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No images in my imported video files


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#1 Victor J

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Posted 03 January 2010 - 07:30 AM

Hi,
I hope this is not a waste of your time but I am using Media Creator 9 and am trying to make a DVD to play from video files saved as WMV format. The problem lies in that I import them, add all my effects etc.. and I get audio but no video. I have all the sound just no video images. Its a black screen. I am pretty frustrated and I just cant seem to find any help topics that would be of use. I tried the Video Wave suggestion but once again when I go to check the video its just sound and a black screen. What am I doing wrong and can somebody off me some guidance in what I may have to do to correct the issue? I follow the tutorial and still get no images.  dry.gif
TIA

#2 malatekid

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Posted 03 January 2010 - 07:40 AM

1) Do you have the Easy Media Creator 9 or the Creator 2009? Is it store-bought or came installed with your machine (or bundled with burner)?
2) What OS is the software installed to?
3) What video card do you have? What is the driver version?
4) Your last post was in Dec 2008 and never came back to post your result. Is this a new problem that emerged since that last post?
5) If you switch render mode (In Videowave, choose Tools|Options and choose the other render mode), does it resolve the issue?
6) Is the problem happening only for video in WMV format?

Edited by malatekid, 03 January 2010 - 07:43 AM.

"The work of science is to substitute facts for appearances, and demonstrations for impressions"
       -- John Ruskin


Roxio Creator 2012 Pro

Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)

256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
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Epson R300 printer, Epson 4490 Scanner

#3 Victor J

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Posted 03 January 2010 - 09:55 AM

1) Do you have the Easy Media Creator 9 or the Creator 2009? Is it store-bought or came installed with your machine (or bundled with burner)?

No this was a downloaded upgrade to EMC 7 I have Easy Media 9

2) What OS is the software installed to?

Windows XP


3) What video card do you have? What is the driver version?

GeForce 9400 GT/ CUDA 2.3 Driver


4) Your last post was in Dec 2008 and never came back to post your result. Is this a new problem that emerged since that last post?

I still have not resolved the last issue. I have settings set to play all movies as one and I still reset to start screen after each "chapter"


5) If you switch render mode (In Videowave, choose Tools|Options and choose the other render mode), does it resolve the issue?

This appears to have allowed me to see the video. It was switched from hardware to software rendering.

#4 malatekid

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Posted 03 January 2010 - 10:31 AM

QUOTE
1) Do you have the Easy Media Creator 9 or the Creator 2009? Is it store-bought or came installed with your machine (or bundled with burner)?

No this was a downloaded upgrade to EMC 7 I have Easy Media 9

I'm confused now. You upgraded from EMC 7 to EMC 9?

QUOTE
3) What video card do you have? What is the driver version?

GeForce 9400 GT/ CUDA 2.3 Driver

If you go to the NVIDIA control panel and check system information, what driver version does it show? The latest NVIDIA driver appears to have problem. Try rolling back to an older version (182.50); if you do,let us know if your issue still persist in hardware render mode.

QUOTE
5) If you switch render mode (In Videowave, choose Tools|Options and choose the other render mode), does it resolve the issue?

This appears to have allowed me to see the video. It was switched from hardware to software rendering.

Excellent!

Edited by malatekid, 03 January 2010 - 10:35 AM.

"The work of science is to substitute facts for appearances, and demonstrations for impressions"
       -- John Ruskin


Roxio Creator 2012 Pro

Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)

256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner

#5 Victor J

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Posted 03 January 2010 - 04:18 PM

QUOTE (malatekid @ Jan 3 2010, 11:31 AM) <{POST_SNAPBACK}>
I'm confused now. You upgraded from EMC 7 to EMC 9?


If you go to the NVIDIA control panel and check system information, what driver version does it show? The latest NVIDIA driver appears to have problem. Try rolling back to an older version (182.50); if you do,let us know if your issue still persist in hardware render mode.


Excellent!



OK its driver version 190.38

With the switch from the rendering from hardware to software I can see video and do the editing. I've added several transitions etc.. and am burning the video to DVD now but it takes a long time-maybe 2 hrs. Is this normal?
I'm using a light scribe type burner.

Yes I had to buy EMC9 as my hardware crashed and I did not have the info to reload the old one. So I upgraded from the older version to 9. Do you suggest any changes?

I hope it works out and I'll check back. I'm savvy with the PC and I have all kinds of issues with the Roxio stuff. It often just locks up, drops my project or has issues with what I'm doing. It is frustrating.

#6 sknis

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Posted 04 January 2010 - 04:26 AM

QUOTE (Victor J @ Jan 3 2010, 06:18 PM) <{POST_SNAPBACK}>
OK its driver version 190.38

With the switch from the rendering from hardware to software I can see video and do the editing. I've added several transitions etc.. and am burning the video to DVD now but it takes a long time-maybe 2 hrs. Is this normal?
I'm using a light scribe type burner.

Yes I had to buy EMC9 as my hardware crashed and I did not have the info to reload the old one. So I upgraded from the older version to 9. Do you suggest any changes?

I hope it works out and I'll check back. I'm savvy with the PC and I have all kinds of issues with the Roxio stuff. It often just locks up, drops my project or has issues with what I'm doing. It is frustrating.


Much of what you are seeing/experiencing is an underpowered computer.  What do you have?  

The 2 hours is made up of re-encoding trhe WMV files to mpg2 to make the files DVD  compliant and then to burn.  The actual burn take just a short time.  How long (time) is the project?

Where did you get Easy Media Creator 9?  As you know, that is  4 versions  (and years) old.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
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#7 Victor J

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Posted 04 January 2010 - 05:54 AM

Hi my computer is a Pentium Dual Core CPU E5200 @2.50Ghz and 2GB RAM. XP Home. Hardrive is 500GB.

I bought EMC from Roxio directly.

My issue now is not making the movie its the final product. Twice I have completed the issue but have unreadable discs in my DVD player andon my PC.

Help what am I doing wrong?

#8 sknis

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Posted 04 January 2010 - 08:25 AM

QUOTE (Victor J @ Jan 4 2010, 07:54 AM) <{POST_SNAPBACK}>
Hi my computer is a Pentium Dual Core CPU E5200 @2.50Ghz and 2GB RAM. XP Home. Hardrive is 500GB.

I bought EMC from Roxio directly.

My issue now is not making the movie its the final product. Twice I have completed the issue but have unreadable discs in my DVD player andon my PC.

Help what am I doing wrong?


Rename the thread, your name seems to indicate that you don't have video in your imported files.  What you are now sayig is that you don't have vifero in your burned discs.

Are you following this general procedure?  Do not use DVD Builder lite.
What are you burning to?

You said they are WMV videos; whaere did you get them?

Edited by sknis, 04 January 2010 - 08:27 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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