Jump to content

Roxio Community

Can Someone Please Help With This Error.


  • Please log in to reply
26 replies to this topic

#1 nig5

nig5

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 10 January 2006 - 07:02 PM

added files etc to put on a dvd.and after a short time i got this error
E80041925: TrackWriter error - Command retry failed - [T7118]

#2 james_hardin

james_hardin

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 10,000 posts
  • Gender:Male

Posted 11 January 2006 - 12:42 PM

View Postnig5, on Jan 10 2006, 10:02 PM, said:

added files etc to put on a dvd.and after a short time i got this error
E80041925: TrackWriter error - Command retry failed - [T7118]

Pretty vague…

Tell use which application in Suite you are using?

What is your Burner make/model?

What media are you using?

Have you been successful with other burns – CD for example?
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

#3 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 12 January 2006 - 06:44 PM

View Postjames_hardin, on Jan 11 2006, 12:42 PM, said:

Pretty vague…

Tell use which application in Suite you are using?

What is your Burner make/model?

What media are you using?

Have you been successful with other burns – CD for example?

I'm also having the same error (trackwaiter error) as James Hardin, plus I get error E80041882 (disc error-power calibration error).  I have successfully burned hundreds of CDs over the past year using the following equipment:  PC is Compaq Presario, using Windows ME.  I've been using ECDC 6 to record the music from the hard drive on my PC and then burn it to the CDs.  The errors came suddenly, inexplicably.

I reach phase progress 100% and disc progress 33%-and then the cd spits out and I get the error notice.

I've tried three different brands of CD, all made for music.  I've restarted my computer numerous times. I've checked all my connections (but I'm not sure what is a bus (SCSI only).  I've even erased everything on my PC and restored.  Didn't help.

I would be very grateful for any help/comments/advice.  Many thanks.

Donald Sullivan  (sully30)

#4 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 12 January 2006 - 07:10 PM

View Postsully30, on Jan 12 2006, 06:44 PM, said:

I'm also having the same error (trackwaiter error) as James Hardin, plus I get error E80041882 (disc error-power calibration error).  I have successfully burned hundreds of CDs over the past year using the following equipment:  PC is Compaq Presario, using Windows ME.  I've been using ECDC 6 to record the music from the hard drive on my PC and then burn it to the CDs.  The errors came suddenly, inexplicably.

I reach phase progress 100% and disc progress 33%-and then the cd spits out and I get the error notice.

I've tried three different brands of CD, all made for music.  I've restarted my computer numerous times. I've checked all my connections (but I'm not sure what is a bus (SCSI only).  I've even erased everything on my PC and restored.  Didn't help.

I would be very grateful for any help/comments/advice.  Many thanks.

Donald Sullivan  (sully30)

Sully,

It sounds like your burner is ready for its trip to that great recycling bin in the sky, after long and faithful service.

Lynn

#5 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 12 January 2006 - 08:26 PM

View Postlynn98109, on Jan 12 2006, 07:10 PM, said:

Sully,

It sounds like your burner is ready for its trip to that great recycling bin in the sky, after long and faithful service.

Lynn

Thanks, Lynn.  But when I wiped my PC clean and restored everything, that included restoring my ECDC 6 from the Roxio CD I still have.  Wouldn't that have been the same as installing a new burner?   Or am I mixing oranges and apples or something?  Maybe some component in my PC that supports the burner went to the great beyond?  (My PC is six going on seven--is that a normal lifespan?)  Thanks again.

#6 tbrewst

tbrewst

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 12,410 posts
  • Gender:Male
  • Location:Taos,NM

Posted 12 January 2006 - 09:21 PM

Not to put words in her mouth but I think what she's saying is your drive might be getting ready to go belly up.Those two error messages are alot of times indications of impending drive failure.Sorry if I'm getting your thinking wrong Lynn.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS

#7 Larry

Larry

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 11,193 posts

Posted 12 January 2006 - 09:49 PM

View Posttbrewst, on Jan 12 2006, 11:21 PM, said:

Not to put words in her mouth but I think what she's saying is your drive might be getting ready to go belly up.Those two error messages are alot of times indications of impending drive failure.Sorry if I'm getting your thinking wrong Lynn.

