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Return to Toast 10 v10.0.2 if you are PowerPC, Tiger user


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#1 Stucker

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Posted 04 November 2009 - 06:17 AM

Warning, I and apparently many other PPC Tiger users running Toast 10.0.2 saw the most recent 'software update' v10.0.4 available when we opened Toast, and mistakenly downloaded the update and installed it, only to discover THEN that it would not run on Tiger 10.4.11.  Ouch.
I know, I know, Roxio says Toast 10 is not supported for Tiger, but the fact is that up to 10.0.2
it runs quite nicely, thank you, with lovely Blu Ray discs (no chapter markers from FCP, of course).

Roxio meanwhile simply said "the software update 10.0.2 is no longer available" !!!!
No apologies, no help.

So if you made this mistake, for now, remove Toast and the 10.0.4 update, (although you may want to grab some of the templates and other goodies??) and you can find the 10.0.2 update via the Brits!!  Thanks Mister Cookie?  See his lifesaving post under Toast 10, topic "Roxio if 10.0.3 did have the Blu-Ray bug post a link for 10.0.2"  If you scroll down you will find the links (the one ending in id=164)  I copied and pasted into new window and it worked nicely - was able to download on my PowerBook G4 running Tiger 10.4.11, and installed and runs quite nicely again - WHEW!!!!  

I know, I know, I should upgrade to the Intel Macs, but this PowerBook G4 works quite nicely and I would like to get a normal lifetime out of it.  So it takes 2 blinks instead of 1 blink to do some of the tasks and encoding - less toxic waste in the landfills, money is tight everywhere, and take some time to enjoy life!
There, I'm off my soap box...

#2 gaper1

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Posted 04 November 2009 - 08:01 AM

Let me get this straight.

You are fully aware that Toast 10 is not supported on Tiger but you choose to run it at your own risk anyway. Luckily you did not encounter any issue previously. However, when you found out the new update doesn't work on Tiger, it's Roxio's fault because it's not supported?

#3 Stucker

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Posted 05 November 2009 - 02:22 PM

QUOTE (gaper1 @ Nov 4 2009, 08:01 AM) <{POST_SNAPBACK}>
Let me get this straight.

You are fully aware that Toast 10 is not supported on Tiger but you choose to run it at your own risk anyway. Luckily you did not encounter any issue previously. However, when you found out the new update doesn't work on Tiger, it's Roxio's fault because it's not supported?

Yes, You'll also note that their own 'system requirements' list a G4 as a minimum requirement, and it's Roxio's responsibility to inform their many Tiger customers that their newest update is not only not supported (meaning no tech support) but WON'T RUN on Tiger.  You had to be there, and had to have dealt with Roxio tech support on this issue.  It's just tacky tech support.

#4 bohalloran

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Posted 05 November 2009 - 03:50 PM

QUOTE (Stucker @ Nov 5 2009, 05:22 PM) <{POST_SNAPBACK}>
Yes, You'll also note that their own 'system requirements' list a G4 as a minimum requirement, and it's Roxio's responsibility to inform their many Tiger customers that their newest update is not only not supported (meaning no tech support) but WON'T RUN on Tiger.  You had to be there, and had to have dealt with Roxio tech support on this issue.  It's just tacky tech support.


This is what is listed for system requirements:

Take note of the caveats for encoding & viewing HD content as well as using 10.4.11.

Toast 10 Titanium System Requirements
Minimum System Requirements

    * Macintosh® computer with a PowerPC™ G4, PowerPC G5 or Intel® Processor. PowerPC G5 or Intel processor required for encoding and viewing high definition content “If you’re using Mac OS X v10.4, click here for more information about Toast 9 Titanium”
    * CD, DVD or Blu-ray recordable drive*
    * Mac OS X v10.5.x
    * QuickTime® v7.x
    * Up to 800 MB free disk space to install all components
    * Up to 15 GB of temporary free disk space during usage
    * Internet connection required for some functionality

Enhance Your Toast Experience With:

