Customer's DVD slideshow not Playing...Any Ideas?
#1
Posted 15 June 2006 - 01:02 PM
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
#2
Posted 15 June 2006 - 01:30 PM
marynabors, on Jun 15 2006, 05:02 PM, said:
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
The could be may reasons but the simplest one may be that her DVD player does not play -R DVDs, only +R. You will have to find out what type her player accepts. Also that DVD player may be "sensitive" to certain makes of DVDs. It may be a trial and error method to find the right combination.
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#3
Posted 15 June 2006 - 01:34 PM
What brand of blank DVD did you use; some are much better than others. You may just have used a bad disc.
Did you burn to an image file first and then copy the iso file to the disc? That is the best way of trying to assure that the disc is burned properly.
marynabors, on Jun 15 2006, 04:02 PM, said:
Is there something I could ask her or guide her with? I am SOOO GRATEFUL for any comments or support....
Thank You!!!!
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#4
Posted 15 June 2006 - 02:14 PM
sknis, on Jun 15 2006, 04:34 PM, said:
What brand of blank DVD did you use; some are much better than others. You may just have used a bad disc.
Did you burn to an image file first and then copy the iso file to the disc? That is the best way of trying to assure that the disc is burned properly.
I also think it could be the player, especially if it's a few years old. 1 of my brothers won't play many discs I make that play fine in both my players. He's cheap and has an much older model.
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#5
Posted 15 June 2006 - 07:15 PM
I have several friends who have DVD players that won't play DVD-R DVDs (even though the manufacturer says that it will play DVD-R.
First, however, find out what she means by not being able to play the DVD. I had a friend who works with technology, but couldn't figure out why it wouldn't play.
I asked him if he'd pressed Enter on his remote and he was suitably embarassed.
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#6
Posted 15 June 2006 - 07:43 PM
This post has been edited by grandpabruce: 16 June 2006 - 04:08 AM
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#7
Posted 15 June 2006 - 08:28 PM
I'll be glad to help you with your problems and I'm only sorry that others won't be able to read the solutions to your problems.
I didn't know that we had a 'rule' about how many posts you can make, but since someone objects to your posts, just send me the questions or continue your original post.
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