Hi, Just purchased the CinePlayer DVD Decoder for download to my daughters computer that she got for Christmas. Won't finish the download when I enter the unlock code that came with my purchase? Goes to a screen that asks for internet providers proxy server & ports? Called my provider and we are not using any proxy servers or ports. Now it says I have used up my downloads trying to get this downloaded? Can anyone help? The phone # I have says it is a invalid number!!! Do you have a number for tech. support?? Thanks
1
CinePlayer DVD Decoder
Started by
gvolfan
, Dec 28 2009 06:09 PM
2 replies to this topic
#2
Syrallas
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Posted 28 December 2009 - 06:40 PM
QUOTE (gvolfan @ Dec 28 2009, 09:09 PM) <{POST_SNAPBACK}>
Hi, Just purchased the CinePlayer DVD Decoder for download to my daughters computer that she got for Christmas. Won't finish the download when I enter the unlock code that came with my purchase? Goes to a screen that asks for internet providers proxy server & ports? Called my provider and we are not using any proxy servers or ports. Now it says I have used up my downloads trying to get this downloaded? Can anyone help? The phone # I have says it is a invalid number!!! Do you have a number for tech. support?? Thanks
1-800-656-5443
Upstate NY
Some specs:
Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN
On this Vista 32 bit (
) pc:
System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)
+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
Some specs:
Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN
On this Vista 32 bit (
) pc:System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)
+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
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