24 replies to this topic

[PhotoMagicCreations]

I have a Sony Handycam HDR-XR500V camcorder and I have recorded our Christmas get together in HD. The files were transferred from the camera's hard drive to my new desktop computer (specs are listed below). I opened VideoWave and selected the videos and placed them on the storyboard. The videos play fine in VideoWave. Then I selected all the transition spaces and clicked on random transitions. Then I saved the file and clicked on the button to switch me to MyDVD to create the dvd. I clicked on the AVCHD button and then chose a menu (I don't remember the name, but it has a gold background with a gold ribbon going across the bottom of the screen with snow falling). The quality is set to "fit to disc" which was the same settings as HQ as the video compilation is only 33 minutes long. I have noticed that when it is rendering, instead of seeing the video, after the initial start, it changes to a gray screen that says AVCHD. Then after a while, that screen changes to black (this might happen when it moves to "encoding menus"). I notice that my computer seems to be busy with the light flickering. The time it took to render the movies was 13 minutes, and to render the menu it has been now 35 minutes and still going.

I have used this same VideoWave file and instead of clicking on the AVCHD button, I clicked the DVD button to create a dvd and everything worked fine. I saw the whole video render and it only took 17 minutes to create the whole dvd. I know that this is only SD quality instead of HD quality. I can't seem to get AVCHD to work. I am going to try a  different menu to see if that will resolve this. Has anyone had this problem before?

Kelly

[PhotoMagicCreations]

Okay, here is an update.

I have disconnected the internet, turned off Norton Antivirus, and opened MyDVD and the project file I had created. I changed the menu to Snowflakes, then changed the quality to "same as original" and also checked the box to create a DVD as well as create an ISO file. I was able to get the AVCHD to render all the way through. I noticed that I would get glimpses of video when a transition occurred, then a gray screen saying AVCHD during the rendering process. It took 9 minutes to render the videos, and then it took only a few seconds to render the menu (I actually saw the menu in action), then it took 12 minutes to write format and finish writing the dvd. Now I have a new problem. The audio is not in sync with the video. The original project in VideoWave plays fine, but it is out of sync when I place the disc back in my computer and view it with Roxio. Any help would be greatly appreciated.

Kelly

[PhotoMagicCreations]

Has anyone had any problems with audio not syncing with the video when creating a AVCHD disc. I have about 26 mts video clips that make up a 33 minute video. I am using the new desktop computer which specs are shown below.  Any ideas of how to fix this problem???

Kelly

[Jim_Hardin]

Has anyone had any problems with audio not syncing with the video when creating a AVCHD disc. I have about 26 mts video clips that make up a 33 minute video. I am using the new desktop computer which specs are shown below.  Any ideas of how to fix this problem???

Kelly

Your posts are a little confusing to try to follow.

Might be a good idea to spell out your problem the details of how you get there.

You can skip the unrelated stuff like your screen turning gray and the minutes it takes.

And you mentioned Sync so tell us where you are getting your Source files and how.

Might be a good idea to move this into Blu-ray/AVCHD forum?

[PhotoMagicCreations]

Okay Jim,

I will start a new thread in the Bluray/AVCHD forum and try to explain my problem better.

Kelly

[PhotoMagicCreations]

I am having trouble creating an AVCHD disc. I have copied 26 .mts video clips from my Sony Handycam HDR-XR500V video camera to my new desktop computer (specs are below). Then I opened VideoWave and dropped them all in and used random transitions. I then opened MyDVD and picked out the Snowflake menu and created a regular dvd (which I know makes my video a standard definition video), the dvd (and iso file) was created with no problems and plays fine on my DVD player. When I create a AVCHD disc (and iso file), I test it on my computer (as I do not have a bluray player that will play AVCHD files) the audio is not in sync with the video. I also played the iso file, and it too is out of sync. When I recorded the AVCHD disc, I turned off Norton Antivirus and disconnected the computer from the internet.

Does anyone have any ideas of what could be causing the AVCHD disc to be out of sync when using the same files and creating a DVD disc, everything seems to be working okay?

