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Failed to import media in AuthorScript. Error while Importing Media


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#1 NoriNYC

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Posted 12 November 2009 - 04:51 AM

I have Roxio Media Creator 2009 SP4 with blu-ray plug in running on Windows 7 Pro. x64.

I made 1920x1080i mpg files and tried to burn an AVCHD disk using a DVD+R DL disk.

The software seemed to be encoding stuff, it actually took forever though I have more or less an up to date computer (Intel Core 2 Quad 2.4GHz, Radeon HD 4850).

Then I got this message "Failed to import media in AuthorScript. Error while  Importing Media" after encoding.


The file size is not tooo big for the disk.

What is this 'media'?  The encoded files or the disk itself?

Why does this happen? This is a software bug or I did something wrong?  Should I try to burn this again?


#2 Jim_Hardin

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Posted 12 November 2009 - 07:24 AM

That is a maddening error that almost all of us hit from time to time!!!

The maddening part is there is no consistent fix!

I have hit it using dmsm files and fixed it by exporting to .mpeg2 or mp4 files…

Whatever you are doing now isn't working, so try something different.

You didn't try saving in VW and using the dmsm in MyDVD, so that is one choice. Outputting to a different format is another.

Suggest you render in MyDVD to ISO so you don't waste any discs.

Let us know what you do.
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#3 NoriNYC

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Posted 12 November 2009 - 11:10 AM

Thanks, lol at maddening. Indeed. I got the plug in because they said I could do this. I feel a lil betrayed, grr!

Anyway, what is VW??

I set it so that it would create an ISO and then burn a disk from the ISO. I normally do that because I don't want to repeat the lengthy encoding in case I get a coaster.

Anyway, to my surprise, the encoding finished successfully but there was no ISO in the directory I designated. So, I have to start this all over again.

disappointing because I started out with .ts file. Since Creator 2009 doesn't seem to be able to convert .ts to .mpg, I used another soft to covert (TMPGEnc Express 4.0) which was a couple of hours right there. And then another couple of hours in re-encoding the mpg on My DVD, and I got nothing in the end.

I am soo ready to give up on AVCHD and just burn a data disk with the .ts files. Quicker and less conversions --> better preservation of the original quality anyway! Boooh!

Edited by NoriNYC, 12 November 2009 - 11:12 AM.


#4 grandpabruce

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Posted 12 November 2009 - 11:31 AM

QUOTE (NoriNYC @ Nov 12 2009, 01:10 PM) <{POST_SNAPBACK}>
Thanks, lol at maddening. Indeed. I got the plug in because they said I could do this. I feel a lil betrayed, grr!

Anyway, what is VW??

I set it so that it would create an ISO and then burn a disk from the ISO. I normally do that because I don't want to repeat the lengthy encoding in case I get a coaster.

Anyway, to my surprise, the encoding finished successfully but there was no ISO in the directory I designated. So, I have to start this all over again.

disappointing because I started out with .ts file. Since Creator 2009 doesn't seem to be able to convert .ts to .mpg, I used another soft to covert (TMPGEnc Express 4.0) which was a couple of hours right there. And then another couple of hours in re-encoding the mpg on My DVD, and I got nothing in the end.

I am soo ready to give up on AVCHD and just burn a data disk with the .ts files. Quicker and less conversions --> better preservation of the original quality anyway! Boooh!


VW is VideoWave, which is listed as Edit Video-Advanced, under Video-Movies.

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#5 NoriNYC

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Posted 12 November 2009 - 11:39 AM

Thanks! Yes then that's exactly what I did! I edited some of the videos (because for the menu background, I wanted to use some of the movies that I was gonna burn on a disk) with Video Wave, so, then, I save the whole project after returning to My DVD, and I think the project file has the dmsm extension, correct?  I may be mistaken though..  I save the project a few times before clicking on 'Burn".

DVD burning is no rocket science.... I am sadden that this has to be THIS difficult.  dry.gif

Edited by NoriNYC, 12 November 2009 - 11:42 AM.


#6 myguggi

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Posted 12 November 2009 - 11:47 AM

QUOTE (NoriNYC @ Nov 12 2009, 02:39 PM) <{POST_SNAPBACK}>
Thanks! Yes then that's exactly what I did! I edited some of the videos (because for the menu background, I wanted to use some of the movies that I was gonna burn on a disk) with Video Wave, so, then, I save the whole project after returning to My DVD, and I think the project file has the dmsm extension, correct?  I may be mistaken though..  I save the project a few times before clicking on 'Burn".


