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CinePlayer can't install but keeps trying


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#1 CarlAndren

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Posted 08 November 2009 - 06:27 PM

I see that this was discussed 3 years ago, but the resolution was unsatisfactory.  Basically, I upgraded to Creator 2010 on 9/23/09 and now whenever I try to run Windows Media Player in XP, I get an attempt to install CinePLayer.  That fails because CP.MSI can not be found on my computer.  It takes three cancels before it will stop trying.  This is a royal pain.  I would install CinePlayer if I could.  It keeps looking for: C:\DOCUME~1\Carl\LOCALS~1\Temp\WZSE0.TMP\CINEPLAYER_53\ , but that path (WZSE0.TMP) does not exist.  How can I either install this product without the MSI file, download an MSI file, or make it quit trying to install?  

#2 firenhancer

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Posted 09 November 2009 - 07:52 AM

It seems you have a download version of the product. You could extract the contents of the installer package using Winzip or winrar or 7zip to a folder. When prompted by the Windows installer, point it to the location of the file in the extracted folder.

#3 CarlAndren

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Posted 10 November 2009 - 03:32 PM

Well, I fixed it by completely uninstalling and re-installing it.  I found a knowledge base article 000042GN that spells out the procedure.




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