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Posted 09 November 2009 - 01:32 AM
Please any one know how to get replacment CD`s that have been damaged in the post
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Replacement CD`s
#2
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Posted 09 November 2009 - 03:04 AM
QUOTE (Grandad from Hampshire @ Nov 9 2009, 04:32 AM) <{POST_SNAPBACK}>
Please any one know how to get replacment CD`s that have been damaged in the post
By contacting the place you purchased them from… If Roxio, then Customer Service for UK.
#3
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Posted 09 November 2009 - 03:15 AM
QUOTE (Jim_Hardin @ Nov 9 2009, 04:04 AM) <{POST_SNAPBACK}>
By contacting the place you purchased them from… If Roxio, then Customer Service for UK.
Thank you Jim But I have done all that and with no satifaction 10 tickets later and no joy
My 2010 Creator disks posted damaged will not copy over with a Data cab file faulty
Phoned USA cost me over £40 not doing it again
#4
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Posted 09 November 2009 - 07:34 AM
Don't think there is an option to obtain replacement disks but request for a download link and once downloaded, burn it to the disc.
#5
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Posted 09 November 2009 - 07:49 AM
I passed it along, but it may take some time...
Curious, did you purchase them from the Roxio Store here in the US or from their European site? Or put another way, who mailed them to you
Curious, did you purchase them from the Roxio Store here in the US or from their European site? Or put another way, who mailed them to you
#6
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Posted 09 November 2009 - 08:31 AM
QUOTE (Jim_Hardin @ Nov 9 2009, 08:49 AM) <{POST_SNAPBACK}>
I passed it along, but it may take some time...
Curious, did you purchase them from the Roxio Store here in the US or from their European site? Or put another way, who mailed them to you
Curious, did you purchase them from the Roxio Store here in the US or from their European site? Or put another way, who mailed them to you
Thank you Jim they came from Roxio store in the USA But all is well now I have received mail at the same time as yours they have refunded my money thats now been allmost a month with a lot of mail and phone calls.
And also today its all going on I have received Roxio Creator 2010 Pro I got off EBAY I payed £50 in a very good boxed set and have had no trouble to install, so all is well, all but its cost me about £50 more with the trouble I have had.
So thanks to all
John
#7
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Posted 09 November 2009 - 12:55 PM
QUOTE (Grandad from Hampshire @ Nov 9 2009, 03:15 AM) <{POST_SNAPBACK}>
Thank you Jim But I have done all that and with no satifaction 10 tickets later and no joy
My 2010 Creator disks posted damaged will not copy over with a Data cab file faulty
Phoned USA cost me over £40 not doing it again
My 2010 Creator disks posted damaged will not copy over with a Data cab file faulty
Phoned USA cost me over £40 not doing it again
Hi Grandad -
I just went through your ticket history and looks like you were granted a refund this morning.
Let me know if you require further assistance.
Thanks,
Jon
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