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Missing "Owned" sound files

#1 User is offline   oneeng 

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Posted 01 November 2009 - 02:12 PM

I recently purchased, downloaded and installed Creator 2010 Pro. One of the features I was really looking forward to using was the music scoring and "mood" music.

I was a bit disappointed to find that this was accomplished through a 3rd party tool .... but I figured, I can work through it. I was even more disappointed when I couldn't find any music that I "owned" to work with.

Can someone tell me where all the music might be?

The only thing I did that was even remotely weird was that I downloaded the install files to my F: drive and installed the application on my C: drive.

Could someone tell me where the files are (or is it expected that I pay additional money to actually USE this feature)? It may be helpful if I knew the file extension of the music files that Sonicfire uses then perhaps I could find them on my hard drive(s) if they are in fact installed.

Another piece of information. I ordered the upgrade; however, since I upgraded from EMC9, I don't know if there was really much advantage to it. Still, it may be relevant to this issue.
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#2 User is offline   sknis 

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Posted 01 November 2009 - 02:34 PM

QUOTE (oneeng @ Nov 1 2009, 04:12 PM) <{POST_SNAPBACK}>
I recently purchased, downloaded and installed Creator 2010 Pro. One of the features I was really looking forward to using was the music scoring and "mood" music.

I was a bit disappointed to find that this was accomplished through a 3rd party tool .... but I figured, I can work through it. I was even more disappointed when I couldn't find any music that I "owned" to work with.

Can someone tell me where all the music might be?

The only thing I did that was even remotely weird was that I downloaded the install files to my F: drive and installed the application on my C: drive.

Could someone tell me where the files are (or is it expected that I pay additional money to actually USE this feature)? It may be helpful if I knew the file extension of the music files that Sonicfire uses then perhaps I could find them on my hard drive(s) if they are in fact installed.

Another piece of information. I ordered the upgrade; however, since I upgraded from EMC9, I don't know if there was really much advantage to it. Still, it may be relevant to this issue.


You probably screwed it up by installing on a different drive. The program needs to know where the files are since it accesses then from Video Wave and Make DVD. On my computer, they are here: C:\programdata\SmartSound Software Inc\Sound Files
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   oneeng 

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Posted 02 November 2009 - 07:32 PM

I found a directory with 2 .OGG files in it. "Hot and Spicy 22k" and "Island Party 22K". Is that the limit of what is included?
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#4 User is offline   sknis 

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Posted 03 November 2009 - 10:22 AM

QUOTE (oneeng @ Nov 2 2009, 09:32 PM) <{POST_SNAPBACK}>
I found a directory with 2 .OGG files in it. "Hot and Spicy 22k" and "Island Party 22K". Is that the limit of what is included?


No, there are close to 30; they are not OGG files but have a sds extension. You may have a bad install, do a repair. Leave the files on your system drive this time.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#5 User is offline   oneeng 

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Posted 04 November 2009 - 05:43 PM

Thanks. I will give it a try wink.gif
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#6 User is offline   oneeng 

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Posted 05 November 2009 - 07:35 PM

sknis,

That did the trick. I completely uninstalled EMC9. I uninstalled 2010. I re-installed 2010 (all 3 install files), and it appears to have done the trick. There are now files in "owned" for me to use smile.gif

Thanks for the support!
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#7 User is offline   sknis 

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Posted 07 November 2009 - 05:29 AM

biggrin.gif
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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