I read it that way to Terry, and the same thought came to mind as a possibility. Sometimes using a drive cleaner can help. Like the ones you can get at places like Radio Shack (or most electronic stores) with the little brushes that you play in the drive and it cleans the lens.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7

#8 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 13 January 2006 - 03:08 AM

View Postlbissonette, on Jan 12 2006, 09:49 PM, said:

I read it that way to Terry, and the same thought came to mind as a possibility. Sometimes using a drive cleaner can help. Like the ones you can get at places like Radio Shack (or most electronic stores) with the little brushes that you play in the drive and it cleans the lens.

I keep forgetting about that one.

But burners are hardware, and like anything mechanical, can wear out.  Re-installing the software is like repainting the house to solve the plumbing problem.

If cleaning the lens with one of the devices Larry mentioned doesn't fix it, then it is time to get a new burner.

Reminder: before buying new hardware or software, read the specifications to see if it is compatible with your system.  I bought my CD burner on eBay to make sure it was old enough.  At the other end of the scale, we've had a post on ECDC 5 from someone who appears to have bought a new DVD burner and now needs a new computer to go with it.

Lynn

Edited by lynn98109, 13 January 2006 - 03:13 AM.


#9 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 13 January 2006 - 08:28 AM

View Postlynn98109, on Jan 13 2006, 03:08 AM, said:

I keep forgetting about that one.

But burners are hardware, and like anything mechanical, can wear out.  Re-installing the software is like repainting the house to solve the plumbing problem.

If cleaning the lens with one of the devices Larry mentioned doesn't fix it, then it is time to get a new burner.

Reminder: before buying new hardware or software, read the specifications to see if it is compatible with your system.  I bought my CD burner on eBay to make sure it was old enough.  At the other end of the scale, we've had a post on ECDC 5 from someone who appears to have bought a new DVD burner and now needs a new computer to go with it.

Lynn

I'm semi-literate when it comes to computers (some might say illiterate), but thanks to you guys I've leared something.  I'd always thought that a burner was just software, like the one in ECDC or Nero.  So if I'm understanding all this correctly, the burner is a hard component of my PC, and I can get in places like Radio Shack.  

Next question:  Is it easy to install, or should I find a computer guru (there are some in town who charge reasonable fees).  Or, do you think it might be wiser to just replace a six-year-old PC?

#10 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 13 January 2006 - 10:36 AM

View Postsully30, on Jan 13 2006, 08:28 AM, said:

I'm semi-literate when it comes to computers (some might say illiterate), but thanks to you guys I've leared something.  I'd always thought that a burner was just software, like the one in ECDC or Nero.  So if I'm understanding all this correctly, the burner is a hard component of my PC, and I can get in places like Radio Shack.  

Next question:  Is it easy to install, or should I find a computer guru (there are some in town who charge reasonable fees).  Or, do you think it might be wiser to just replace a six-year-old PC?

A burner is a CD drive that can burn discs.  Like a car door, it can be replaced.

Before I installed the first CD-RW (burner), I read the for Dummies book a bunch of times and kept referring to it as I worked.  I re-read it again before replacing the first one.

If you are content with your current setup, and can get a burner at a reasonable price that won't tax the processor too much, it might be reasonable to replace the burner.

On the other hand, last March I ended up getting a new computer with a 2.4GHz processor, 6 times what this Win98 SE computer has, and I use the new WinXP computer for processor-intensive things like CD burning and picture scanning.  (I detest WinXP.)