Videowave (VW) and myDVD are two completely different programs within the C2009 suite and each produces its own project file.

VW creates a "dmsm" project file  which can be added to myDVD. myDVD creates a "dmsd" project file. These two project files are also completely different.
myDVD also contains a VW editor which is different from the standalone VW. Any editing changes you make in myDVD are not reflected back to the dmsm project file.

BTW, what kind of movies are you trying to include in your project? Are they on your hard drive or on a DVD?

Edited by myguggi, 12 November 2009 - 11:51 AM.


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#7 NoriNYC

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Posted 12 November 2009 - 11:52 AM

Got it. Thanks a lot. I didn't do exactly what is being suggested here then.

Question,  I have like 5 mpg files that I want to put on a disk. They don't need to be edited. so, I just open VW, load one mpg file at a time and just save without editting with "VW Project 1, 2, 3" etc. And then load those VW project files onto My DVD?

Well, I think I should be more concrete about this.  My current mpg files are 29.98 fps and 1920 x 1080i.  So, when I save with VW, do I have to set the output at 24fps (caz that will be the final project after AVCHD is burned) in the VW project?  OR I can just open the 30fps files, save as a VW project as is?  I'm not quite understanding the relationship between VW projects and My DVD.

Edited by NoriNYC, 12 November 2009 - 11:56 AM.


#8 Jim_Hardin

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Posted 12 November 2009 - 12:51 PM

QUOTE (NoriNYC @ Nov 12 2009, 02:52 PM) <{POST_SNAPBACK}>
Got it. Thanks a lot. I didn't do exactly what is being suggested here then.

Question,  I have like 5 mpg files that I want to put on a disk. They don't need to be edited. so, I just open VW, load one mpg file at a time and just save without editting with "VW Project 1, 2, 3" etc. And then load those VW project files onto My DVD?

Well, I think I should be more concrete about this.  My current mpg files are 29.98 fps and 1920 x 1080i.  So, when I save with VW, do I have to set the output at 24fps (caz that will be the final project after AVCHD is burned) in the VW project?  OR I can just open the 30fps files, save as a VW project as is?  I'm not quite understanding the relationship between VW projects and My DVD.

You are missing the entire concept of Project files and Authoring software… wink.gif

You can throw any kind of files into VW or MyDVD.

It is only when MyDVD renders will it put everything into proper format for an AVCHD Movie, in this case…

If you throw together a true mongrel of files into VW and add that Project to MyDVD, it will still come out right. Actually it will probably come out better if you don't try to tinker with it  laugh.gif  

Where are these ".ts" files coming from?

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#9 NoriNYC

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Posted 12 November 2009 - 04:49 PM

QUOTE (Jim_Hardin @ Nov 12 2009, 12:51 PM) <{POST_SNAPBACK}>
You are missing the entire concept of Project files and Authoring software… wink.gif

You can throw any kind of files into VW or MyDVD.

It is only when MyDVD renders will it put everything into proper format for an AVCHD Movie, in this case…

If you throw together a true mongrel of files into VW and add that Project to MyDVD, it will still come out right. Actually it will probably come out better if you don't try to tinker with it  laugh.gif  

Where are these ".ts" files coming from?


Thanks for explaining, I got it now, it totally makes sense.

I use Hauppauge's HD-PVR to video capture from a component source (such as a video game or HD TV show output from a cable box) in 1920 x 1080 resolution. When I use an appo that came with the capture device, the recordings come out to be .ts (though I also can choose mp4 or M2TS instead of .TS).  It's H.264 TS, not mpg TS. When I open those H.264 TS files for playback, GraphEdit shows that my computer uses Sonic HD Demuxer from Creator 2009's Blu-ray plugin, yet, My DVD is unable to open and convert those H.264 TS files to mpg, so, I had to use TMPGEnc Express 4.0 to do the conversioon to .mpg before loading these files on My DVD / Video Wave.

This just made me wonder,,, if I can actually use Creator 2009's capture function to do the recording to begin with, but I'm not sure if Creator 2009 / My DVD can capture in the HD resolution or works with the capture device (i.e. Hauppauge HD-PVR)  *Edit* Never mind, it doesn't work, The capture wizard sees the device but I get a message saying, "Unknown capture error" and I couldn't see what is being fed into HD PVR.

