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Toast 10 - menu text missing


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#1 Ian Osborne

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Posted 05 November 2009 - 11:07 AM

Does anyone have any idea why, when I burn a DVD with a menu, no text appears on the menu screen? It always did before, with Toast 9.

Also, is anyone else having problems quitting Toast 10? When I try to close the app, it crashes instead.

#2 tsantee

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Posted 05 November 2009 - 11:37 AM

The only thing I can suggest is trashing the Toast plist and prefs files in your User>Library>Preferences folder and relaunching Toast 10. When you make a video DVD choose Save as Disc Image so you can preview the resulting menu with DVD player (after mounting the disc image file). Also do a test with different menu templates. Let us know if this changes anything.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 Ian Osborne

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Posted 07 November 2009 - 01:45 AM

I tried that, but I still get text-free menus.  sad.gif

Does anyone else have any ideas?

ETA: It still crashes instead of quitting properly too. Is anyone else having these problems?

Second edit: I'm running Toast 10.0.4 on a G5 1.8GHz, under Leopard 10.5.8. I'm using an external burner, but as saving as a disc image made no difference, I presume this isn't a factor.

Edited by Ian Osborne, 07 November 2009 - 02:18 AM.


#4 Roy Carr

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Posted 10 November 2009 - 08:28 PM

I just had exactly the same problem after upgrading to 10.04, i'm running 10.5.8 on a G5.
after 4 hours of trashing prefs, reinstalling etc i found a 10.02 in my downloads folder and installed that. problem solved.

cheers

Roy

#5 Ian Osborne

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Posted 11 November 2009 - 12:48 AM

QUOTE (Roy Carr @ Nov 10 2009, 08:28 PM) <{POST_SNAPBACK}>
i found a 10.02 in my downloads folder and installed that. problem solved.


Hey, thanks for that!  smile.gif

I've got 10.0.3 on a disc, and am installing it now. I'll try it out when I get back from work and let you know how I get on.

Does anyone from Roxio have any thoughts on this? Is there a known bug in 10.0.4 that stops people - or at least Leopard/PPC users - from creating proper menus?

#6 Roy Carr

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Posted 11 November 2009 - 12:40 PM

Hey sorry Ian, i should have mentioned i also tried 10.0.3, it has the same problem. you need 10.0.2.
what bothers me is i had been using 10.03 for about a month and i have no idea how many dvds i may have burned without titles, hopefully a couple at most as i mainly use it for audio CDs.

#7 Ian Osborne

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Posted 11 November 2009 - 02:07 PM

Ach, I don't have 10.0.2. I'll roll all the way back to 10.0, but as the updates are (IIRC) trivial bug fixes for Blu-ray, that's no real problem.

#8 Ian Osborne

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Posted 13 November 2009 - 04:01 PM

Just to let you know, I found a copy of 10.0.2 on an archive disc and reinstalled it. The menus are working fine now - thanks for your help.  smile.gif

I wonder if Roxio is working on a fix?

#9 lw26@cornell.edu

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Posted 19 November 2009 - 11:22 AM

I am having the same problem, but do not have a 10.0.2 dmg to go back to.  overwrote it when I went to 10.0.3 and then 10.0.4.
any idea how to go back there?

TIA

Lars

#10 firenhancer

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Posted 19 November 2009 - 01:15 PM

QUOTE (lw26@cornell.edu @ Nov 19 2009, 02:22 PM) <{POST_SNAPBACK}>
I am having the same problem, but do not have a 10.0.2 dmg to go back to.  overwrote it when I went to 10.0.3 and then 10.0.4.
any idea how to go back there?

TIA

Lars


Try this

#11 bohalloran

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Posted 19 November 2009 - 01:18 PM

QUOTE (firenhancer @ Nov 19 2009, 04:15 PM) <{POST_SNAPBACK}>
Try this


You may want to check the links on this post and see if the links to d/l 10.0.2 still work.

http://forums.support.roxio.com/index.php?showtopic=57788

Bob

#12 firenhancer

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Posted 19 November 2009 - 01:22 PM

QUOTE (bohalloran @ Nov 19 2009, 04:18 PM) <{POST_SNAPBACK}>
You may want to check the links on this post and see if the links to d/l 10.0.2 still work.

http://forums.support.roxio.com/index.php?showtopic=57788

Bob


The above posted link is currently the ONLY active link. I doubt previously discussed links in the post are active.

