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Sonic DVD for Photo Story

Started by Louisa , Jan 29 2010 10:29 AM

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#1 Louisa

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Posted 29 January 2010 - 10:29 AM

I am having a terrible time!!! dry.gif  Yesterday I downloaded Sonic DVD for Photo Story 3. I have tried to install it many, many times. Whenever I copy and paste the CD Key number sent to me by Roxio into the serial number field, the installation program tells me it is the wrong number!!! I have tried all sorts of numbers. I have called Roxio (where they nicely are not charging me for the call), but the tech was of no help. He said I would hear from Roxio in a few hours. No such luck.
PLEASE, HELP ME
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#2 myguggi

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Posted 29 January 2010 - 10:48 AM

QUOTE (Louisa @ Jan 29 2010, 01:29 PM) <{POST_SNAPBACK}>
I am having a terrible time!!! dry.gif  Yesterday I downloaded Sonic DVD for Photo Story 3. I have tried to install it many, many times. Whenever I copy and paste the CD Key number sent to me by Roxio into the serial number field, the installation program tells me it is the wrong number!!! I have tried all sorts of numbers. I have called Roxio (where they nicely are not charging me for the call), but the tech was of no help. He said I would hear from Roxio in a few hours. No such luck.
PLEASE, HELP ME
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Louisa, you posted in the PhotoShow forum which is a completely different program from what you have. I have moved the topic to the only forum where your program has been mentioned. Perhaps someone here can help although the CD key problem can only be solved by Roxio/Sonic.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
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#3 Louisa

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Posted 29 January 2010 - 11:07 AM

QUOTE (myguggi @ Jan 29 2010, 10:48 AM) <{POST_SNAPBACK}>
Louisa, you posted in the PhotoShow forum which is a completely different program from what you have. I have moved the topic to the only forum where your program has been mentioned. Perhaps someone here can help although the CD key problem can only be solved by Roxio/Sonic.



Thank you, Digital Guru. I have tried to get help to no avail. However, will you tell me which forum you placed my request on?
Louisa

#4 myguggi

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Posted 29 January 2010 - 12:14 PM

QUOTE (Louisa @ Jan 29 2010, 02:07 PM) <{POST_SNAPBACK}>
Thank you, Digital Guru. I have tried to get help to no avail. However, will you tell me which forum you placed my request on?
Louisa


Look at the top of this page: Roxio Community > Other Applications > Legacy Products > Sonic Applications > Sonic DVD for Photo Story

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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