Edited by NoriNYC, 12 November 2009 - 05:11 PM.


#10 NoriNYC

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Posted 12 November 2009 - 05:28 PM

I don't know if you would be interested, but here's a sample video in case you can give it a shot. This is just a 30 second clip with H.264 (mpeg4 AVC) compression.

http://rapidshare.com/files/306213342/Sample_Video.TS


GraphStudio (sorry it's not Graph Edit) shows the demuxer is from Sonic.



I wasn't able to directly load this file to MyDVD.



ANYWAY, I will be away for a few weeks but when I get back I will try saving each of the 5 files as a Video Wave project and see if I can burn an AVCHD disk.

Edited by NoriNYC, 12 November 2009 - 05:33 PM.


#11 Jim_Hardin

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Posted 13 November 2009 - 04:53 AM

Nuts, sorry I didn't visit last night!

Just got the download but I have an appointment, so I would be able to come out and play, till later this morning  laugh.gif

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#12 Blu-Rey

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Posted 27 November 2009 - 05:34 PM

About to poke my eyes out.  wacko.gif

After creating a project, and almost 10hrs of rendering I also got the, "Failed to import media in AuthorScript. Error while  Importing Media" means nothing to me failure.

From my DVD burning experience, I knew better than to try to burn to a real disc during my 1st try with new software. I remember making DVD DL coasters back when they were $30 each.

Anyway, I created a Blu-Ray .dmsd project. In preview it all seems to work great.

I wanted to add data files to the disc too (like you used to be able to with DVDs that you could access when viewing with a PC) so I thought for my 1st attempt I would burn choosing the "Create folder set" option. I would then add a new directory that contained my files, then just simply copy them to a blank Blu-Ray BD-R. Not sure if that idea would work but it doesn't matter because I can't get that far.

After 10 hours on my quad-core it failed with the error. There are no files in my destination directory.

Overnight I might try to build an ISO... but I don't know what else to try and change to better my chances of this working.

I have the most up to date MyDVD patches and HW drivers.


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#13 Blu-Rey

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Posted 27 November 2009 - 06:43 PM

Humm, reading all these replies again...  Jim's post #2, so one idea is to take all the .dmsm projects, export them to a video format, then try to re-assemble my .dmsd project using only video files (and no .dmsm projects)?

This is so frustrating... it failed with the same error in about 1hr into creating the .iso I was talking about earlier.  I simply tried it again and am waiting to see the result.

#14 Jim_Hardin

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Posted 27 November 2009 - 06:57 PM

Doing a Video Folder for BD is a dead end!!! Even if you got it made there is no way to burn it to a BD disc in a format that will play on a DVD Player!

Stick to ISO!

What is the length and quality of your project? I get 1 hour at HQ to render on a much lesser PC in 4 1/2 hours…

Some more detail would be nice, all you have said is, don't work… What output format did you use from VW?

Are you sure you are actually bring it into MyDVD? You mentioned a dmsd file in MyDVD and once one of those are made MyDVD does not recognize updated source files huh.gif  

It is best to start fresh after changes are made.

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#15 Blu-Rey

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Posted 27 November 2009 - 07:08 PM

Thanks for the quick reply.  Oh I ain't startin' over, it took me 4 days to create this.  wink.gif

I used VideoWave to edit video, add text, soundtracks and effects etc.  Some of the video is direct from my AVI files created from several of my cameras, others are MPG2 files from older personal DVDs (imported via Roxio video importer), and I think I have an MOV in there that is 1080p from a friend's Canon 5D.  

After creating about 20 VW projects, I then used MyDVD to create menus to access them, then burn.

From start to finish this was set as a Blu-Ray project.

The project is 30GB, with 18GB remaining if I were to burn to the DL discs I have waiting for it.  It is set to HQ and.. well, I can't see it now because it is locked up encoding but.. also have the option set to double encode (or something like that) for best quality.

I restarted the .ISO burn.. it is 2% finished since I posted post #13.

Edited by Blu-Rey, 27 November 2009 - 07:20 PM.


