I believe I have exhausted all resources here and now feel I have to post a request. HP dc7900 SFF-XP/SP3 Core 2 duo 3.16GHz-3GB RAM and Creator Business 10 was already installed when the PC arrived new.
Creator Business v10 stopped working out of the blue - no additional apps installed prior to this error - when executing the app to start I receive the error - Could not complete the last command because unknown error. I have followed a couple of threads here that resemble the issue: uninstall/reinstalling the app - run reg cleaner - EMC 10 Repairer etc... Absolutely no changes in behavior. Maybe I'm missing something -as I've believe I have searched this forum high and low I have not located a thread that addresses "Business" version.
Need direction....
1
Creator Business 10
Started by
kcisi
, Nov 09 2009 11:15 AM
5 replies to this topic
#2
malatekid
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Posted 09 November 2009 - 11:48 AM
Your version appears to be an OEM version, and not the full retail version of Easy Media Creator 10. OEM version is usually bundled with a new PC or a new burner, and is severely limited in functionality compared to a full retail version.
OEM support should be provided by the PC manufacturer. Call HP about the issue.
Another thread on Business edition here.
PS: I only got one hit on the web of the Business 10 edition and the disc is being sold for $7 at eBay!
OEM support should be provided by the PC manufacturer. Call HP about the issue.
Another thread on Business edition here.
PS: I only got one hit on the web of the Business 10 edition and the disc is being sold for $7 at eBay!
Edited by malatekid, 09 November 2009 - 11:56 AM.
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#3
kcisi
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Posted 09 November 2009 - 11:52 AM
Will do and update thread - Thanks
#4
malatekid
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Posted 09 November 2009 - 11:57 AM
Ok, we'll wait for that post.
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#5
kcisi
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Posted 09 November 2009 - 03:57 PM
OK - called and did get support from HP. First they attempted to have me complete most of what I had already attempted - re-install - run CCLEANER - did all that all ready. Two things they had me do 1) register the following dll - MSXML3.dll and update Windows media player to 11 (already on 10) (hey I have an amp that goes to 11 - :-) ) any way - their final solution (drum roll) - reinstall the OS! Not a chance for this issue!
Thought I would share that finality from HP for those of you with a similar issue - THANKS to malatekid for nudging me into a direction to bring this to a close as I never really had to trouble shoot an OEM app like this before.
Thought I would share that finality from HP for those of you with a similar issue - THANKS to malatekid for nudging me into a direction to bring this to a close as I never really had to trouble shoot an OEM app like this before.
#6
malatekid
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Posted 09 November 2009 - 04:00 PM
Thank you for providing feedback. 
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
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