I have EMC 7.5 and I am running Windows XP with Service Pack 3, Interner Explorer 8. I have been able to burn DVDs and CDs in the past. Recently we had a computer virus and had to reinstall Windows. In so doing we lost all our programs and had to reinstall all programs including EMC 7.5. I had backed up my DVD, photo and music, and production files prior and reinstalled all of them as well. When I went to burn a copy of one of my previous productions I am getting an error message that says: "DVD Builder has encountered a problem and needs to close. We are sorry for the inconvenience". Then one of those stupid Windows boxes pops up asking whether I want to send an error message or not to Microsoft. Can anybody tell me what to do here?
1
DVD Burning Issue
Started by
Rob51
, Jan 27 2010 07:19 PM
1 reply to this topic
#2
myguggi
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Posted 27 January 2010 - 07:38 PM
QUOTE (Rob51 @ Jan 27 2010, 10:19 PM) <{POST_SNAPBACK}>
I have EMC 7.5 and I am running Windows XP with Service Pack 3, Interner Explorer 8. I have been able to burn DVDs and CDs in the past. Recently we had a computer virus and had to reinstall Windows. In so doing we lost all our programs and had to reinstall all programs including EMC 7.5. I had backed up my DVD, photo and music, and production files prior and reinstalled all of them as well. When I went to burn a copy of one of my previous productions I am getting an error message that says: "DVD Builder has encountered a problem and needs to close. We are sorry for the inconvenience". Then one of those stupid Windows boxes pops up asking whether I want to send an error message or not to Microsoft. Can anybody tell me what to do here?
I doubt if EMC 7.5 is compatible with IE8, it certainly was not with IE7. Unless you can roll back to IE6, EMC 7.5 will no longer work.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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