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No sound after editing .mov files in Creator 2009


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#1 SebastianMar

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Posted 09 November 2009 - 06:07 PM

I create .mov clips with my Kodak film camera HD Zx1. They have sound. I copy them on my computer - they have sound. I play them unedited with Quicktime - they have sound. As soon as Roxio 2009 Creator touches them - no sound. I play them in Roxio Movieplayer - no sound except hacked noises like a helicopter hovering.
I edit the movies in one of the movie makers - no sound during production. No more sound in the finished movie.
I tried everything I can think of. Checked audio settings, installed a new driver from Dell. I have a XPS M1530 laptop.
I have seen a similar complaint a little while ago. The advise that was given there was not helpful.
Why are there some people with this problem?
I have Creator 2007 now on Windows Vista and on Windows 7 - on the same computer on two partitions. Both show the same result. No sound.
Is there any help. I would appreciate it. Thank you an advance.

#2 sknis

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Posted 10 November 2009 - 12:05 PM

QUOTE (SebastianMar @ Nov 9 2009, 08:07 PM) <{POST_SNAPBACK}>
I create .mov clips with my Kodak film camera HD Zx1. They have sound. I copy them on my computer - they have sound. I play them unedited with Quicktime - they have sound. As soon as Roxio 2009 Creator touches them - no sound. I play them in Roxio Movieplayer - no sound except hacked noises like a helicopter hovering.
I edit the movies in one of the movie makers - no sound during production. No more sound in the finished movie.
I tried everything I can think of. Checked audio settings, installed a new driver from Dell. I have a XPS M1530 laptop.
I have seen a similar complaint a little while ago. The advise that was given there was not helpful.
Why are there some people with this problem?
I have Creator 2007 now on Windows Vista and on Windows 7 - on the same computer on two partitions. Both show the same result. No sound.
Is there any help. I would appreciate it. Thank you an advance.


At least three possible solutions:
1) If you have the pro version, you may have Bias Sound Soap that wiill extract the audio from the mov files as a wav file.  You then just add it to the video in VideoWave by using the music traqck (or any other audio track).
2) Look for a 3rd party video converter like "Any Video Converter" to change the mov file to mpg2.
3) I haven't tried this but try renaming the video format to mp4 from mov.  That might work but I haven't tried it.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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