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Cannot burn a CD or DVD

#1 User is offline   243r 

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Posted 05 November 2009 - 03:44 PM

Dell 8400 XP Pro SP3 Record Now Music Lab 10

When I try to burn a DVD , "Disc Information" reports a blank DVD but as soon as I press "Burn" the blank is ejected.

The very same thing happens when trying to burn a CD: good blank CDR found, ejected as soon as burning tries to start.

It used to work fine just a little while ago. No response yet to my ticket at Roxio. Tried the suggestions on the knowledge base page without success.

TIA
243r

This post has been edited by 243r: 05 November 2009 - 04:37 PM

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#2 User is online   cdanteek 

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Posted 06 November 2009 - 05:28 AM

QUOTE (243r @ Nov 5 2009, 05:44 PM) <{POST_SNAPBACK}>
Dell 8400 XP Pro SP3 Record Now Music Lab 10

When I try to burn a DVD , "Disc Information" reports a blank DVD but as soon as I press "Burn" the blank is ejected.

The very same thing happens when trying to burn a CD: good blank CDR found, ejected as soon as burning tries to start.

It used to work fine just a little while ago. No response yet to my ticket at Roxio. Tried the suggestions on the knowledge base page without success.

TIA
243r


QUOTE
Tried the suggestions on the knowledge base page without success.


Post those and any other things you have tried so we aren't wasting time.

What type of file (file extension) are you trying to burn to the CD-R and DVD what (-R + R - RW + RW) ?

Open Device Manager, in XP, right click My Computer, click properties, click the hardware tab, click Device Manager.

Post the Drives ID's like the pic shows in the link below post # 3...

http://forums.support.roxio.com/index.php?...st&p=296259

cd




cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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