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Install problem


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#1 JustMe70

JustMe70

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Posted 04 November 2009 - 10:13 AM

I  first installed the program with a screen problem, but then I was hit with a virus and had to clean up the drive.  In doing this I lost some of my programs and the Creator 2010 program.   I tried to re-install the program, but no go.   the setup program come up and it go though the set up part  of installing the "microsof. net v 3.5 sp1.  I do not know if it does install this program or not, but the computer hard disk light keep on like it is loading.   the setup then display that the Creator 2010 in installed.   But look around the computer with the computer search program I can not find it.    I am running windows XP.
What can be causeing this.
The prgrams Lightzone, Soundsoap & Sonicfire Which is on the second disk all load OK

David

#2 Sonic Boom

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Posted 05 November 2009 - 10:57 AM

QUOTE (JustMe70 @ Nov 4 2009, 10:13 AM) <{POST_SNAPBACK}>
I  first installed the program with a screen problem, but then I was hit with a virus and had to clean up the drive.  In doing this I lost some of my programs and the Creator 2010 program.   I tried to re-install the program, but no go.   the setup program come up and it go though the set up part  of installing the "microsof. net v 3.5 sp1.  I do not know if it does install this program or not, but the computer hard disk light keep on like it is loading.   the setup then display that the Creator 2010 in installed.   But look around the computer with the computer search program I can not find it.    I am running windows XP.
What can be causeing this.
The prgrams Lightzone, Soundsoap & Sonicfire Which is on the second disk all load OK

David


Try installing .NET 3.5 SP1 from Windows Update and then running C2010. It should bypass it.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions




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