[numnutz18202x]

My .MPEG and .AVI files, while playing fine in WMP and other players has the sound out of sync with the video by about 35 seconds when burned to DVD and also usually, but not always, when "previewed" in My DVD or Videowave 8. Even if I don't edit the movie it is out of sync when burned. The first three times I burned a movie things were fine and I thought Media 8 was Heaven sent. Now it seems it is from a darker place...as is Roxio Support.
Any help is appreciated.

[grandpabruce]

numnutz18202x, on Jun 15 2006, 07:59 PM, said:

My .MPEG and .AVI files, while playing fine in WMP and other players has the sound out of sync with the video by about 35 seconds when burned to DVD and also usually, but not always, when "previewed" in My DVD or Videowave 8. Even if I don't edit the movie it is out of sync when burned. The first three times I burned a movie things were fine and I thought Media 8 was Heaven sent. Now it seems it is from a darker place...as is Roxio Support.
Any help is appreciated.

Well, a lot more information on how you created your production, how you burned it, and your computer specs might help. Right now, you are saying that your car won't start and asking why it won't.

[numnutz18202x]

grandpabruce, on Jun 15 2006, 08:14 PM, said:

Well, a lot more information on how you created your production, how you burned it, and your computer specs might help. Right now, you are saying that your car won't start and asking why it won't.

OK here we go.
The MPEG 2 files were created using my ATI USB TV Tuner and contains all the commercials....which is OK by me. These files play fine in everrything but MyDVD 8, or Videowave 8 "Preview" mode, or when burned to disk. There the sound is usually out of sync by 35 seconds or so. Even when the "Preview" plays fine the burned production is out of sync.

I used MyDVD 8 to create the production(s) by clicking "Add New Movie", selecting the (Original, not Videowave edited) movie and then clicking "Open". Just as I did with the previous three that worked fine. I did not use Videowave 8 the last few times to edit the movie(s) in case that was the source of the problem. I then clicked the Burn button, gave the disk a label, and clicked "Burn". The movie(s) were out of sync again. I also did this again with files previously burned successfully and they were now out of sync.
I created an .ISO image (in MyDVD) and then burned that with the same results.

When I did use Videowave 8 to edit the "Duration" of a movie I opened Videowave 8, clicked Add Photo/Video, selected the video, and clicked Open. I right-clicked the movie, in Production Editor, selected "Adjust Duration". I set the duration, trimming off the beginning and ending commercials, and clicked the appropriate "Mark' buttons, then clixcked OK. I then clicked File, selected Output As.... I selected DVD playback, made sure NTSC was marked, selected MPEG 2 for DVD (I tried Smallest, Normal, Better, or Best Quality during various attempts). I named the file, seleccted the destnation, and clicked Create File. I did NOT check Normalize Audio. The "Production Settings" were kleft at their Default settings.

I have tried doing all this with and without emptying the Temp Files and with and without clearing the "Proxy files", all with the same results.

My PC is a Dell 8400, Intel Pentium 4 3.2 GHz processor, 2Gb of Dual Channel Ram, Radeon x300 Video card with 128 MB Ram, SoundMax Integrated Duigital Audio Card, 80 GB HD with 30 GB free. The burner is a Phillips DVD+RW DVD8631.

I probably left out something you want to know so let me know what other info you need?

I sure hope someone has a solution.

This post has been edited by numnutz18202x: 16 June 2006 - 03:40 PM

[numnutz18202x]

OK, I guess ther IS no solution so I'll return media 8 and get Nero 7. It's too bad, I've always had good luck woth Roxio.
Thanks

numnutz18202x, on Jun 15 2006, 09:03 PM, said:

OK here we go.
The MPEG 2 files were created using my ATI USB TV Tuner and contains all the commercials....which is OK by me. These files play fine in everrything but MyDVD 8, or Videowave 8 "Preview" mode, or when burned to disk. There the sound is usually out of sync by 35 seconds or so. Even when the "Preview" plays fine the burned production is out of sync.

I used MyDVD 8 to create the production(s) by clicking "Add New Movie", selecting the (Original, not Videowave edited) movie and then clicking "Open". Just as I did with the previous three that worked fine. I did not use Videowave 8 the last few times to edit the movie(s) in case that was the source of the problem. I then clicked the Burn button, gave the disk a label, and clicked "Burn". The movie(s) were out of sync again. I also did this again with files previously burned successfully and they were now out of sync.
I created an .ISO image (in MyDVD) and then burned that with the same results.

When I did use Videowave 8 to edit the "Duration" of a movie I opened Videowave 8, clicked Add Photo/Video, selected the video, and clicked Open. I right-clicked the movie, in Production Editor, selected "Adjust Duration". I set the duration, trimming off the beginning and ending commercials, and clicked the appropriate "Mark' buttons, then clixcked OK. I then clicked File, selected Output As.... I selected DVD playback, made sure NTSC was marked, selected MPEG 2 for DVD (I tried Smallest, Normal, Better, or Best Quality during various attempts). I named the file, seleccted the destnation, and clicked Create File. I did NOT check Normalize Audio. The "Production Settings" were kleft at their Default settings.

