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Roxio Creator LE Dell Edition Error Messages

#1 User is offline   raemarie 

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Posted 20 December 2009 - 08:56 AM

I had to "repair" my OS and now am trying to use the Roxio Creator LE Dell Edition that came with my computer. My first issue is that when I close out of this program I receive error messages....2 of which I've quoted below.

First set of error messages:
Mediahub.exe - Aplication Error
X The instruction at "0xffffffff" referenced memory at "0xffffffff". The
memory could not be "read". Click on "ok" to terminate the program.


Then...

X The instruction at "0x0002002b" referenced memory at "0x2700005e".
The memory could not be "written". Click on "ok" to terminate the program.


Then .......runtime something or other???

------------
Second set of error messages:
Mediahub.exe - Application Error
The instruction at "0x0003b7a8" referenced memory at "0x0006b630". The
memory could not be "written". Click on "ok" to terminate.

Then

Mediahub.exe - Application Error
The instruction at "0x00020027" referenced memory at "0x0d59a41a".
The memory could not be "read". Click on "ok" to terminate the program.


Then...

Microsoft Visual C++ Runtime Library
X Runtime Error!
Program: ...ommon Files\Sonic Shared\Sonic Central\Main\Mediahub.exe
R6025
- pure virtual function call


Why???? Please help!
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#2 User is offline   sknis 

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Posted 20 December 2009 - 09:00 AM

Ask Dell; you have an OEM version of the software designed and specified by Dell. They provide the help. They do have a users group where you will find answers about your software that are more specific to the OEM that you have.
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#3 User is offline   Larry 

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Posted 20 December 2009 - 09:14 AM

QUOTE (raemarie @ Dec 20 2009, 10:56 AM) <{POST_SNAPBACK}>
I had to "repair" my OS and now am trying to use the Roxio Creator LE Dell Edition that came with my computer. My first issue is that when I close out of this program I receive error messages....2 of which I've quoted below.

First set of error messages:
Mediahub.exe - Aplication Error
.......


Try the following KB article on mediahub errors:

**** One of the Mediahub error articles.
http://kb.roxio.com/content/kb/Digital%20M...Studio/000058MD
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

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#4 User is offline   raemarie 

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Posted 20 December 2009 - 09:26 AM

Thanks again Steve. I'm gaining on it, one step at a time.....smile.gif

QUOTE (sknis @ Dec 20 2009, 10:00 AM) <{POST_SNAPBACK}>
Ask Dell; you have an OEM version of the software designed and specified by Dell. They provide the help. They do have a users group where you will find answers about your software that are more specific to the OEM that you have.


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