Roxio Community: Win 7 will not shut down after installing Creator 2010 - Roxio Community

Jump to content

Roxio Community
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Win 7 will not shut down after installing Creator 2010

#1 User is offline   jogo 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 16-November 09

Posted 16 November 2009 - 06:59 PM

Had Creator 2009 installed on Windows 7 and everything worked fine. Purchased Creator 2010 pro as download and installed following clean install instructions. Install restarted computer fine but when I shut down systen hung. It eventually restarted with error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 856E6D48
BCP4: 8313FB24
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111609-25506-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-73601-0.sysdata.xml

After that the system would not shut down. Help!


0

#2 User is offline   firenhancer 

  • Digital Master
  • PipPipPipPipPip
  • Group: Members
  • Posts: 1,612
  • Joined: 05-January 06
  • Gender:Male

Posted 16 November 2009 - 08:22 PM

Try disabling the Automatically Restart option and provide Stop error message.
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users