22 replies to this topic

[MacGoddess]

4 days a week, I record The Daily Show and then transfer it to my Mac from my TiVo using TiVo Transfer. Today, when I went to edit the video in Toast 10, the Toast Video Player opened and was showing total garbage for the video. Mostly it was a green screen with blocks of pixilation all through. I thought there was something wrong with the recording, so I checked the TiVo and watched a little bit on the tv but it was fine. I then deleted my transferred video and transferred it again. I had the same thing. I transferred another video with the same results. Then I remembered I have a small program that will convert a .TiVo video to .mpg, so I did that on two of my TiVo transfers. I then put those files into Toast and was able to open them in Toast Video Player and edit out the commercials and export to my iPhone.

I thought maybe the plist was corrupt, so I found one called "com.elgato.eyetv.plist" in my user Preferences folder and got rid of it, but that didn't help.

Any ideas what I can do to get it working again. I ran Cocktail to repair permissions and delete caches, etc. then rebooted but I am still getting this weird result with .TiVo video in Toast Video Player. By the way, this happened before I got the latest Toast 10.0.5 update this morning and nothing has changed after updating.

[jgriggs239]

4 days a week, I record The Daily Show and then transfer it to my Mac from my TiVo using TiVo Transfer. Today, when I went to edit the video in Toast 10, the Toast Video Player opened and was showing total garbage for the video. Mostly it was a green screen with blocks of pixilation all through. I thought there was something wrong with the recording, so I checked the TiVo and watched a little bit on the tv but it was fine. I then deleted my transferred video and transferred it again. I had the same thing. I transferred another video with the same results. Then I remembered I have a small program that will convert a .TiVo video to .mpg, so I did that on two of my TiVo transfers. I then put those files into Toast and was able to open them in Toast Video Player and edit out the commercials and export to my iPhone.

I thought maybe the plist was corrupt, so I found one called "com.elgato.eyetv.plist" in my user Preferences folder and got rid of it, but that didn't help.

Any ideas what I can do to get it working again. I ran Cocktail to repair permissions and delete caches, etc. then rebooted but I am still getting this weird result with .TiVo video in Toast Video Player. By the way, this happened before I got the latest Toast 10.0.5 update this morning and nothing has changed after updating.

I have transferred some HD TIVO recorded shows from my TIVO DVR to my iMac using the Toast 10 Pro Tivo Transfer program. I then attempted to watch them using the TIVO Transfer Program default Toast Video Player. The Toast Video Player also displays the .tivo video as green and pixelated. Is there a way to fix this problem so I can view the shows quickly? Appreciate any help.

[bedelman]

I have transferred some HD TIVO recorded shows from my TIVO DVR to my iMac using the Toast 10 Pro Tivo Transfer program. I then attempted to watch them using the TIVO Transfer Program default Toast Video Player. The Toast Video Player also displays the .tivo video as green and pixelated. Is there a way to fix this problem so I can view the shows quickly? Appreciate any help.

What version of Quicktime is installed on your computer. I haven't seen this in a while, but back then re-installing Quicktime took care of it. At the time I saw this, it actually was a screen as you described showing in TiVo Desktop for Windows (which has an embedded player)

- Bob

[CantankerousInHD]

4 days a week, I record The Daily Show and then transfer it to my Mac from my TiVo using TiVo Transfer. Today, when I went to edit the video in Toast 10, the Toast Video Player opened and was showing total garbage for the video. Mostly it was a green screen with blocks of pixilation all through.

I just upgraded to Toast 10.0.5.  Same exact problem.  My previous .tivo files that I had transferred (and have been trying to burn to a DVD for a while now) are now completely unreadable -- green macroblock noise throughout, totally unusable.  Though I couldn't burn these on 10.0.4 (as per previous posts), they would at least *play* on my iMac.  Now they're garbage.  Help!

[alf28]

Same thing happened to me. Tried reinstalling update, deleted preferences file. Still broken. Most .tivo files display as large green block for video and no audio. Some .tivo files do play correctly, until you hit the fast forward button or click on the progress bar to advance the video. Then the video just freezes.

I "fixed" the .tivo video replay problem by downgrading the Toast Video Player alone.
These steps worked for me:

01. Download Toast 10.0.4 updater file and expand it.
02. Open the Toast 10 Titanium folder.
03. Right click on the Toast Titanium application and select Show Package Contents.
04. Expand the Contents folder and the Resources folder.
05. Find the Toast Video Player application inside the Resources folder.
06. Right click on the Toast Video Player and select Copy "Toast Video Player"
07. Close all open windows.
08. Open the Applications folder on your hard drive.
09. Open the Toast 10 Titanium folder.
10. Right click on the Toast Titanium application and select Show Package Contents.
11. Expand the Contents folder and the Resources folder.
12. Find the Toast Video Player application inside the Resources folder.
13. Delete the Toast Video Player application.
14. Right click inside the Resources folder and select Paste Item.
15. Close all windows and double click on any .tivo file that wasn't working before.

Good luck and hope this helps.

Edited by alf28, 20 December 2009 - 06:25 PM.