Edited by firenhancer, 19 November 2009 - 01:25 PM.


#13 bohalloran

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Posted 19 November 2009 - 01:34 PM

QUOTE (firenhancer @ Nov 19 2009, 04:22 PM) <{POST_SNAPBACK}>
The above posted link is currently the ONLY active link. I doubt previously discussed links in the post are active.


Hmm,

http://roxio.co.uk/eng/support/toast/softw...updatesv10.html

Seems to work for me.  But maybe I'm missing something.

Just trying to help.

#14 firenhancer

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Posted 19 November 2009 - 01:43 PM

QUOTE (bohalloran @ Nov 19 2009, 04:34 PM) <{POST_SNAPBACK}>
Hmm,

http://roxio.co.uk/eng/support/toast/softw...updatesv10.html

Seems to work for me.  But maybe I'm missing something.

Just trying to help.


ok perhaps I did not make clear. The Uk link functions but offers only 10.0.4 update and not 10.0.2 which is what Lars is looking for smile.gif

#15 bohalloran

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Posted 19 November 2009 - 03:21 PM

QUOTE (firenhancer @ Nov 19 2009, 04:43 PM) <{POST_SNAPBACK}>
ok perhaps I did not make clear. The Uk link functions but offers only 10.0.4 update and not 10.0.2 which is what Lars is looking for smile.gif


Yup!

#16 lw26@cornell.edu

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Posted 19 November 2009 - 07:50 PM

QUOTE (firenhancer @ Nov 19 2009, 02:43 PM) <{POST_SNAPBACK}>
ok perhaps I did not make clear. The Uk link functions but offers only 10.0.4 update and not 10.0.2 which is what Lars is looking for smile.gif


indeed 10.0.4 is all around, but 10.0.2 is where I last saw my dvd menu text.  I just checked in on the discussion group a few minutes ago.  I am downloading the file right now.  slow server- may be a while, but thank you for the tip.  I ll try it out tomorrow.

lars

#17 Ian Osborne

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Posted 29 April 2010 - 01:13 AM

So now we're up to 10.0.6. Has anyone tried it yet? Does it fix the menus problem?

#18 tsantee

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Posted 29 April 2010 - 02:48 PM

QUOTE (Ian Osborne @ Apr 29 2010, 02:13 AM) <{POST_SNAPBACK}>
So now we're up to 10.0.6. Has anyone tried it yet? Does it fix the menus problem?

No it doesn't. If you are using a G5 Mac do not use a version of Toast later than 10.0.3. If you don't have that version contact Roxio support to see if they can link you to it. I've asked them to make it available on the software updates page but it isn't there.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#19 Ian Osborne

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Posted 30 April 2010 - 02:43 AM

QUOTE (tsantee @ Apr 29 2010, 02:48 PM) <{POST_SNAPBACK}>
No it doesn't. If you are using a G5 Mac do not use a version of Toast later than 10.0.3. If you don't have that version contact Roxio support to see if they can link you to it. I've asked them to make it available on the software updates page but it isn't there.

Bloody hell, this is getting ridiculous. Do you know if the problem arises on later Macs, or is it just PPCs? Also, it's 10.0.2 we have to use, not 10.0.3.

#20 tsantee

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Posted 30 April 2010 - 07:25 AM

QUOTE (Ian Osborne @ Apr 30 2010, 03:43 AM) <{POST_SNAPBACK}>
Bloody hell, this is getting ridiculous. Do you know if the problem arises on later Macs, or is it just PPCs? Also, it's 10.0.2 we have to use, not 10.0.3.

This problem is only with G5 Macs. Sorry about getting the last working version wrong.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!




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