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Creator2010Pro Installation

#1 User is offline   michaeldawson 

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Posted 11 November 2009 - 04:37 AM

I purchased Creator 2010 pro a few months ago and installed on Vista. No problems. I have updated to Win 7 and whilst it seems to have loaded Ok I only have a few of the features. No photo features at all and no video features. I have done a clean install and tried other things as suggested by Roxio Support but to no avail. Strange thing is, it has loaded perfectly on my laptop which was also updated to Win 7. I have purchased a new copy of Pro 10 but the same problem.
Is there any other way of doing this.
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#2 User is offline   JustMe70 

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Posted 14 November 2009 - 06:15 AM

QUOTE (michaeldawson @ Nov 11 2009, 05:37 AM) <{POST_SNAPBACK}>
I purchased Creator 2010 pro a few months ago and installed on Vista. No problems. I have updated to Win 7 and whilst it seems to have loaded Ok I only have a few of the features. No photo features at all and no video features. I have done a clean install and tried other things as suggested by Roxio Support but to no avail. Strange thing is, it has loaded perfectly on my laptop which was also updated to Win 7. I have purchased a new copy of Pro 10 but the same problem.
Is there any other way of doing this.


I have also having problems. I have Creator 2010 Pro and upgrade to Windows 7 and now Creator will not load at all. Windows 7 come back tell me that is not for windows 7.
I have yet to get to load into my computer and the only thing that I have done is to upgrade to windows 7
Have you found a solve to your problems?

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#3 User is offline   fallnout 

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Posted 14 November 2009 - 12:45 PM

Hi
May I suggest that you read this thread

http://forums.support.roxio.com/index.php?showtopic=58396

Pay attention to Post #4 (cdanteek), and the resolution in Post#6

Cheers smile.gif
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#4 User is offline   magic dragon 

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Posted 14 November 2009 - 03:15 PM

QUOTE (michaeldawson @ Nov 11 2009, 04:37 AM) <{POST_SNAPBACK}>
I purchased Creator 2010 pro a few months ago and installed on Vista. No problems. I have updated to Win 7 and whilst it seems to have loaded Ok I only have a few of the features. No photo features at all and no video features. I have done a clean install and tried other things as suggested by Roxio Support but to no avail. Strange thing is, it has loaded perfectly on my laptop which was also updated to Win 7. I have purchased a new copy of Pro 10 but the same problem.
Is there any other way of doing this.


Get the new setup file from Roxio, then your install will work fine.

This post has been edited by magic dragon: 14 November 2009 - 03:17 PM

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#5 User is offline   myguggi 

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Posted 14 November 2009 - 08:11 PM

QUOTE (magic dragon @ Nov 14 2009, 06:15 PM) <{POST_SNAPBACK}>
Get the new setup file from Roxio, then your install will work fine.


What "new" setup file are you talking about? I have heard of no such file. Please give some details rolleyes.gif

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#6 User is offline   ggrussell 

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Posted 14 November 2009 - 09:22 PM

QUOTE (myguggi @ Nov 14 2009, 11:11 PM) <{POST_SNAPBACK}>
What "new" setup file are you talking about? I have heard of no such file. Please give some details rolleyes.gif
It's a patch for the setup file. I think it's for 64bit though.
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#7 User is offline   cdanteek 

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Posted 21 November 2009 - 10:18 AM

QUOTE (ggrussell @ Nov 14 2009, 11:22 PM) <{POST_SNAPBACK}>
It's a patch for the setup file. I think it's for 64bit though.


I have not heard of a setup file 'patch' for W-7 X-64 and didn't use one to install it on my W-7 X-64, click here....

If you look at the installation of SP1 in the pics, a shot of the installation calls it Roxio Creator 2010 Pro Patch!

Remember you have to have C2010 installed to apply SP1, aka the patch... wink.gif

cd
cd
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1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
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6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
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16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#8 User is offline   ggrussell 

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Posted 21 November 2009 - 09:13 PM

No, SP1 is not the 'patch'. There is a special patch from Roxio tech support that patches the C2010 install so it will install successfully on WIn7 64bit. Several people have posted with this issue.
QUOTE
The patch is customized file that will be supplied only by Roxio and not something available as a universal download
From that same thread.

This post has been edited by ggrussell: 21 November 2009 - 09:16 PM

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

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#9 User is offline   Brendon 

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Posted 22 November 2009 - 03:07 AM

The link in post #4 in this very topic seems to indicate that there is such a patch, and only the favored are getting told where it is. smile.gif


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