3 replies to this topic

[rjsmith99]

My Roxio 2010 quit working. When I click on the Roxio Creator 2010 icon, I get the following message with the details.
I found a clean uninstall instructions and will try that. If anyone has any other suggestions I would really appreciate it.


Roxio Creator has stopped working
check online for a solution
or close the program.

Details are as follows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: RoxioCentralFx.exe
Application Version: 5.0.0.0
Application Timestamp: 4aaf20b8
Fault Module Name: StackHash_27f2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0001137b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 27f2
Additional Information 2: 325055436168101a578479ab72a66d1a
Additional Information 3: 21e2
Additional Information 4: c8b0deb27397de66dbbb0cb7ca788765

[Jim_Hardin]

Control Panel - Add/Remove Programs - Roxio - Repair!

[rjsmith99]

Thanks, but I did that. I uninstalled, reinstalled, restored to earlier time. Nothing.

[Jim_Hardin]

Thanks, but I did that. I uninstalled, reinstalled, restored to earlier time. Nothing.

Restore is really not all that people think it is… It is there to protect the OS not make programs work.

Only thing left is the Clean Install:

Vista/Win7
XP