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Patch Downloaded, problem still persists


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#1 ClanMcGregor

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Posted 01 November 2009 - 07:18 AM

QUOTE (Robert_C @ Sep 15 2009, 01:53 PM) <{POST_SNAPBACK}>
Confirmed on fault on three seperate systems. Asus and MSI Desktop systems and an HP laptop. Running 64 bit Vista and 64 bit Windows 7.

In Video Copy and Convert click on options, make any changes or simply just try and close. Video Copy and Convert crashes with message "Roxio Video Copy and Convert has stopped working. Windows is looking for a solution to this problem"

Is this a known bug and is there a resleas schedule for Roxio to fix?


Looks like Roxio released a patch, but it does not appear to correct this problem reported earlier.  At least for my system it did not.  Such a shame.

I guess I should have read some of the other posts first - pointing a finger at MSOffice 2007 as a possible culprit.  I am also running Office 2007 so I guess I will continue to be patient in hopes that a fix is coming soon.

#2 Jim_Hardin

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Posted 01 November 2009 - 08:14 AM

Everybody else that had the Office 2007 problem reported it fixed with 2010 SP1…

Guess you need to look elsewhere on your PC. Maybe if started a post with some details in it???

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