Jump to content

Roxio Community

No Video Playback for AVI files


  • Please log in to reply
9 replies to this topic

#1 Spumoni Confused

Spumoni Confused

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 29 January 2010 - 05:41 PM

Creator 2009 (CinePlayer) - When I try to play my AVI files I get audio, but NO VIDEO.
Same problem with Windows Media Player. (Have Windows XP - NVIDIA GeForce 7050/NVIDEA nForrce 610i) However, they play fine with VLC Media Player and Quick Time Player.
I have tried using the converter which does convert the AVI files to MPEG.
But the MPEG does not play VIDEO either. I phoned the paid technical support line,
and the technician did not understand what I was saying at all - he thought that I had a
problem with DVD playback - i haven't even gotten far enough to make a DVD from this program.
Computer geeks usually say something like "you just need to get the right codecs" - which may be true
but baffles me, even though I have a technical electronics background.
I'd appreciate some good advice (or good humour if that's all you got - because you have to laugh at all the time, money and frustration the wonderful world of computer gagetry costs us )

#2 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 29 January 2010 - 06:14 PM

Where did the .avi files originate?  If they don't work in Windows Media Player, is there a reason that you think that Roxio is the problem?

Do you have the Creator 2009, SP4 patch installed?

Edited by grandpabruce, 29 January 2010 - 06:16 PM.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#3 Spumoni Confused

Spumoni Confused

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 01 February 2010 - 12:13 PM

QUOTE (grandpabruce @ Jan 29 2010, 06:14 PM) <{POST_SNAPBACK}>
Where did the .avi files originate?  If they don't work in Windows Media Player, is there a reason that you think that Roxio is the problem?

Do you have the Creator 2009, SP4 patch installed?


Thanks for your response, Grandpabruce. The avi files are from my HP digital camera.
(Photosmart M627) When they did not play the video in WMP. I looked though the Microsoft help, but found nothing to help.  I called HP and they suggested I use the Quick Time Player - which plays them fine. Also, VLC Player works. So when I purchased Creator 2009 - I assumed they would play fine.  
But I will check to see if the SP4 patch is installed and get back to. Thanks again.

#4 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 01 February 2010 - 12:50 PM

If Creator 2009 came with the computer from HP, it's a strong possibility that parts are disabled - that could also be part of the problem.

If you got it separately, just ignore that bit
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#5 Spumoni Confused

Spumoni Confused

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 01 February 2010 - 01:01 PM

QUOTE (Spumoni Confused @ Feb 1 2010, 12:13 PM) <{POST_SNAPBACK}>
Thanks for your response, Grandpabruce. The avi files are from my HP digital camera.
(Photosmart M627) When they did not play the video in WMP. I looked though the Microsoft help, but found nothing to help.  I called HP and they suggested I use the Quick Time Player - which plays them fine. Also, VLC Player works. So when I purchased Creator 2009 - I assumed they would play fine.  
But I will check to see if the SP4 patch is installed and get back to. Thanks again.



Hi grandpabruce - I just checked the downloads and I'm completely updated - the SP4 is already
installed. I double-checked the video sttings -and just checked all the different types of files.
I tried to play the files I converted to MPEG through Creator 2009 - still no video and no error codes.
My avi files do not display the video in WMP on our other computer as well. This is weird.


Edited by Spumoni Confused, 02 February 2010 - 12:19 PM.


#6 Spumoni Confused

Spumoni Confused

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 02 February 2010 - 12:22 PM

QUOTE (gi7omy @ Feb 1 2010, 12:50 PM) <{POST_SNAPBACK}>
If Creator 2009 came with the computer from HP, it's a strong possibility that parts are disabled - that could also be part of the problem.

If you got it separately, just ignore that bit


I bought the software separately. My camera is HP but computer is not. Thanks.


#7 firenhancer

firenhancer

    Digital Master

  • Members
  • PipPipPipPipPip
  • 1,612 posts
  • Gender:Male

Posted 02 February 2010 - 12:55 PM

QUOTE (Spumoni Confused @ Feb 1 2010, 04:01 PM) <{POST_SNAPBACK}>
Hi grandpabruce - I just checked the downloads and I'm completely updated - the SP4 is already
installed. I double-checked the video sttings -and just checked all the different types of files.
I tried to play the files I converted to MPEG through Creator 2009 - still no video and no error codes.
My avi files do not display the video in WMP on our other computer as well. This is weird.


Also the camera uses .AVI container, the original video format is MotionJPEG as per HP Spec and that could be the problem. When playing in QT, do a Ctrl + I, which should bring audio/video specs of the file.

#8 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 02 February 2010 - 02:03 PM

QUOTE (Spumoni Confused @ Feb 1 2010, 03:01 PM) <{POST_SNAPBACK}>
Hi grandpabruce - I just checked the downloads and I'm completely updated - the SP4 is already
installed. I double-checked the video sttings -and just checked all the different types of files.
I tried to play the files I converted to MPEG through Creator 2009 - still no video and no error codes.
My avi files do not display the video in WMP on our other computer as well. This is weird.


Sorry that I did not see your post, yesterday.  Firenhancer is correct.  As far as I know, none of the Roxio suites accept Motion JPEG files.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#9 Spumoni Confused

Spumoni Confused

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 08 February 2010 - 12:17 PM

QUOTE (grandpabruce @ Feb 2 2010, 02:03 PM) <{POST_SNAPBACK}>
Sorry that I did not see your post, yesterday.  Firenhancer is correct.  As far as I know, none of the Roxio suites accept Motion JPEG files.


Thanks for all your help. I've resolved my problem by purchasing QuickTime 7 Pro.
I use it to convert my Motion JPEG into their movie file.
Then I use Creator 2009 to create a DVD with titles etc. Works great!
Thanks again to Firenhancer and GrampaBruce.
Spumoni.

#10 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 08 February 2010 - 01:41 PM

QUOTE (Spumoni Confused @ Feb 8 2010, 02:17 PM) <{POST_SNAPBACK}>
Thanks for all your help. I've resolved my problem by purchasing QuickTime 7 Pro.
I use it to convert my Motion JPEG into their movie file.
Then I use Creator 2009 to create a DVD with titles etc. Works great!
Thanks again to Firenhancer and GrampaBruce.
Spumoni.


You are welcome.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users