Kelly

[sknis]

Quick reply, many OOS issues are cured by first defragging the hard drive and then by not having anythng else running.

Nice computer!  

[PhotoMagicCreations]

Sknis,

Thank you for your reply. I did what you suggested, I defragmented my computer (however, it is brand new - 3 weeks old), and I tried again to create an AVCHD disc, but I am still having out of sync issues. I am using my hardware to create the video, as my specs are more than adequate, and I am setting the quality of the video to "same as original." I make sure that there are no other applications running, I turn off Norton Antivirus, and I even disconnect my internet connection.

Any other suggestions?

Kelly

[sknis]

Sknis,

Thank you for your reply. I did what you suggested, I defragmented my computer (however, it is brand new - 3 weeks old), and I tried again to create an AVCHD disc, but I am still having out of sync issues. I am using my hardware to create the video, as my specs are more than adequate, and I am setting the quality of the video to "same as original." I make sure that there are no other applications running, I turn off Norton Antivirus, and I even disconnect my internet connection.

Any other suggestions?

Kelly

Try software just to see if that works better.  Any chance that the capture was OOS to begin with?

Did you actually copy or did you capture the files to your computer?

[PhotoMagicCreations]

Sknis,

I connected the video camera to my computer and copied the files to my hard drive. The videos play fine in VideoWave. I also took the same video project and created a standard dvd and the video plays fine - it's just not high definition quality. However, when I take the same VideoWave project and try and create an AVCHD, the audio and video is out of sync.

I did try your suggestion and created a dvd using software rendering, but the video is still out of sync with the audio.

I really would like to figure this out. I do have an ATI card that can use ATI Stream technology. If I understand it right, you need to download AVIVO or Catalyst. Does anyone use these programs and are there any issues I should know about before downloading it.  I don't know how this works with Roxio. Would this help my problem?

Kelly

Edited by PhotoMagicCreations, 06 January 2010 - 04:58 PM.

[sknis]

Sknis,

I connected the video camera to my computer and copied the files to my hard drive. The videos play fine in VideoWave. I also took the same video project and created a standard dvd and the video plays fine - it's just not high definition quality. However, when I take the same VideoWave project and try and create an AVCHD, the audio and video is out of sync.

I did try your suggestion and created a dvd using software rendering, but the video is still out of sync with the audio.

I really would like to figure this out. I do have an ATI card that can use ATI Stream technology. If I understand it right, you need to download AVIVO or Catalyst. Does anyone use these programs and are there any issues I should know about before downloading it.  I don't know how this works with Roxio. Would this help my problem?

Kelly

My guess ( a wild one) is that it would make things worse.  My card does the rendering pretty quickly and have not had the need to use the Stream Technology.
Are you making images files as a separate step?

Edited by sknis, 07 January 2010 - 02:53 PM.

[PhotoMagicCreations]

Sknis,

In reference to your last post, I am not sure what you were asking when you said, "Are you making separate image files as a separate step."

There are 26 individual .mts files that are loaded into VideoWave with random transitions.

Kelly

[sknis]

Sknis,

In reference to your last post, I am not sure what you were asking when you said, "Are you making separate image files as a separate step."

There are 26 individual .mts files that are loaded into VideoWave with random transitions.

Kelly

A little reading will help.  

OK, when you finish in Video Wave and have saved your files, do not click on that button to take you to My DVD.  In the past, that was a lite version and people had problems with it.  After you have saved your project, close Video Wave and open "Create DVD."  Select the AVCHD option.  Go to the top menu select file and then select project settings.  Select the project settings to encode to the same (or close) to the original file quality.  My camcorder records mpg2 at 1440 by 1080 so I use SP.  If you get the error message, you can try a different setting.  

Add your video file or project that you saved in Video Wave.  Remembering that  you can get only about 40 minutes of video on a single sided AVCHD disc.  When you select to burn, a window dialog box will open.  De-select burn to disc and make folder set.  Select Image file.  Name it and make sure that you know where the image files will be stored.  Even with your computer it may take several hours.

