13 replies to this topic

[AlanHDVC]

Hi.
Using version 10.0.4 I am having a problem burning a BD-RE disc. At 62% completed I am getting an error report:
'The drive reported an error - Sense key=Medium Error - Sense code=0x10 - Invalid block size for command'
Can aynone help me with this? Also  got the smae message trying a Traxdata 25 gig BD-R.
Thanks
Alan

[jonatsonic]

Hi.
Using version 10.0.4 I am having a problem burning a BD-RE disc. At 62% completed I am getting an error report:
'The drive reported an error - Sense key=Medium Error - Sense code=0x10 - Invalid block size for command'
Can aynone help me with this? Also  got the smae message trying a Traxdata 25 gig BD-R.
Thanks
Alan

Hi Alan -

Have you tried this article yet: Sense Key/Code error for Mac products.

Jon

[tsantee]

Choose Save as Disc Image and then try burning the disc image using the Image File setting in the Copy window. Also choose the slowest available burn speed (selected after the blank disc is inserted and recognized).

[AlanHDVC]

Choose Save as Disc Image and then try burning the disc image using the Image File setting in the Copy window. Also choose the slowest available burn speed (selected after the blank disc is inserted and recognized).

I tried saving as a disc image and burning, got to 68% then ' Sense key= Hardware error - Sense code = 0x09, 0x01 - Tracking servo failure'
I have just updated the firmware on my LG BE06LU10 burner. So will try again.
Thanks

[AlanHDVC]

No luck with the firmware upgrade.
Still receiving an error message.
I tried burning an SD disc and this worked OK.
And thanks Jon, I read the information on the link you put up.
Alan

[jonatsonic]

No luck with the firmware upgrade.
Still receiving an error message.
I tried burning an SD disc and this worked OK.
And thanks Jon, I read the information on the link you put up.
Alan

Hi Alan -

I hate making this suggestion, but have you tried different media? Unfortunately, media can be a big player in these errors.

Also, is this a video BRD or data?

Thanks,

Jon

[AlanHDVC]

Hi Alan -

I hate making this suggestion, but have you tried different media? Unfortunately, media can be a big player in these errors.

Also, is this a video BRD or data?

Thanks,

Jon

Hi Jon.
I've ordered some different media that I have discovered is deemed compatible.
The funny thing is that I have made a lot of videos using the same media over the last six months without a problem. Until now.
The new media should be here tomorrow and I will let you know how it gets on.
The video is BRD. A wedding demo actually.
Regards.
Alan

[pruthe]

I'd recommend doing a full erase of BD-RE before record. I tried recording on top of a previously recorded disk after quick erase and it gagged. Don't remember what error message was. Problem went away after full erase. Btw, I'm using a Sony BD-RE disk and have re-recorded it a number of times.

[Concertpix]

I'd recommend doing a full erase of BD-RE before record. I tried recording on top of a previously recorded disk after quick erase and it gagged. Don't remember what error message was. Problem went away after full erase. Btw, I'm using a Sony BD-RE disk and have re-recorded it a number of times.

I have exactly the same problem, with the same burner and it's driving me crazy! I manage to burn Bluray rewritable disks 50% of the time. The other 50% I get error messages and buring stops somewhere duringg the process, full or quick erase doesn't make ANY difference. And I'm talking about burning to the same media (Panasonic), with the same kind of data (QT-movie) and in the same burner. This inconsistency is terrible. I have to deliver a Bluray disk to a customer a week from now, but I don't dare to burn a non-rewritable disk, as I cannot afford to waste a few at the price they cost.

Anyone?

[jonatsonic]

I have exactly the same problem, with the same burner and it's driving me crazy! I manage to burn Bluray rewritable disks 50% of the time. The other 50% I get error messages and buring stops somewhere duringg the process, full or quick erase doesn't make ANY difference. And I'm talking about burning to the same media (Panasonic), with the same kind of data (QT-movie) and in the same burner. This inconsistency is terrible. I have to deliver a Bluray disk to a customer a week from now, but I don't dare to burn a non-rewritable disk, as I cannot afford to waste a few at the price they cost.

