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error code error code on installation

#1 User is offline   bigden 

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Posted 20 November 2009 - 07:39 AM

hi to everybody. I tried to reinstall roxio cd/dvd burning in my computer and I can't I have a error code 0012 ...Thank you for your help
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#2 User is offline   firenhancer 

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Posted 20 November 2009 - 08:12 AM

1. Follow Clean install - XP / Vista
2. Copy the contents of the installer disc on desktop in a folder and then try running the installing using the setup.exe in the folder.
3. Follow the usuals like temp disabling AV etc.
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