I'm having trouble updating/upgrading my AntiVirus - Norton 2002 was fine, but they aren't giving updates for the Virus defintions anymore; I tried Norton 2005, and within 40 hours had purchased a replacement which I hope arrives in the mail today.  I expect the AV to work for my computer, not my computer to work for the AV program.  So, there are tradeoffs.  However, a new computer is certainly something you should consider at this point.  I know that there is little I can add to the old one.  And I had a CD-RW/DVD-ROM combo drive added to the new one, which I don't have the resources to do with the old one.

New computers are so cheap, there's no point in putting a lot of money into an old one (consider what I say, not what I do ...)

Let us know how it goes.

Lynn

#11 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 13 January 2006 - 02:14 PM

View Postlynn98109, on Jan 13 2006, 10:36 AM, said:

A burner is a CD drive that can burn discs.  Like a car door, it can be replaced.

Before I installed the first CD-RW (burner), I read the for Dummies book a bunch of times and kept referring to it as I worked.  I re-read it again before replacing the first one.

If you are content with your current setup, and can get a burner at a reasonable price that won't tax the processor too much, it might be reasonable to replace the burner.

On the other hand, last March I ended up getting a new computer with a 2.4GHz processor, 6 times what this Win98 SE computer has, and I use the new WinXP computer for processor-intensive things like CD burning and picture scanning.  (I detest WinXP.)

I'm having trouble updating/upgrading my AntiVirus - Norton 2002 was fine, but they aren't giving updates for the Virus defintions anymore; I tried Norton 2005, and within 40 hours had purchased a replacement which I hope arrives in the mail today.  I expect the AV to work for my computer, not my computer to work for the AV program.  So, there are tradeoffs.  However, a new computer is certainly something you should consider at this point.  I know that there is little I can add to the old one.  And I had a CD-RW/DVD-ROM combo drive added to the new one, which I don't have the resources to do with the old one.

New computers are so cheap, there's no point in putting a lot of money into an old one (consider what I say, not what I do ...)

Let us know how it goes.

Lynn

Many, many thanks, Lynn.  I've done a little googling and found some reconditioned burnere reasonably priced (under $50.00).  I've decided to give that a try, and if it doesn't do the job, I'll probably go for a new PC.  From the looks of the illustrations, the burners appear to be the kind of component that will slide into the PC  as a unit (like a cartridge, maybe?).  Thanks again.

Sully

#12 tbrewst

tbrewst

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 12,410 posts
  • Gender:Male
  • Location:Taos,NM

Posted 13 January 2006 - 03:17 PM

If you are going to replace the existing one it shouldn't be that big of a deal.Probably 2 screws on each side of the drive holding it in the drive bay.Open both sides of the case and undo the screws.Reach in and undo the IDE cable,sound cable (probably there) and power cable.Slide the new drive in,reattach the cables and screws and away you go.The one thing that is really important is there is a jumper on the back of the drive.This will tell the system if the drive is set for master or slave.It is ULTRA important that this is set correctly.Look at the old one,see what the setting is and match that on the new one.Chances are that there is either a sticker or it is embossed on the drive to tell you what setting is what.As long as you get that right then when you fire up the machine again Windows will recognize the new drive and you should be in business.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS

#13 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 13 January 2006 - 03:25 PM

View Posttbrewst, on Jan 13 2006, 03:17 PM, said:

If you are going to replace the existing one it shouldn't be that big of a deal.Probably 2 screws on each side of the drive holding it in the drive bay.Open both sides of the case and undo the screws.Reach in and undo the IDE cable,sound cable (probably there) and power cable.Slide the new drive in,reattach the cables and screws and away you go.The one thing that is really important is there is a jumper on the back of the drive.This will tell the system if the drive is set for master or slave.It is ULTRA important that this is set correctly.Look at the old one,see what the setting is and match that on the new one.Chances are that there is either a sticker or it is embossed on the drive to tell you what setting is what.As long as you get that right then when you fire up the machine again Windows will recognize the new drive and you should be in business.

Before going in, be sure the computer is off, down to the wall socket.  Just to be on the safe side.  You don't want to shock the computer.