[xspear]

I just upgraded to Toast 10.0.5.  Same exact problem.  My previous .tivo files that I had transferred (and have been trying to burn to a DVD for a while now) are now completely unreadable -- green macroblock noise throughout, totally unusable.  Though I couldn't burn these on 10.0.4 (as per previous posts), they would at least *play* on my iMac.  Now they're garbage.  Help!

Yes --- same problem.....  I upgraded to 10.0.5 today and I get a mostly green screen on my iMac.   I tried going back to 10.0.4 and so far that hasn't worked either.

Edited by xspear, 20 December 2009 - 04:06 PM.

[fabravo]

Same thing happened to me. Tried reinstalling update, deleted preferences file. Still broken. Most .tivo files display as large green block for video and no audio. Some .tivo files do play correctly, until you hit the fast forward button or click on the progress bar to advance the video. Then the video just freezes.

I "fixed" the .tivo video replay problem by downgrading the Toast Video Player alone.
These steps worked for me:

01. Download Toast 10.0.4 updater file and expand it.
02. Open the Toast 10 Titanium folder.
03. Right click on the Toast Titanium application and select Show Package Contents.
04. Expand the Contents folder and the Resources folder.
05. Find the Toast Video Player application inside the Resources folder.
06. Right click on the Toast Video Player and select Copy "Toast Video Player"
07. Close all open windows.
08. Open the Applications folder on your hard drive.
09. Open the Toast 10 Titanium folder.
10. Right click on the Toast Titanium application and select Show Package Contents.
11. Expand the Contents folder and the Resources folder.
12. Find the Toast Video Player application inside the Resources folder.
13. Delete the Toast Video Player application.
14. Right click inside the Resources folder and select Paste Item.
15. Close all windows and double click on any .tivo file that wasn't working before.

Good luck and hope this helps.

I just bought Toast 10 because my old Toast TiVo Player didn't work with Snow Leopard. Very disappointing this feature STILL does not work.

[DoozerM]

Same thing happened to me. Tried reinstalling update, deleted preferences file. Still broken. Most .tivo files display as large green block for video and no audio. Some .tivo files do play correctly, until you hit the fast forward button or click on the progress bar to advance the video. Then the video just freezes.

I "fixed" the .tivo video replay problem by downgrading the Toast Video Player alone.
These steps worked for me:

01. Download Toast 10.0.4 updater file and expand it.
02. Open the Toast 10 Titanium folder.
03. Right click on the Toast Titanium application and select Show Package Contents.
04. Expand the Contents folder and the Resources folder.
05. Find the Toast Video Player application inside the Resources folder.
06. Right click on the Toast Video Player and select Copy "Toast Video Player"
07. Close all open windows.
08. Open the Applications folder on your hard drive.
09. Open the Toast 10 Titanium folder.
10. Right click on the Toast Titanium application and select Show Package Contents.
11. Expand the Contents folder and the Resources folder.
12. Find the Toast Video Player application inside the Resources folder.
13. Delete the Toast Video Player application.
14. Right click inside the Resources folder and select Paste Item.
15. Close all windows and double click on any .tivo file that wasn't working before.

Good luck and hope this helps.

alf28 - Brilliant, your fix worked for me. THANK YOU... Now if I could only get Tivo programs to burn correctly to DVD...

[smorris99]

Yes --- same problem.....  I upgraded to 10.0.5 today and I get a mostly green screen on my iMac.   I tried going back to 10.0.4 and so far that hasn't worked either.

Yes I have the same problem too.  I used my time machine backup to replace the Toast Folder from a few hours earlier and everything is working again.  For those of you still having problems burning from your list I would suggest using BETA Version of TiVo Transfer it's the only one that has EVER worked for me.

And if anyone thinks time machine is a worthless backup gimmick, this is not the first time it has saved a bad install.

Steve

[mushroom079]

Any tips on burning to DVD - for tivo recorded programs that have the copyright protection?

[dilbert]

Found the same problem after the 10.0.5 "upgrade".  I went back to the 10.0.4 version and the video player worked just fine.

update: 10.0.4 is having numerous problems, can't transfer shows from tivo, won't connect to tivo, won't play previous shows... wish I had not upgraded, everything was fine till then. Upgraded and everything hit the fan... I am still running Leopard on my imac. very frustrating and disappointing.

Edited by dilbert, 30 December 2009 - 07:40 AM.

[mouton]

I just upgraded to Toast 10.0.5.  Same exact problem.  My previous .tivo files that I had transferred (and have been trying to burn to a DVD for a while now) are now completely unreadable -- green macroblock noise throughout, totally unusable.  Though I couldn't burn these on 10.0.4 (as per previous posts), they would at least *play* on my iMac.  Now they're garbage.  Help!