#16 Jim_Hardin

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Posted 28 November 2009 - 04:42 AM

QUOTE (Blu-Rey @ Nov 27 2009, 10:08 PM) <{POST_SNAPBACK}>
Thanks for the quick reply.  Oh I ain't startin' over, it took me 4 days to create this.  wink.gif

I used VideoWave to edit video, add text, soundtracks and effects etc.  Some of the video is direct from my AVI files created from several of my cameras, others are MPG2 files from older personal DVDs (imported via Roxio video importer), and I think I have an MOV in there that is 1080p from a friend's Canon 5D.  

After creating about 20 VW projects, I then used MyDVD to create menus to access them, then burn.

From start to finish this was set as a Blu-Ray project.

The project is 30GB, with 18GB remaining if I were to burn to the DL discs I have waiting for it.  It is set to HQ and.. well, I can't see it now because it is locked up encoding but.. also have the option set to double encode (or something like that) for best quality.

I restarted the .ISO burn.. it is 2% finished since I posted post #13.

If you aren't willing to follow suggestions you can't really expect to get it fixed???

4 days and all you have to show for it is an endless loop of Burn & Fail… Don't you think it is time to try something else?

First thing to try is start a new project in MyDVD and just slap say 1/2 of the files you are using into it and burn to ISO.

If it works repeat with the other half.

If both work, try all of them…

Assuming one of them fail re-render the HD files in VW first and then try them.

If your still clinging to the hope that someone will pop in and have you change One setting and everything work… Not going to happen.
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#17 Blu-Rey

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Posted 28 November 2009 - 09:23 AM

In post #13 I was trying to confirm your suggestion.  Our definition of starting over is different.  I was not going to trash all my editing (done in VW) and totally start over.  I will however try what you suggested.  Restarting my menus and trying to .ISO a few projects at a time to see if any work.
Or, I might use MyDVD to render them all, then try slow assembly again in VW.  Either way it seems like about 40hrs work but really the part I don't want to lose is the editing/cutting I did.  Luckily I can save that work (by rendering each of the projects) then use another program that works better than this one if needed.   It is a shame that the program won't work as designed.  I know there are so many variables but I guess I was ignorant to believe that if you did the whole project assembly using Roxio projects it would actually work.   How do professionals get through this?  Buy a Mac?  lol

#18 Jim_Hardin

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Posted 29 November 2009 - 04:57 AM

QUOTE (Blu-Rey @ Nov 28 2009, 12:23 PM) <{POST_SNAPBACK}>
In post #13 I was trying to confirm your suggestion.  Our definition of starting over is different.  I was not going to trash all my editing (done in VW) and totally start over.  I will however try what you suggested.  Restarting my menus and trying to .ISO a few projects at a time to see if any work.
Or, I might use MyDVD to render them all, then try slow assembly again in VW.  Either way it seems like about 40hrs work but really the part I don't want to lose is the editing/cutting I did.  Luckily I can save that work (by rendering each of the projects) then use another program that works better than this one if needed.   It is a shame that the program won't work as designed.  I know there are so many variables but I guess I was ignorant to believe that if you did the whole project assembly using Roxio projects it would actually work.   How do professionals get through this?  Buy a Mac?  lol

Sounds better  laugh.gif

Sometimes it just takes some work to troubleshoot and find a solution or a decent workaround…

The fail is in MyDVD… I would start looking there to see if it will isolate to a particular file type or specific file.

Only then would I try the re-render in VideoWave.

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#19 Blu-Rey

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Posted 30 November 2009 - 05:06 PM

Well, I found one of my videos that was causing a problem, and a slide show I had built in the tool.  I just removed them from the project to test.  I wrote to .ISO and rendered from 5am to 7pm and it got to 100% done then failed with this, "Button command is not supported. Error while  Writing Format".  It was working on one of the last menus..

I am thinking it was the "Play All" button.. ugh, I'll delete it and try again.  I have no unlinked buttons.  They all link to other menus, movies, or the default "home" button.  I don't even have "next" buttons.

Just did a search and http://forums.support.roxio.com/index.php?showtopic=57348 is the only mention of it here with no answer.

Edited by Blu-Rey, 30 November 2009 - 05:07 PM.


#20 Blu-Rey

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Posted 24 November 2010 - 06:30 AM

For the record, it was the play all button that was the problem (slideshow didnt work either, instead of creating a slide show I created my own video project with pictures that I drug in.. I then saved it as video file and imported it into MyDVD just as any other video file.   The "slideshow" feature did not work for me without errors.




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