I have tried doing all this with and without emptying the Temp Files and with and without clearing the "Proxy files", all with the same results.

My PC is a Dell 8400, Intel Pentium 4 3.2 GHz processor, 2Gb of Dual Channel Ram, Radeon x300 Video card with 128 MB Ram, SoundMax Integrated Duigital Audio Card, 80 GB HD with 30 GB free. The burner is a Phillips DVD+RW DVD8631.

I probably left out something you want to know so let me know what other info you need?

I sure hope someone has a solution.

[james_hardin]

numnutz18202x, on Jun 17 2006, 01:39 PM, said:

OK, I guess ther IS no solution so I'll return media 8 and get Nero 7. It's too bad, I've always had good luck woth Roxio.
Thanks

Never tried the Adjust Duration as there is usually more than simple end trims needed for my work… I use Split to isolate the unwanted portion, then highlight it and delete.

You PC hardware is up to snuff but your drivers for your Video Card may need an update, as well as your ATI Tuner card.

If the sound is that far out of sync I would guess there is something really wrong with the source file. What most users do not understand is that playing is far more tolerant of corruption than rendering.

2 things to try. Make NO EDITS.

Try burning from VW to disc as one thing.

Save the Project from VW and import the dmsm file into MyDVD and burn it. A variation on this is to burn to file from MyDVD then use Disc Copier to burn the actual disc.

[REDWAGON]

Odd James that she advised in the original post---
"The first three times I burned a movie things were fine and I thought Media 8 was Heaven sent"

There must be something that has changed on your computer since the first 3 good ones were completed and sounded O.K.
Have you changed anything on the computer since those first three were completed O.K. ? And can you think of anythjng that you did to make the first three that you are not doing now. Sounds like you have tried just about everything. If the audio is out of sync by 35 seconds, that's a lot. If you have sucessfully completed three that are good recently, I would assume that your hardware and software should be O.K., but it is always a good idea to check the drivers for your hardware.

Frank....

[numnutz18202x]

james_hardin, on Jun 17 2006, 12:19 PM, said:

Never tried the Adjust Duration as there is usually more than simple end trims needed for my work… I use Split to isolate the unwanted portion, then highlight it and delete.

You PC hardware is up to snuff but your drivers for your Video Card may need an update, as well as your ATI Tuner card.

If the sound is that far out of sync I would guess there is something really wrong with the source file. What most users do not understand is that playing is far more tolerant of corruption than rendering.

2 things to try. Make NO EDITS.

Try burning from VW to disc as one thing.

Save the Project from VW and import the dmsm file into MyDVD and burn it. A variation on this is to burn to file from MyDVD then use Disc Copier to burn the actual disc.

Thanks.

The ATI Tuner does have the latest update, but I'm looking for Video card updates as I type this.

I have tried creating a production in MyDVD WITHOUT EDITS. Same results. I even used a file that previously worked fine. I used the original (aka: successful) dmsm file. That too was out of sync, in MyDVD "Preview and when burned. I used an original SUCCESSFUL file to create a new production. Same results again. The movie files I'm using are 2 - 4 GB in size.

I did use seperate video and audio files (35 MB total size) to create a production. They were downloaded from Roxio as TestMPEG.zip, suggested from the one time I was able to contact Support. I assembled the two in Videowave 8, redered to Hard Drive then created the production in MyDVD. That worked fine. This would seem to suggest my files are bad. I have a hard time believing, in spite of it being possible, that all 6 went bad at the same time.

I wil try burning from VW to disc. Thank goodness I finally got to town to pick up some DVD+RW blanks.

Thanks
Lee

[numnutz18202x]

redwagon713, on Jun 17 2006, 12:48 PM, said:

Odd James that she advised in the original post---
"The first three times I burned a movie things were fine and I thought Media 8 was Heaven sent"

There must be something that has changed on your computer since the first 3 good ones were completed and sounded O.K.
Have you changed anything on the computer since those first three were completed O.K. ? And can you think of anythjng that you did to make the first three that you are not doing now. Sounds like you have tried just about everything. If the audio is out of sync by 35 seconds, that's a lot. If you have sucessfully completed three that are good recently, I would assume that your hardware and software should be O.K., but it is always a good idea to check the drivers for your hardware.

Frank....

I agree Frank, it IS odd. I wish I could think of something I did different but I can't. One file WAS rendered with Videowave 7, before I got Easy Media 8. I have used that since and it also is out of sync when "Previewed" or burned.
I hve even let the "preview" run to it's end before burning. No luck with that either. I tried, in both MyDVD AND Videowave 8, clicking Add Movie and then walking away and giving it 15 - 20 minutes to fully load. This was with the thought that perhaps, for some reason, the movie wasn' fully loading into MyDVD or Videowave 8. You guessed it, same results!

To the best of my knowledge the only change was a deffinitions update to Norton Antivirus. I did get a Windows update but that was a week after things went wrong.

I have cleared Temp files and Proxy files so that shouldn't be the source. I have done a Virus scan, and my hard drive is only 8.2% fragmented.

I considered that someting went wrong with my PC and am considering a return to it's original state, but I just really hate doing that.