Anyone?

Hi concertpix  -

1) Note Alan's message that he had to find media that was compatible with is burner. Is the Panasonic media listed as compatible for yours?
2) What error messages are you getting? The same one or different ones?
3) Have you tried any of the suggestions in the thread. Please list what you have done to resolve the issue specifically. "Everything" doesn't count  

Thanks,

Jon

[firenhancer]

I have exactly the same problem, with the same burner and it's driving me crazy! I manage to burn Bluray rewritable disks 50% of the time. The other 50% I get error messages and buring stops somewhere duringg the process, full or quick erase doesn't make ANY difference. And I'm talking about burning to the same media (Panasonic), with the same kind of data (QT-movie) and in the same burner. This inconsistency is terrible. I have to deliver a Bluray disk to a customer a week from now, but I don't dare to burn a non-rewritable disk, as I cannot afford to waste a few at the price they cost.

Anyone?

1. Try Tsantee's suggestion
2. Try using TDK or other media.

[Concertpix]

Hi concertpix  -

1) Note Alan's message that he had to find media that was compatible with is burner. Is the Panasonic media listed as compatible for yours?
2) What error messages are you getting? The same one or different ones?
3) Have you tried any of the suggestions in the thread. Please list what you have done to resolve the issue specifically. "Everything" doesn't count  

Thanks,

Jon

OK, thanks John. Here's some more detailed information:

1) Panasonic media is apparantly compatible, as in (about) 50% of the cases, burning works perfectly.

2) error message reads:
    - The drive reported an error
    - Sense Key = Medium Error
    - Sense Code = 0 x 10
    - Invalid Block Size for command

3) I always do a full erase, not a quicky. I've tried driver firmware update, different media (LG and Panasonic), closing down all other applications on the Mac, disabling screen saver. I cannot change the burn speed, as this option is not highlighted in the menu. I cannot acces 'buffer underrun prevention' as this item is not highlighted either. In the non-highlighted text, however, the 'buffer underrun prevention' box is already checked. I cannot try another burner, as I only bought one. All connections are in perfect condition.

The only thing I didn't try yet is 'saving as disk image' first. But I'm reluctant to try that, because the TS already reported that this doesn't help either. And my Mac is occupied for at least 4 hours with every test burning session... in the meantime my other tasks come to a standstill. So I'm testing at night, but now I'm running out of nights as the deadline gets nearer.

Edited by Concertpix, 14 January 2010 - 09:48 AM.

[Concertpix]

OK, thanks John. Here's some more detailed information:

1) Panasonic media is apparantly compatible, as in (about) 50% of the cases, burning works perfectly.

2) error message reads:
    - The drive reported an error
    - Sense Key = Medium Error
    - Sense Code = 0 x 10
    - Invalid Block Size for command

3) I always do a full erase, not a quicky. I've tried driver firmware update, different media (LG and Panasonic), closing down all other applications on the Mac, disabling screen saver. I cannot change the burn speed, as this option is not highlighted in the menu. I cannot acces 'buffer underrun prevention' as this item is not highlighted either. In the non-highlighted text, however, the 'buffer underrun prevention' box is already checked. I cannot try another burner, as I only bought one. All connections are in perfect condition.

The only thing I didn't try yet is 'saving as disk image' first. But I'm reluctant to try that, because the TS already reported that this doesn't help either. And my Mac is occupied for at least 4 hours with every test burning session... in the meantime my other tasks come to a standstill. So I'm testing at night, but now I'm running out of nights as the deadline gets nearer.

Tried 'saving as disk image first' anyway, and... it worked! I hope this is a permanent solution, the the problem is solved. Thank you all very much.

[Ed197]

I had a similar problem on my MacPro using OS10.5.7 and then again with OS10.6. It turned out my Mac optical drive for burning CD/DVD's needed replacement. Once I replaced the unit no more problems with that message.