7 replies to this topic

[Bob Thompson]

Good day all,
I just installed Roxio Creator 10 and downloaded the service pack.

When attempt to launch the program I get a small spash screen that says 'Roxio' which disappears after a few seconds. An interface never does appear, but I do see the 'Roxio Burn Launcher' in the task manager.

Any ideas on how to make this application work or whats wrong?

Many thanks for your help
Bob

[grandpabruce]

Good day all,
I just installed Roxio Creator 10 and downloaded the service pack.

When attempt to launch the program I get a small spash screen that says 'Roxio' which disappears after a few seconds. An interface never does appear, but I do see the 'Roxio Burn Launcher' in the task manager.

Any ideas on how to make this application work or whats wrong?

Many thanks for your help
Bob

We haven't heard of Creator 10.  What software do you really have?  Since there is an Roxio Easy Media Creator 10 and a Roxio Creator 2010, your post only creates confusion.

It is obvious that you have a bad install, but let us know what version of the software you have, and we can go from there.

Edited by grandpabruce, 23 November 2009 - 03:32 PM.

[Bob Thompson]

We haven't heard of Creator 10.  What software do you really have?  Since there is an Roxio Easy Media Creator 10 and a Roxio Creator 2010, your post only creates confusion.

It is obvious that you have a bad install, but let us know what version of the software you have, and we can go from there.

Apologies: Roxio Creator 2010.

[grandpabruce]

Apologies: Roxio Creator 2010.

It looks like the clean install is what you have to do?

Read this:

http://kb.roxio.com/search.aspx?URL=/content/000080GN

Then, do this:

http://forums.support.roxio.com/index.php?showtopic=41967

[Bob Thompson]

It looks like the clean install is what you have to do?

Read this:

http://kb.roxio.com/search.aspx?URL=/content/000080GN

Then, do this:

http://forums.support.roxio.com/index.php?showtopic=41967

Thank you. It appears to be working now.

[grandpabruce]

Thank you. It appears to be working now.

You're welcome.  It is a pain, but once you are up and running, there is a lot that you can do with the software.

Come back, and ask questions, if you need to.  There are lots of folks who try to help others.

[animefan24]

grandpabruce, on 25 November 2009 - 02:55 PM, said:

<!--quoteo(post=302722:date=Nov 25 2009, 01:56 PM:name=Bob Thompson)--><div class='quotetop'>QUOTE (Bob Thompson @ Nov 25 2009, 01:56 PM) <a href="index.php?act=findpost&pid=302722"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Thank you. It appears to be working now.<!--QuoteEnd--></div><!--QuoteEEnd-->

You're welcome.  It is a pain, but once you are up and running, there is a lot that you can do with the software.

Come back, and ask questions, if you need to.  There are lots of folks who try to help others.

nice cany u give me any advice im trying to reinstall  roxio creator sd 10.2 but after it tries to install it pops up setup please wait while it sets up then stops and i dont know what do do any help would be apreciated my specs are a dell dimension E510  OS is Win 7

[sknis]

animefan24, on 21 November 2011 - 10:40 PM, said:

nice cany u give me any advice im trying to reinstall  roxio creator sd 10.2 but after it tries to install it pops up setup please wait while it sets up then stops and i dont know what do do any help would be apreciated my specs are a dell dimension E510  OS is Win 7

Unfortunately that 10.2 is an OEM from Dell.  They modified it for your computer. Any change in operating system or in the computer itself would probably make it unusable.  Get in touch with Dell; they may have a free update or upgrade.

BTW, that computer is on the very low end of the specs for any of the full Creator products so be careful if you do decide to upgrade to a full package.