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Creator 2010 Install Hangs Up
#1
Posted 05 November 2009 - 06:07 PM
I have Windows 7 professional installed on two computers. I'm trying to install Roxio Creator 2010 on these computers and not having a lot of luck. EAch and every time the program stalls at the point where it says Status: Installing Microsoft.net v3.5 SP1. It will sit there for hours (overnight on one attempt).
I'm fairly computer literate but this one leaves me hanging so to speak. I thought I would try a work around and install .net v3.5 SP1 and THEN attempt Roxio. .net v3.5 is already installed. Everything I read tells me that the SP1 is not compatible with Windows 7. The SP1 fails consistently to install on these computers also.
So, that's where I'm stuck. Any help would be appreciated as I've installed dozens of other programs on these two computers with out a single glitch and now this.
I'm fairly computer literate but this one leaves me hanging so to speak. I thought I would try a work around and install .net v3.5 SP1 and THEN attempt Roxio. .net v3.5 is already installed. Everything I read tells me that the SP1 is not compatible with Windows 7. The SP1 fails consistently to install on these computers also.
So, that's where I'm stuck. Any help would be appreciated as I've installed dozens of other programs on these two computers with out a single glitch and now this.
#2
Posted 06 November 2009 - 03:12 AM
What you “heard” is completely wrong…
Try the Clean Install – Vista/Win7
Of course the EULA states One License = One PC.
Try the Clean Install – Vista/Win7
Of course the EULA states One License = One PC.
#3
Posted 06 November 2009 - 01:53 PM
QUOTE (Jim_Hardin @ Nov 6 2009, 03:12 AM) <{POST_SNAPBACK}>
What you “heard” is completely wrong…
What I "heard" is actually what I "read" on the microsoft side regarding the net sp1 install which is:
Supported Operating Systems: Windows Server 2003; Windows Server 2008; Windows Vista; Windows XP. I do not see Windows 7 on that list, do you?
QUOTE (Jim_Hardin @ Nov 6 2009, 03:12 AM) <{POST_SNAPBACK}>
Try the Clean Install – Vista/Win7
It was a clean install - this was only the second program attempted to be installed on this computer AFTER a clean install of Windows 7 professional. I did all the other crap in your url to no avail. I cannot get past the point where Roxio tries to install netframe.
QUOTE (Jim_Hardin @ Nov 6 2009, 03:12 AM) <{POST_SNAPBACK}>
Of course the EULA states One License = One PC.
Thanks for that tidbit - I really, really needed that a license cop. If it doesn't go on ONE computer I thought I would try another of a different brand, that one of course also having just had a clean install of Windows 7. Do you have any USEFUL advice?
Edited, so the retorts aren't within the quote(s).
This post has been edited by grandpabruce: 06 November 2009 - 02:16 PM
#4
Posted 06 November 2009 - 02:20 PM
QUOTE (schiffernsj @ Nov 6 2009, 03:53 PM) <{POST_SNAPBACK}>
It was a clean install - this was only the second program attempted to be installed on this computer AFTER a clean install of Windows 7 professional. I did all the other crap in your url to no avail. I cannot get past the point where Roxio tries to install netframe..
Not that it will help you, nor do I care if it does, but Jim was referring to going through the motions of the clean install of the Roxio software, even if yours was an attempt at installing the software, for the first time
This post has been edited by grandpabruce: 06 November 2009 - 02:21 PM
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GrandpaBruce
Vietnam Vet - 1970 - 1971
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Windows XP Pro w/SP3
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Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#5
Posted 06 November 2009 - 03:44 PM
.NET 3.5 SP1 is included as part of Win7 and should be skipped during installation. Send me your installation log files so I can see what is going on.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
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