I am downloading an vdieo card update from Dell as I type this. Darn dialup takes forever, but better than no Internet.......most daze that is.

Thanks
Lee

[REDWAGON]

You might also want to check the manufacturer of the video card for their updates if any, as well as Dell. sometimes the two can vary. Now I'm I hearing you right when you say the sucessful burns you made where the audio WAS in sync was in VW 7 ? And now all of the N>G ones are in VW 8 ?

Frank...

[numnutz18202x]

redwagon713, on Jun 17 2006, 04:25 PM, said:

You might also want to check the manufacturer of the video card for their updates if any, as well as Dell. sometimes the two can vary. Now I'm I hearing you right when you say the sucessful burns you made where the audio WAS in sync was in VW 7 ? And now all of the N>G ones are in VW 8 ?

Frank...

Thanks Frank.
I'm sorry what I meant was that ONE (1) of the files I used successfully in a MyDVD 8 production had been previously edited and "Rendered" using Videowave 7. The production was done in MyDVD 8, and burned from MyDVD 8.

The other two successful burns were not rendered at all but instead I created the projects in MyDVD8, sent the movie to Videowave 8 FROM MyDVD 8, adjusted the "Duration" in Videowave 8 (to trim off stuff at the beginning and end). I then sent it directly back to MyDVD 8 without Rendering. Both of those Previewed fine and burned fine.
I have done the same since but the soundtrack is out of sync now wheter or not I do any editing and whenI use the original unedited files.

It's gonna drive me nutz....and that is a short drive these daze.

Lee

[myguggi]

numnutz18202x, on Jun 17 2006, 08:25 PM, said:

Thanks Frank.
I'm sorry what I meant was that ONE (1) of the files I used successfully in a MyDVD 8 production had been previously edited and "Rendered" using Videowave 7. The production was done in MyDVD 8, and burned from MyDVD 8.

The other two successful burns were not rendered at all but instead I created the projects in MyDVD8, sent the movie to Videowave 8 FROM MyDVD 8, adjusted the "Duration" in Videowave 8 (to trim off stuff at the beginning and end). I then sent it directly back to MyDVD 8 without Rendering. Both of those Previewed fine and burned fine.
I have done the same since but the soundtrack is out of sync now wheter or not I do any editing and whenI use the original unedited files.

It's gonna drive me nutz....and that is a short drive these daze.

Lee

All editing of video (trimming, spltting & deleting, adding transitions, effects, audio, etc) should really be done in Videowave before you even open myDVD. The only thing you use myDVD for is to assemble the videowave projects or edited video files and to create the menus and do the burns.

[numnutz18202x]

myguggi, on Jun 17 2006, 09:05 PM, said:

All editing of video (trimming, spltting & deleting, adding transitions, effects, audio, etc) should really be done in Videowave before you even open myDVD. The only thing you use myDVD for is to assemble the videowave projects or edited video files and to create the menus and do the burns.

Thanks Walt. I've done it both ways and still the sound is out of sync.
I just updated my graphics card driver so let's see what happens. I'm not hopeful because things went fine for the first three DVDs.
Lee

OK, I'm back. I disabled my Antivirus, and closed other unnecessary programs. I opened an unedited movie in Videowave 8, did no edits there, saved the production, clicked "Burn with MyDVD" (As suggested by James above), when it loaded into MyDVD I made no changes. I clicked "Create Disk", I named the movie, and clicked "Burn". The burned movie is out of sync like the others.

Lee

This post has been edited by numnutz18202x: 18 June 2006 - 10:23 AM

[numnutz18202x]

numnutz18202x, on Jun 18 2006, 10:08 AM, said:

Thanks Walt. I've done it both ways and still the sound is out of sync.
I just updated my graphics card driver so let's see what happens. I'm not hopeful because things went fine for the first three DVDs.
Lee

OK, I'm back. I disabled my Antivirus, and closed other unnecessary programs. I opened an unedited movie in Videowave 8, did no edits there, saved the production, clicked "Burn with MyDVD" (As suggested by James above), when it loaded into MyDVD I made no changes. I clicked "Create Disk", I named the movie, and clicked "Burn". The burned movie is out of sync like the others.

Lee

Well, I now have Media 8s MyDVD functioning again....for how long I don't know. Here's what I did:
I uninstalled Media 8 and the Media 8 Content. After reboot I reinstalled Media 7 and its Content CD, which I had uninstalled prior to the initial installation of Media 8. I then reinstalled Media 8, for the fourth time. After rebootI I installed the Media 8 Content.
I took the unedited file I've been trying to burn, created a production in MyDVD, and burned it to DVD+RW. Leaving the MyDVD production open I played the newly burned disk in Power DVD and Interactual players VIOLA!! It worked. I burned the production to a DVD+R and all is fine.......so far.

One thing I noticed. The first three movies I originally burned in Media 8s MyDVD took awhile to encode and burn. When I started having trouble the encoding and burning went MUCH faster. I thought it was my imagination until this last successful burn which took about as long as each of the first three did to encode and burn.

Thanks for all the tips, I do appreciate it.

Lee