTE (ELApro @ Sep 13 2009, 08:34 AM) <{POST_SNAPBACK}>
Well, I finally downloaded Creator 2010, but I'm getting an

"ERROR: unable to load skin" message when clicking on either "Create DVD's" or "Edit Video - Advanced"

I am running Vista. Guess I should shop for a video card first.

Any recommendations?


See if anything here helps you.:

http://forums.support.roxio.com/index.php?showtopic=44296

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#6 User is offline   ELApro 

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Posted 31 October 2009 - 11:36 AM

I am receiving the error message "unable to load skin" with "Edit Video-Advanced" and "Create DVDs" applications within Creator 2010. Since first receiving the error message I have increased memory to 3 GB and installed the following graphics card...

XFX GeForce 9400 GT Video Card - 1GB DDR2, PCI Express 2.0, (Dual Link) Dual DVI, HDTV, VGA

After receiving the same "unable to load skin" error message I did a clean uninstall/install according to...

Clean install instructions for Creator 2009 and 2010 on Windows 7 and Vista
at <http://kb.roxio.com/search.aspx?URL=/content/kb/WinOnCD/000207CR&PARAMS=set-locale=en>

but to no avail.

Any further advice would be appreciated. My system is as follows...

Microsoft Windows Vista
DirectX Version 10.0

Manufacturer HP-Pavilion
Product RQ399AA-B1F a1726x

ELApro
http://www.elapro.net/

Total Number of Logical CPUs 2
Total Physical Memory 3.00 GB

Total Number of Video Cards 1

System Board
Chipset Intel i945P/G
Southbridge Intel 82801GH (ICH7DH)
Manufacturer ASUSTek Computer INC.
Product LEUCITE3
Vendor Phoenix Technologies, LTD
Release Date 11/24/2006
BIOS Version String 5.03
ROM Size 512.00 kB

Intel® Pentium® D CPU 2.80GHz CPU:1
Specification Intel® Pentium® D CPU 2.80GHz
Current Speed 2.80 GHz
Size 16.00 kB
Size 2.00 MB

System Memory
Total Physical Memory 3.00 GB
Free Physical Memory 1.85 GB
Total Virtual Memory 2.00 GB
Free Virtual Memory 1.94 GB
Page File Space 6.22 GB

512 MB DDR2-SDRAM (PC2-4200 / PC2-4300 / 533 MHz)
1024 MB DDR2-SDRAM (PC2-4200 / PC2-4300 / 533 MHz)
512 MB DDR2-SDRAM (PC2-4200 / PC2-4300 / 533 MHz)
1024 MB DDR2-SDRAM (PC2-4200 / PC2-4300 / 533 MHz)

Video Card
NVIDIA GeForce 9400 GT
Manufacturer NVIDIA
Driver c:\windows\system32\drivers\nvlddmkm.sys
Version 7.15.11.7779, 7-26-2008

Sound Card
Realtek High Definition Audio
Manufacturer Realtek
Driver c:\windows\system32\drivers\rtkvhda.sys
Version 6.0.1.5548, 1-15-2008

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#7 User is offline   Jim_Hardin 

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Posted 01 November 2009 - 05:20 AM

Language can be an issue… Here???
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#8 User is offline   ELApro 

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Posted 01 November 2009 - 10:12 AM

QUOTE (Jim_Hardin @ Nov 1 2009, 06:20 AM) <{POST_SNAPBACK}>
Language can be an issue… Here???


Vista and the language of all of my applications are in English. Would there still be an issue?

I also tried installing as a new user with full administrative privileges as indicated in another post... no help, same problems.

When attempting to do a repair, the error message is "Roxio Burn Manager: the feature you are trying to use is on a network resource that is unavailable"... ..."enter an alternate path to a folder containing the installation package 'BurnMgr.MSI' "

When I do a search for BurnMgr.MSI nothing is found and the...

C:\Users\username\AppData\Local\Temp\WZSE1.TMP\BURNMANAGER12\

...path Roxio is seeking, does not exist beyond WZSE1.TMP which is an empty folder.

I also tried installing the SP1 patch to no avail.

I've spent a couple of days on this and am about to give up and get back to what I actually get paid for!

This post has been edited by ELApro: 01 November 2009 - 11:40 AM

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#9 User is offline   grandpabruce 

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Posted 01 November 2009 - 11:11 AM

QUOTE (Jim_Hardin @ Nov 1 2009, 07:20 AM) <{POST_SNAPBACK}>
Language can be an issue… Here???


Same link I posted in September. Post #5. smile.gif

QUOTE (ELApro @ Nov 1 2009, 12:12 PM) <{POST_SNAPBACK}>
Vista and the language of all of my applications are in English. Would there still be an issue?

I also tried installing as a new user with full administrative privileges as indicated in another post... no help, same problems.


But, did you do what mdekker outlined, in that link?
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#10 User is offline   ELApro 

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Posted 01 November 2009 - 11:21 AM

The "Language for non-Unicode programs" is already set to English (United States) the same language as Vista and the Creator 2010 installation.

Please note previous edit on Repair attempt and BurnMgr.MSI above.

thanks

This post has been edited by ELApro: 01 November 2009 - 11:35 AM

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#11 User is offline   Jim_Hardin 

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Posted 02 November 2009 - 04:33 AM

QUOTE (grandpabruce @ Nov 1 2009, 02:11 PM) <{POST_SNAPBACK}>
Same link I posted in September. Post #5. smile.gif

Doh! Missed that...
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