WebTicket 1/19/2010
My mother has a small difficulty with her Roxio Photo Suite 5. She has inadvertantly deleted a small selection of photo's. However, I believe there is a master file containing all photo's which cannot be deleted. Please could you tell me how to access this so that we can restore the deleted files.
Many thanks for your help.
Regards
Sar
0
Roxio Photo Suite 5
Started by
Edenwall
, Jan 23 2010 04:34 AM
2 replies to this topic
#2
sknis
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Posted 23 January 2010 - 04:42 AM
QUOTE (Edenwall @ Jan 23 2010, 06:34 AM) <{POST_SNAPBACK}>
WebTicket 1/19/2010
My mother has a small difficulty with her Roxio Photo Suite 5. She has inadvertantly deleted a small selection of photo's. However, I believe there is a master file containing all photo's which cannot be deleted. Please could you tell me how to access this so that we can restore the deleted files.
Many thanks for your help.
Regards
Sar
My mother has a small difficulty with her Roxio Photo Suite 5. She has inadvertantly deleted a small selection of photo's. However, I believe there is a master file containing all photo's which cannot be deleted. Please could you tell me how to access this so that we can restore the deleted files.
Many thanks for your help.
Regards
Sar
See if they are in the recycle bin. Does she have any backups? Teach her how to back up files so this doesn't happen again.
There is nothing in Roxio that would be a special master file of deleted files. You might use Windows search to see if those files are anywhere on the computer.
I don't understand what the web ticket is supposed to signify. This is not Roxio Tech Services; just a users group.
Edited by sknis, 23 January 2010 - 04:45 AM.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
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PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
Edenwall
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Posted 23 January 2010 - 10:11 AM
QUOTE (sknis @ Jan 23 2010, 04:42 AM) <{POST_SNAPBACK}>
See if they are in the recycle bin. Does she have any backups? Teach her how to back up files so this doesn't happen again.
There is nothing in Roxio that would be a special master file of deleted files. You might use Windows search to see if those files are anywhere on the computer.
I don't understand what the web ticket is supposed to signify. This is not Roxio Tech Services; just a users group.
There is nothing in Roxio that would be a special master file of deleted files. You might use Windows search to see if those files are anywhere on the computer.
I don't understand what the web ticket is supposed to signify. This is not Roxio Tech Services; just a users group.
Sorry if it was a stupid question, I didn't mean to offend, but I didn't know who to ask. I tried Roxio technical and they gave me this website.
Back up procedures have already been put in place.
Regards
Sar
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