Installation CD hangs up

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Installation CD hangs up Unable to complete install

#1 epilab

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Posts: 7
Joined: 18-November 09

Posted 18 November 2009 - 03:57 AM

Roxio 2010 creator CD will not complete installation.....this is a "clean install". Tried 3 times. No error message...just sits there.

Any ideas?

#2 Brendon

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Posted 18 November 2009 - 04:11 AM

You could try copying the installer disc onto your hard drive, and installing from there.

Also, you should read the KnowledgeBase article on Preparing your computer for installing Roxio products, which is HERE.

Good luck.

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#3 epilab

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Posts: 7
Joined: 18-November 09

Posted 18 November 2009 - 05:09 AM

QUOTE (Brendon @ Nov 18 2009, 04:11 AM) <{POST_SNAPBACK}>

Your second suggestion was done before installation was tried. I had.....but deleted creator 2009 in the system which ran fine. It was deleted incase there was a conflict. But it made no difference

Did not think to try the first...

Edited to get the reply out of the quote.

This post has been edited by grandpabruce: 18 November 2009 - 10:00 AM