2 replies to this topic

[mklein]

I can't install creator2009 special edition in one of my 3 desktop computers
I bought the program at costco Aug 2009. I have 3 desptop computers at home. I have successfully installed on 2 of these computers
When I try to install the same disk on the 3rd computer I cannot install
The error message is"unable to read certificate file"
I am instructed to insert creator2009 SE disk, but this disk is already inserted in my drive
I also get a message to use source"1"
when I try to browse for this file I get the message ""Roxio creator2009.msi file not found. Please verify correct file name wqas given"

I am running windows XP pro sp3 on a pentium processor.
Is creator2009SE limited to just 2 installations, if so I will just give up on my 3rd computer?
I have browsed the creator2009 forums, but can't find the anser to this problem. Maybe you can refer me to the relevant topic.
Mike

[firenhancer]

1. You are violating EULA by installing the product on more than one system
2. If your final intent is to install on the 3rd system referred to then it is likely your drive has problem reading the disc. Try copying the content of the installation disc to a folder on a desktop and then try installing it from the copied folder by running setup.exe
3. If you have a different drive other than the one you are already using, you could try reading the disc in that drive.

[jmhoraze]

...on the 3rd computer I cannot install
The error message is"unable to read certificate file"
...

aside the licensing terms on the software,
consider that your DVD became smudged/dirty/scratched or your DVD player has problems;
I suggest to do some troubleshooting there.