After several unsuccessful attempts I finally got the program to install. On the first execution if started the Configuration and stopped part way through telling me I need to stop the application "CON Server wrapper for VxBlockDLL" and offering me options to do it automatically or manually. Neither option seems to work, it just reboots back to the same error message. Tech support was worthless as usual - They just told me to do a clean install! I've already done that TWICE.
Can anyone help?
Roger
0
Configuration Problem
Started by
rjohnson14
, Nov 11 2009 09:27 AM
7 replies to this topic
#2
Jim_Hardin
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Posted 11 November 2009 - 10:19 AM
Never heard of such a thing so that (Clean Install) is what you will have to do!
Sonic Boom also posted an additional list of Reg Keys to delete for 2010: Link Not all may be present.
This is your first question in 2 years, which leads me to ask, what are your PC specs? List them out like I have in my signature.
Sonic Boom also posted an additional list of Reg Keys to delete for 2010: Link Not all may be present.
This is your first question in 2 years, which leads me to ask, what are your PC specs? List them out like I have in my signature.
#3
rjohnson14
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Posted 11 November 2009 - 12:18 PM
I have a month old Dell Studio XPS 8000 64bit, newly upgraded to Windows7, Intel CORE 2.67 GHz w/8Gig RAM and 750 Gig Drive.
Like I said I've already done the clean install and this is the result.
Thanks
Roger
Like I said I've already done the clean install and this is the result.
Thanks
Roger
Edited by rjohnson14, 11 November 2009 - 12:20 PM.
#4
Beerman
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Posted 11 November 2009 - 12:36 PM
Just guessing but Vx can be virus or malware related. Do you have any virus or spyware programs running? If so, try shutting them down and installing.
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#5
Jim_Hardin
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Posted 11 November 2009 - 01:39 PM
And you have never done a Clean Install with the extra Reg Keys I pointed you to… 
You don't really think we are holding back on you do you?
You don't really think we are holding back on you do you?
#6
rjohnson14
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Posted 11 November 2009 - 02:11 PM
I did check and none of those entries are in the registry!
#7
Jim_Hardin
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Posted 11 November 2009 - 04:33 PM
QUOTE (rjohnson14 @ Nov 11 2009, 05:11 PM) <{POST_SNAPBACK}>
I did check and none of those entries are in the registry!
If you don’t have those Keys then you either do not have Creator 2010 or it has never installed correctly. Hence the need to print out and follow step by step the Clean Install.
Also want to check what Beerman posted.
#8
Sonic Boom
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Posted 11 November 2009 - 05:13 PM
Those specific registry entries are for the Creator 2010 Pro edition. They're different for each SKU.
Also they're in the Wow6432Node folder if you're on 64-bit operating system.
Also they're in the Wow6432Node folder if you're on 64-bit operating system.
Du Tran
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
Quality Assurance Lead (I break things, I don't fix them)
ROXIO, a division of Sonic Solutions
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