I purchased Toast 10 in August 09 primarily to edit commercials out of Tivo recordings & burn to CD, it worked fine until upgrading to Snow Leopard OS.  Roxio has NOT been able to fix a problem with the encoding process when burning a DVD beginning with 10.0.3, 10.0.4 & now 10.0.5.  Not only do I now get the green garbage in the player when attempting to play a Tivo file, but pressing the "Toast It" button to edit the file will cause the app to lock-up, and only a hard reboot will get kill the app.  One has to ask how did Roxio release 10.0.5 with such an obvious "in your face" flaw.  Buying this product has been a total waste of money and time for me, and I truly believe that Roxio could care less.

[CantankerousInHD]

It's possible that the Roxio developer team is out for the holidays -- I work in software, and it's not uncommon for *all* of engineering to be "shut down" for the holidays.  Let's hope that at least support is aware of this rather serious flaw (another one, unfortunately) and that engineering can get on this soon...

[MacGoddess]

I use Time Machine but do not backup my applications because I figure I can reinstall those if necessary. Maybe I should. My workaround is to use a script that I downloaded called TiVo Decoder (you can find it at versiontracker.com). It lets you drag and drop .TiVo video files onto it, then it makes an mpg copy of it which is more compatible with other converters. I can use those mpg copies in Toast to convert to iPhone videos without any problem. It is odd that Toast has a problem with .TiVo videos since that is what the VideoPlayer is supposed to be for.

[jbsails]

I was having the exact same problem and it all started after I upgraded to 9.07. When i was using 9.05 I could watch TiVo shows, pull them to Toast, rip them to my iPhone and burn them to DVD. Once I upgraded to 9.07 I could still pull from Tivo, but if you tried to watch them you got the video with a ton of green in it. If you tried to pull the video into Toast it just hung up with the color wheel of death.

I figured I would upgrade to 10.05. Still had the same issue.

I used Cocktail and Disk Utility with no results. I removed the preference file and nothing. I just tried the Video Player replacement trick and it didn't work.

I then pulled up Time Machine found my trusty 9.05 application and copied it back to the apps folder. Back to working again!

I'll now be requesting my 30 day refund:
http://www.roxio.com/enu/support/service/cs_refund.html

I only wish I could get a refund for the hours I spent trying to resolve the crap software I was sold.

[ahessler]

Had all of the same issues with 10.0.5 that are being reported here.  Roxio support still has the 10.0.4 version of the product that can still be downloaded.  Following the process of trying to manually uninstall the 10.0.5 version is painful.  I ended up using an application called AppTrasher where you drop the application folder onto the applet and it finds all of the components associated with the application you want to uninstall and then can be deleted.  You are going to want to stay away from Expert Mode as it apparently recommends files that are not associated with the application to uninstall.  I also used another application called Find Any File and did a search for hidden and all files that contained the word "Toast" and deleted all of those.  I then repaired permissions, restarted the system, and then installed the 10.0.4 version.  Everything is now back to normal.

AppTrasher
Find Any File

[CantankerousInHD]

Thanks for the tips on going back to 10.0.4 - definitely useful to get playback functionality restored, but unfortunately, 10.0.4 had its own separate issues as well, which I'd hoped were addressed in 10.0.5.  Specifically, encoding of HD content and the associated space calculations was horribly broken.  I suppose it's arguably "less" broken, since the video would at least play on my computer.  Ugh.  What a mess.

[Dallasclem]

Can anyone help me find where to re-download the Toast 10.4 updater? I'm unable to find it--

This is all incredibly frustrating! I'm having the same green-and-pixalated issues here, and from the comments in this thread I take it that the suggestion  to downgrade to 10.4 works for some people but not all. And we still have no idea from Roxio when to expect an actual fix to this?

[mystic100]

I'm wondering if you were running Snow Leopard when you ran this fix.
I need to do something but it sounds like this worked for some and not for others...

Same thing happened to me. Tried reinstalling update, deleted preferences file. Still broken. Most .tivo files display as large green block for video and no audio. Some .tivo files do play correctly, until you hit the fast forward button or click on the progress bar to advance the video. Then the video just freezes.

I "fixed" the .tivo video replay problem by downgrading the Toast Video Player alone.
These steps worked for me:

01. Download Toast 10.0.4 updater file and expand it.
02. Open the Toast 10 Titanium folder.
03. Right click on the Toast Titanium application and select Show Package Contents.
04. Expand the Contents folder and the Resources folder.
05. Find the Toast Video Player application inside the Resources folder.
06. Right click on the Toast Video Player and select Copy "Toast Video Player"
07. Close all open windows.
08. Open the Applications folder on your hard drive.
09. Open the Toast 10 Titanium folder.
10. Right click on the Toast Titanium application and select Show Package Contents.
11. Expand the Contents folder and the Resources folder.
12. Find the Toast Video Player application inside the Resources folder.
13. Delete the Toast Video Player application.
14. Right click inside the Resources folder and select Paste Item.
15. Close all windows and double click on any .tivo file that wasn't working before.

Good luck and hope this helps.

[jsn]

I'm wondering if you were running Snow Leopard when you ran this fix.
I need to do something but it sounds like this worked for some and not for others...

I can't find V. 10.0.4 to download from Roxio's site and I'm having the green pixilation problem too.  Any other ideas or fixes? I am running Snow Leopard.