But I'd still recommend the for Dummies book (Upgrading & Repair Computers for Dummies, I think).

Lynn

#14 tbrewst

tbrewst

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 12,410 posts
  • Gender:Male
  • Location:Taos,NM

Posted 13 January 2006 - 03:31 PM

The book is a good idea.It'll walk you through and show you some pics.I was just trying to show that's it's not really a complicated thing to do.Thanks Lynn,good advice.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS

#15 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 13 January 2006 - 04:33 PM

View Posttbrewst, on Jan 13 2006, 03:31 PM, said:

The book is a good idea.It'll walk you through and show you some pics.I was just trying to show that's it's not really a complicated thing to do.Thanks Lynn,good advice.

Sounds simple enough--even for me--but I'll go with the book just to be on the safe side.  Now all I gotta do is find it.  I have a Windows ME for Dummies, but that's all.  I've seen lots of For Dummies books in the library, but if it's not there I'll shell out a few bucks.  Worth it.  

Thanks to all of ya,

Sully

#16 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 13 January 2006 - 06:38 PM

View Postlynn98109, on Jan 13 2006, 03:25 PM, said:

Before going in, be sure the computer is off, down to the wall socket.  Just to be on the safe side.  You don't want to shock the computer.

But I'd still recommend the for Dummies book (Upgrading & Repair Computers for Dummies, I think).

Lynn

I've been looking into this thing, and I've come across something else that confuses me.  Is the CD burner drive you mention and the CDRW drive one and the same?  I ask because I had a new CDRW drive installed in February of last year.  

If the two drives are one and the same, would it have worn out so fast?  The PC is over six, but the CDRW drive has seen only one year service.  But as I mentioned, I've already burned well over three hundred CDs (still have a hundred or so to go).

Also, something I forgot to mention.  The only option I get for speed is 4X  (I've always chosen 12 before.

Sully

Edited by sully30, 13 January 2006 - 08:26 PM.


#17 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 14 January 2006 - 03:33 AM

View Postsully30, on Jan 13 2006, 06:38 PM, said:

I've been looking into this thing, and I've come across something else that confuses me.  Is the CD burner drive you mention and the CDRW drive one and the same?  I ask because I had a new CDRW drive installed in February of last year.  

If the two drives are one and the same, would it have worn out so fast?  The PC is over six, but the CDRW drive has seen only one year service.  But as I mentioned, I've already burned well over three hundred CDs (still have a hundred or so to go).

Also, something I forgot to mention.  The only option I get for speed is 4X  (I've always chosen 12 before.

Sully

CD burner and CD-RW drive are two different names for the same piece of eqipment.  And it has worked hard.  There is no hard and fast rule for how long a piece of hardware will last.

How fast a burner can burn depends on the burner, on the way it is installed, the source it is burning from (is information coming via the highway from the Hard Drive or via the backroads from a CD-ROM, for instance), the software, etc.  I don't think you've told us how fast the processor is - I never burned faster than 4x on the Win98 SE (400MHz) computer because with the first burner that was the next step down from its maximum of 8x, and with the 2nd burner, the first step down from the maximum of 12x was 8x - and while it didn't protest, there were a lot of skips which made the end product useless.  So, 4x it is.

But the WinXP (2.4GHz) does music at 40x because I deliberatelyslow it down.  Data is attempted at 52x, but it depends on how much fiddly little stuff is included - by the outer area of the disc I've had it down as low as 1.2x.  (that's 1.2x, not 12x)

Lynn

#18 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 14 January 2006 - 01:26 PM

View Postlynn98109, on Jan 14 2006, 03:33 AM, said:

CD burner and CD-RW drive are two different names for the same piece of eqipment.  And it has worked hard.  There is no hard and fast rule for how long a piece of hardware will last.

