3 replies to this topic

[masterloggie]

Update depicted I needed Sercice Pack 1 October 2009.  I used the downlaod and install first.   I got the following message and the ionstall stopped .... Can not delete the target file: C:\program files\common\roxio shared\dll shared\cps common tools 12.dll

Then I downloaded and saved the Service Pack.  Made sure no Roxio Program was running.  Tried the install and got the same  message.

Then I checked C:\program files and found cps common tools did not exist.

How do I install Service Pack 1?

[malatekid]

Just a quick check. Is your copy of the software eligible for the update?

For existing Creator 2010 users only.

• Creator 2010 Service Pack 1 does not offer any new features. <LI hasbox="2">You must own a valid copy of the full, retail version of Creator 2010.
• If you did not purchase a retail copy, this update will not work for any other version of Creator or Easy Media Creator.
• You must be a registered user to download the Service Pack.

Edited by malatekid, 10 November 2009 - 11:04 AM.

[masterloggie]

Digital Guru... The copy is registered.
I found the answer .... In my case I had to load SP1 in the Windows Safe Mode.

[malatekid]

Ok, good to hear you got it loaded.

Have you launched some programs within the suite yet after installing SP1? Let us know how it goes.