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creator 2009


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#1 mogambow

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Posted 16 January 2010 - 09:07 PM

I spent $99.00 for creator 2009, wont run and can't get support. program hangs up. DISCUSTED!
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#2 gi7omy

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Posted 16 January 2010 - 09:19 PM

How about a few details - OS, computer specs, (including graphics, RAM and CPU) and just what you mean 'won't run' - every app, home app - what?)

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#3 Brendon

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Posted 17 January 2010 - 12:35 AM

If you got it within the past 30 days from Roxio directly, they'll refund you without question.

If you got it from someone else, try to get a refund from that vendor.
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#4 firenhancer

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Posted 17 January 2010 - 07:29 AM

QUOTE (Brendon @ Jan 17 2010, 03:35 AM) <{POST_SNAPBACK}>
If you got it within the past 30 days from Roxio directly, they'll refund you without question.


Creator 2009 - not a chance, Roxio sold the product in last 30 days.

Edited by firenhancer, 17 January 2010 - 07:48 AM.


#5 Big_Dave

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Posted 17 January 2010 - 07:53 AM

I see that Creator 2010 is on sale at Best Buy for $54.99.
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#6 jmhoraze

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Posted 20 January 2010 - 11:43 PM

QUOTE (mogambow @ Jan 16 2010, 09:07 PM) <{POST_SNAPBACK}>
I spent $99.00 for creator 2009, wont run and can't get support. program hangs up. DISCUSTED!

So why did you buy Roxio Creator 2009 when it is already about 2 years old, and the more recent Roxio Creator 2010 is out?  And why didn't you shop around and get the Roxio Creator 2009 for about $45 or less?  And why wouldn't the program run?  Have you verified the system requirements listed on the box to match the system you have tried to install the application to?  Any error messages you could share so that we can pin-point the problem?  Oh, and last but not least: it is spelled "disgusted" (with a 'g').

So many questions...   wink.gif

Hope it helps.
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