How fast a burner can burn depends on the burner, on the way it is installed, the source it is burning from (is information coming via the highway from the Hard Drive or via the backroads from a CD-ROM, for instance), the software, etc.  I don't think you've told us how fast the processor is - I never burned faster than 4x on the Win98 SE (400MHz) computer because with the first burner that was the next step down from its maximum of 8x, and with the 2nd burner, the first step down from the maximum of 12x was 8x - and while it didn't protest, there were a lot of skips which made the end product useless.  So, 4x it is.

But the WinXP (2.4GHz) does music at 40x because I deliberatelyslow it down.  Data is attempted at 52x, but it depends on how much fiddly little stuff is included - by the outer area of the disc I've had it down as low as 1.2x.  (that's 1.2x, not 12x)

Lynn

Thanks, I thought they were the same.  As to the source, I take music from vinyl and tapes and record it from a tape recorder to my hard drive, and then I take it from the hard drive and burn it on CDs.  Although I've burned about three hundred, there were many more that were "wasted," such as playlists that I didn't like and  discarded.  So, in a years time, the drive has seen a lot of service.

The info you gave on burning speeds  will be of great help.  But I wasn't so much concerned with speeds as I was with the lack of choice.  I used to get a drop-down box with a choice of speed (4X t0 52X), but now I'm getting no choice, just 4X--period.   Does that, plus the sources I gave, tell you anything?

I'd just like to say here that I really appreciate the valuable help/advice that you--all of you--are providing to me and others like me.  Thanks.  

Sully

#19 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 14 January 2006 - 02:15 PM

View Postsully30, on Jan 14 2006, 01:26 PM, said:

The info you gave on burning speeds  will be of great help.  But I wasn't so much concerned with speeds as I was with the lack of choice.  I used to get a drop-down box with a choice of speed (4X t0 52X), but now I'm getting no choice, just 4X--period.   Does that, plus the sources I gave, tell you anything?

I'd just like to say here that I really appreciate the valuable help/advice that you--all of you--are providing to me and others like me.  Thanks.  

Sully

That means that is as fast the the combination of burner, blank, and information can go.  (You don't have a CD-RW, do you?  If it is a standard CD-RW, that IS the max.)

(I've put a FREQUENT ANSWERS post at the top of V.6 General, you might find it of interest.)

Lynn

#20 sully30

sully30

    Rookie

  • Members
  • PipPip
  • 10 posts

Posted 14 January 2006 - 07:11 PM

View Postlynn98109, on Jan 14 2006, 02:15 PM, said:

That means that is as fast the the combination of burner, blank, and information can go.  (You don't have a CD-RW, do you?  If it is a standard CD-RW, that IS the max.)

(I've put a FREQUENT ANSWERS post at the top of V.6 General, you might find it of interest.)

Lynn

No, no CD-RW discs.  I only use CD-R since  all I do is music.

I read your FAQ, Lynn, and followed your advice best I could for a semi literate.  :)   I'm not real sure what I found, but I'll post it here for when you (or any of the others) get time to check it out.  
I opened with Creator Classic, clicked Tools.  

Devices:  My Computer
               [E]--[F]      

Write Speed:  Drop down box wih 52x showing on top, and progressing down to 4x  (No matter what I clicked, 52X stayed showing on top.)



I clicked [E] and got this
Vendor:                   Optorite
Product ID:              CD-RW  CW5201
Firmware Rev:          180E
Address:                  O:1:O
Audio extraction rate:  Not tested
Max read speed:       40X[6000 KB/Sec]
Cache buffer:            2048 KB
UPC and ISRC:         Yes
Bar code:                 No
Write test:                Yes
Disc-at-once:            Yes

Supported Media:   Drop down box with CD-R showing on top.  
                                                          CD-RW
                                                          CD-RW (High speed)
                                                          CD-RW (Ultra speed)
(No matter what I clicked, CD-R stayed showing on top)

I've probably wasted some time and effort showing unnecessary stuff, but please bear in mind that I'm a novice at this, and I really want to find why all of a sudden I can't burn.  Once again, thanks.

Sully

Edited by sully30, 14 January 2006 - 07:14 PM.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users