    * Apple TV®, iPod® or iPhone™
    * iLife® or Aperture
    * TiVo® Series2™, Series3™ or TiVo® HD DVR
    * Xbox 360™, PlayStation® 3 or PSP™
    * EyeTV video recorder or Turbo.264 video encoder hardware
    * BlackBerry® device, Palm® Treo™ or other mobile devices with MPEG-4 or H.264 video support

Burn and Convert QuickTime and other file formats including:

    * Audio: AAC, AIFF, MP3, WAV, M4A, OGG, FLAC and Dolby® Digital AC-3
    * Video: AVCHD, AVI, DV, MOV, MPEG-1/2/4, VOB, VIDEO_TS folder, shared iMovie® projects, EyeTV recordings and TiVoToGo™ transfers
    * Photo: BMP, GIF, PDF, PSD, PNG, TIFF
    * Images: ISO, BIN/CUE, IMG, DMG, CDR, NRG

* HD video authoring functionality for DVD and Blu-ray Discs™ requires the purchase of High-Def/Blu-ray Disc Plug-In.


#5 Stucker

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Posted 05 November 2009 - 04:13 PM

QUOTE (bohalloran @ Nov 5 2009, 04:50 PM) <{POST_SNAPBACK}>
This is what is listed for system requirements:

Take note of the caveats for encoding & viewing HD content as well as using 10.4.11.

Toast 10 Titanium System Requirements
Minimum System Requirements

    * Macintosh® computer with a PowerPC™ G4, PowerPC G5 or Intel® Processor. PowerPC G5 or Intel processor required for encoding and viewing high definition content “If you’re using Mac OS X v10.4, click here for more information about Toast 9 Titanium”
    * CD, DVD or Blu-ray recordable drive*
    * Mac OS X v10.5.x
    * QuickTime® v7.x
    * Up to 800 MB free disk space to install all components
    * Up to 15 GB of temporary free disk space during usage
    * Internet connection required for some functionality

Enhance Your Toast Experience With:

    * Apple TV®, iPod® or iPhone™
    * iLife® or Aperture
    * TiVo® Series2™, Series3™ or TiVo® HD DVR
    * Xbox 360™, PlayStation® 3 or PSP™
    * EyeTV video recorder or Turbo.264 video encoder hardware
    * BlackBerry® device, Palm® Treo™ or other mobile devices with MPEG-4 or H.264 video support

Burn and Convert QuickTime and other file formats including:

    * Audio: AAC, AIFF, MP3, WAV, M4A, OGG, FLAC and Dolby® Digital AC-3
    * Video: AVCHD, AVI, DV, MOV, MPEG-1/2/4, VOB, VIDEO_TS folder, shared iMovie® projects, EyeTV recordings and TiVoToGo™ transfers
    * Photo: BMP, GIF, PDF, PSD, PNG, TIFF
    * Images: ISO, BIN/CUE, IMG, DMG, CDR, NRG

* HD video authoring functionality for DVD and Blu-ray Discs™ requires the purchase of High-Def/Blu-ray Disc Plug-In.


Yes, I was and am aware of ALL of that, but you can see that if you have a PowerPC G4, and it is a minimum requirement, and you HAVE been running Toast 10, versions 0, then 10.0.1, and then v 10.0.2, that had the identical system requirements listed in all updates, that one could easily assume the next versions would ALSO run on Tiger, which is why Roxio should have clarified.  I am tired of this disscussion...




#6 Code Red

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Posted 09 November 2009 - 06:07 PM

* Macintosh® computer with a PowerPC™ G4, PowerPC G5 or Intel® Processor. PowerPC G5 or Intel processor required for encoding and viewing high definition content - check
* CD, DVD or Blu-ray recordable drive* - check
* Mac OS X v10.5.x
* QuickTime® v7.x - check
* Up to 800 MB free disk space to install all components - check
* Up to 15 GB of temporary free disk space during usage - check
* Internet connection required for some functionality - check

So having 6/7 things makes you think that Toast 10 will run correctly?

If you called Roxio Customer Care or Tech Support, they would have told you that it might be able to run, but they won't be able to support you because you don't have Leopard.




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