When the file finishes encoding, mount a virtual drive from the top menu of the Creator 2010 home page and add that ISO.  Use something like VLC Media player to play the ISO file.  If it looks OK, then just copy the ISO file to a disc.   There is an app on the home page for that.

Edited by sknis, 09 January 2010 - 06:41 AM.

[PhotoMagicCreations]

Sknis,

Thank you for your reply. I will try your suggestion and post back my results.

Kelly

[PhotoMagicCreations]

Sknis,

I am sorry it has taken me so long to get back to you regarding this subject, but I was pulled to do another project that took up a lot of my time. So here I am trying to see how I can create a AVCHD disc without having an audio issue.

Here is a recap of my situation.

I have a Sony HDR-XR500V video camera and took some HD (1920x1088, 29.97 frame rate) videos. I copied the video files from the Sony camera's hard drive to my new desktop computer (see below for the specs on new computer).

I then brought the HD files into VideoWave and created a project (28 minutes long).

I then closed out VideoWave and opened MyDVD and selected AVCHD. I selected a menu and added the VideoWave project. When I create an AVCHD disc, the audio does not match the video. When I take the same video project and create a HQ DVD instead of an AVCHD disc, the audio matches perfectly with the video. This tells me that there is nothing wrong with how I copied the video files from the camcorder to the computer.

I did try your suggestion to create just a folder set and play the ISO file. When I created the folder set, I did not see an ISO file, but I did see a BDMV file folder and in that folder I saw a Stream folder. In the Stream folder, I saw the AVCHD video and played it. The audio still does not match the video - the audio is way behind the video. I even tried your suggestion and used SP Quality instead of HQ setting. The audio is still an issue.

I also tried just creating an AVCHD ISO file, and the audio is still off.  

Are there any other suggestions out there that I should try to fix this. Creating HD discs was the main reason why I purchased Creator 2010 Pro.

Any further help on this would greatly be appreciated.

Kelly

[sknis]

Sknis,

I am sorry it has taken me so long to get back to you regarding this subject, but I was pulled to do another project that took up a lot of my time. So here I am trying to see how I can create a AVCHD disc without having an audio issue.

Here is a recap of my situation.

I have a Sony HDR-XR500V video camera and took some HD (1920x1088, 29.97 frame rate) videos. I copied the video files from the Sony camera's hard drive to my new desktop computer (see below for the specs on new computer).

I then brought the HD files into VideoWave and created a project (28 minutes long).

I then closed out VideoWave and opened MyDVD and selected AVCHD. I selected a menu and added the VideoWave project. When I create an AVCHD disc, the audio does not match the video. When I take the same video project and create a HQ DVD instead of an AVCHD disc, the audio matches perfectly with the video. This tells me that there is nothing wrong with how I copied the video files from the camcorder to the computer.

I did try your suggestion to create just a folder set and play the ISO file. When I created the folder set, I did not see an ISO file, but I did see a BDMV file folder and in that folder I saw a Stream folder. In the Stream folder, I saw the AVCHD video and played it. The audio still does not match the video - the audio is way behind the video. I even tried your suggestion and used SP Quality instead of HQ setting. The audio is still an issue.

I also tried just creating an AVCHD ISO file, and the audio is still off.  

Are there any other suggestions out there that I should try to fix this. Creating HD discs was the main reason why I purchased Creator 2010 Pro.

Any further help on this would greatly be appreciated.

Kelly

Sorry, I don't have any more ideas.  Perhaps someone else will.  
If you were using XP, I would tell you to try to turn off audio acceleration.  Since you are using W7, I don't even know if that is an option.  I don't even think it was in Vista.  Have you looked at updating the drivers for your audio device?  Have you tried to play a DVD on a different player?  Go to an electronics store and ask them if you can try.   Have you looked to see if there are any software updates for your blu-ray player?

BTW, update Creator 2010 to SP2.

Edited by sknis, 18 February 2010 - 01:39 PM.

