Jump to content

Roxio Community

Incompatible disc


  • Please log in to reply
4 replies to this topic

#1 dgasler

dgasler

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 10 November 2009 - 04:56 PM

Why is it that it says I have an incompatible disc?

i used a DVD-R and a DVD+R

Ideas????

#2 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,255 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 10 November 2009 - 05:00 PM

QUOTE (dgasler @ Nov 10 2009, 06:56 PM) <{POST_SNAPBACK}>
Why is it that it says I have an incompatible disc?

i used a DVD-R and a DVD+R

Ideas????


Open Device manager and post your drives ID string exactly like Device Manager displays it.

Drive_ID.jpg

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 labossieree

labossieree

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 27 November 2009 - 08:22 AM

QUOTE (cdanteek @ Nov 10 2009, 06:00 PM) <{POST_SNAPBACK}>
Open Device manager and post your drives ID string exactly like Device Manager displays it.

Drive_ID.jpg

cd



I am having the same problem, so I'm just going to reply to this

Mine says "TSSTcorp CDRWDVD TSL462D ATA Device

#4 firenhancer

firenhancer

    Digital Master

  • Members
  • PipPipPipPipPip
  • 1,612 posts
  • Gender:Male

Posted 27 November 2009 - 08:31 AM

QUOTE (labossieree @ Nov 27 2009, 11:22 AM) <{POST_SNAPBACK}>
I am having the same problem, so I'm just going to reply to this

Mine says "TSSTcorp CDRWDVD TSL462D ATA Device


http://support.dell.com/support/edocs/stor...152/en/spec.htm


#5 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 27 November 2009 - 08:32 AM

QUOTE (labossieree @ Nov 27 2009, 11:22 AM) <{POST_SNAPBACK}>
I am having the same problem, so I'm just going to reply to this

Mine says "TSSTcorp CDRWDVD TSL462D ATA Device


That burner cannot burn DVDsm it only reads then. Its a DVD-ROM

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users