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#1
- Newbie
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- Group: Members
- Posts: 1
- Joined: 06-October 09
Posted 12 November 2009 - 01:21 PM
I cant even get roxio to download on windows 7. Keep getting error 0652. I hate not being able to call support for help without paying 28.oo dollars. I will tell everyone about this Roxio trash! Anybody on this thread no what this error is about? I have been days trying to get this thing downloaded.
#2
- Digital Guru
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- Group: Digital Guru
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- Gender:Male
Posted 12 November 2009 - 01:28 PM
QUOTE (rwardwell @ Nov 12 2009, 04:21 PM) <{POST_SNAPBACK}>
I cant even get roxio to download on windows 7. Keep getting error 0652. I hate not being able to call support for help without paying 28.oo dollars. I will tell everyone about this Roxio trash! Anybody on this thread no what this error is about? I have been days trying to get this thing downloaded.
Are you talking about downloading the files from the Roxio website or about installing C2010 on your computer?
If you are talking about installation then there are no charges for installation problems as far as I know.
Error 0652 means nothing to us here.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
- Digital Beer Guru
- Group: Digital Guru
- Posts: -8,434
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- Gender:Male
- Location:Just outside the Big Easy
Posted 12 November 2009 - 01:29 PM
It's next to impossible to understand exactly what your problem is. Can you not download it or install it in Windows 7?
If it's a downloading problem, shut down any popup blockers and firewall programs and try again. If it's an install problem, you definitely have to give us more specific information on your problem.
If it's a downloading problem, shut down any popup blockers and firewall programs and try again. If it's an install problem, you definitely have to give us more specific information on your problem.
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#4
- Digital Master
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- Group: Administrators
- Posts: 1,637
- Joined: 13-April 06
- Gender:Male
- Location:Santa Calara, CA
- Interests:I am the Community and Content Manager at Roxio. I'm not necessarily a tech, but can help you resolve issues, offer advice, and any suggestions for new KB articles are welcome.
Posted 12 November 2009 - 01:43 PM
QUOTE (Beerman @ Nov 12 2009, 01:29 PM) <{POST_SNAPBACK}>
It's next to impossible to understand exactly what your problem is. Can you not download it or install it in Windows 7?
If it's a downloading problem, shut down any popup blockers and firewall programs and try again. If it's an install problem, you definitely have to give us more specific information on your problem.
If it's a downloading problem, shut down any popup blockers and firewall programs and try again. If it's an install problem, you definitely have to give us more specific information on your problem.
Actually, phone support is free on both counts:
If you can't install the applications, call technical support for Creator 2010 here: http://www.roxio.com/enu/support/c2010/contact.html
If you can't download the installer from our eStore, you can call Digital River free of charge: http://kb.roxio.com/search.aspx?URL=/content/000010GN
Jon
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