I just received an email from a lady I created a Fathers Day slide show...I bought an external DVD Writer and successfully burned 2 DVD's for other friends. I know they were successful as I played them in my DVD player first...Is there a reason she was unable to play her DVD? It was a DVD-R...I am sooo worried and confused, and unfortunately I am out of town and unable to help her directly.
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
0
Customer's DVD slideshow not Playing...Any Ideas?
Started by
marynabors
, Jun 15 2006 01:02 PM
6 replies to this topic
#2
myguggi
-
- Digital Guru
-
- 18,374 posts
Digital Guru
- Gender:Male
Posted 15 June 2006 - 01:30 PM
marynabors, on Jun 15 2006, 05:02 PM, said:
I just received an email from a lady I created a Fathers Day slide show...I bought an external DVD Writer and successfully burned 2 DVD's for other friends. I know they were successful as I played them in my DVD player first...Is there a reason she was unable to play her DVD? It was a DVD-R...I am sooo worried and confused, and unfortunately I am out of town and unable to help her directly.
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
sknis
-
- Digital Guru
-
- 22,941 posts
Digital Guru
- Gender:Male
Posted 15 June 2006 - 01:34 PM
It could very well be the DVD player she is using. Some will not play certain formats, others will not play home burned discs. Ask her to try it 1) on her computer if she has one 2) at a friend's house or 3) at an electronics store. She can try several on the pretense that she needs one that will play the disc.
What brand of blank DVD did you use; some are much better than others. You may just have used a bad disc.
Did you burn to an image file first and then copy the iso file to the disc? That is the best way of trying to assure that the disc is burned properly.
What brand of blank DVD did you use; some are much better than others. You may just have used a bad disc.
Did you burn to an image file first and then copy the iso file to the disc? That is the best way of trying to assure that the disc is burned properly.
marynabors, on Jun 15 2006, 04:02 PM, said:
I just received an email from a lady I created a Fathers Day slide show...I bought an external DVD Writer and successfully burned 2 DVD's for other friends. I know they were successful as I played them in my DVD player first...Is there a reason she was unable to play her DVD? It was a DVD-R...I am sooo worried and confused, and unfortunately I am out of town and unable to help her directly.
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#4
Beerman
-
- Digital Guru
- -8,336 posts
Digital Beer Guru
- Gender:Male
- Location:Just outside the Big Easy
Posted 15 June 2006 - 02:14 PM
sknis, on Jun 15 2006, 04:34 PM, said:
It could very well be the DVD player she is using. Some will not play certain formats, others will not play home burned discs. Ask her to try it 1) on her computer if she has one 2) at a friend's house or 3) at an electronics store. She can try several on the pretense that she needs one that will play the disc.
What brand of blank DVD did you use; some are much better than others. You may just have used a bad disc.
Did you burn to an image file first and then copy the iso file to the disc? That is the best way of trying to assure that the disc is burned properly.
What brand of blank DVD did you use; some are much better than others. You may just have used a bad disc.
Did you burn to an image file first and then copy the iso file to the disc? That is the best way of trying to assure that the disc is burned properly.
Paul
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#5
ml
-
- Digital Guru
-
- 11,047 posts
Digital Guru
Posted 15 June 2006 - 07:15 PM
The simplest solution would be to burn her a DVD + R DVD.
I have several friends who have DVD players that won't play DVD-R DVDs (even though the manufacturer says that it will play DVD-R.
First, however, find out what she means by not being able to play the DVD. I had a friend who works with technology, but couldn't figure out why it wouldn't play.
I asked him if he'd pressed Enter on his remote and he was suitably embarassed.
I have several friends who have DVD players that won't play DVD-R DVDs (even though the manufacturer says that it will play DVD-R.
First, however, find out what she means by not being able to play the DVD. I had a friend who works with technology, but couldn't figure out why it wouldn't play.
I asked him if he'd pressed Enter on his remote and he was suitably embarassed.
ml
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
#6
grandpabruce
-
- Digital Guru
-
- 19,446 posts
Digital Guru
- Gender:Male
Posted 15 June 2006 - 07:43 PM
Edited.
Edited by grandpabruce, 16 June 2006 - 04:08 AM.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#7
ml
-
- Digital Guru
-
- 11,047 posts
Digital Guru
Posted 15 June 2006 - 08:28 PM
From now on, please just send me a Private message with your questions.
I'll be glad to help you with your problems and I'm only sorry that others won't be able to read the solutions to your problems.
I didn't know that we had a 'rule' about how many posts you can make, but since someone objects to your posts, just send me the questions or continue your original post.
I'll be glad to help you with your problems and I'm only sorry that others won't be able to read the solutions to your problems.
I didn't know that we had a 'rule' about how many posts you can make, but since someone objects to your posts, just send me the questions or continue your original post.
ml
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