[PhotoMagicCreations]

Sknis,

Thank you for all your help. After working with this issue, I have found a workaround that may help others on this forum.

The roundabout way I used to create an AVCHD disc is as follows.

I output the VideoWave project to MPEG-2 HD 1080i video file. (My original files in the VideoWave project were .m2ts files that were taken from my Sony HDR-XR500V video camera. These video files are 1920x1088 with a frame rate of 29.97.)

Then I opened MyDvd, selected AVCHD, added the MPEG-2 file (instead of the VideoWave Project), selected the HQ setting and created a dvd menu.

I then clicked on the "Burn" button and created an ISO file. I checked the ISO file by loading it into a virtual drive and playing it with CinePlayer. The ISO file played fine with no audio problems.

Then I used ImgBurn to burn the ISO file to disc.

By doing the above, I was able to create an AVCHD disc where the audio matched the video. It just seems like a lot of hoops to go through just to create an AVCHD disc.

If anyone has any other suggestions, please let me know.

Kelly

[psueric]

I am having a problem very similar to this user.  

here's my details

I've got Roxio Creator 2010 Pro installed on my Dell Dimension DM061 computer.
The computer is running Windows Vista Home Premium (32 bit), Service Pack 2,
The Processor is an Intel® Core™2 CPU 4300@1.80GHz
Memory is 3.00GB

I've used Videowave to create a fairly standard production of video clips, which were all recorded on a canon vixia HF S200.  When my production was complete, I used "Output - Send to MyDVD" in order to create an ISO ifle for burning to DVD.  I selected DVD (without menus) for my production type.  I added chapter breaks (71 of them) to my production, and hit "burn".  An ISO file was created, which created a perfect DVD.

Next, from MyDVD, I select "File - Change production to - BluRay.  I hit "burn" again.  This time, and ISO file was created, but when I burned the ISO file to BluRay, the Audio was out of sync with the video.  At the start of the video, the Audio was ok, but within 30 minutes of watching the video, the audio track was noticably ahead of the video.  By the end of the video 2:35:00, the audio was approx 2 seconds ahead of the video.
I burned 2 BluRay discs using the ISO file, and both BluRay Discs were identical.

I also burned have burned 2 iso files using the exact same MyDVD project, and the resulting ISO files were substantially different in size.  Both files created BluRay Discs with the previously mentioned Audio Sync Problems, but the first disc had a slightly larger delay than the second disc.  The resulting ISO file sizes were - 1st try - 15,466,889,216 bytes  and the 2nd try - 15,467,282,432 bytes.  As you can see, the 2nd try was almost 1MB larger than the 1st try.  This isn't a substantial percentage difference, however, given that they were both created from identical sources, with identical options selected, I would have expected Identical results.

Her solution to burn an MPG file first may work, however, then I lose all the 71 chapters that I created for my BluRay Disc.  I would have to re-create them manually within MyDVD (and that wouldn't be any fun)
Since this problem is from over a year ago, I'm hoping that someone has a solution by now.

[gi7omy]

You posted to a thread which is over a yewar old. The logical assumption is that, as no-one has been back since February last year, the 'cure' mentioned works

[psueric]

gi7omy, on 21 March 2011 - 03:13 PM, said:

You posted to a thread which is over a yewar old. The logical assumption is that, as no-one has been back since February last year, the 'cure' mentioned works

As I stated in my post...the "Workaround" as mentioned in the previous post isn't a workaround for my situation, as I have a videowave project with 71 chapters.  The program allows me to carry those chapter marks into my DVD project seemlessly. (however, in my case, as with the previous poster, I get an Audio Sync problem)

The proposed workaround requires me to create a single video file (with no chapter markings) then add that single Video file into MyDVD (giving me a DVD project with no chapter marks)  
I could then spend countless hours, searching individually for the timepoints, and manually adding the chapter marks in MyDVD project.

Since this problem is over a year old.  And other users have identified the same problem...I'm hoping for a "fix" rather than a workaround that doesn't really work for me.